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RatingsRating
Full Rating Profile
    • Address: 10777 Southwest Freeway
    • Contact: sales@pplmotorhomes.com
    • Phone: 800-755-4775
    • Customer Support: 800-755-4775
    • Business Hours: Parts phone orders: 7am to 7:30pm Mon-Fri, 9am to 4pm Sat, Parts Store and Consignment RV Sales: 8am
    • Fax: 713-988-8447

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.49/10 8.49/10
    Chance of future purchase: Rating 9.12/10 9.12/10
    Shipping & packaging: Rating 9.30/10 9.30/10
    Customer service: Rating 9.57/10 9.57/10
    Return/Replacement policy: Rating 8.57/10 8.57/10

5,479 Customer Reviews

Rating 10/10
5/5
modified review posted

"I ordered a kwikee dbl electric step. The price was the best I could find. The shipping was Inexpensive, and the package arrived a day early. The email notice and tracking information was timely and easy to follow. The best online Shopping experience, I have had this year. (and Last!). Lastly, the step arrived in perfect condition.

Thank You PPL for being very efficient.
"



Rating 4/10
2/5
modified review posted

"Ordered a Dometic toilet on 12/19/2014. Credit card was charged on 12/22/2014, sent email on 02/27/2014 for update on order status. Received a response on 12/27/2014, stating it had not shipped and they would contact the manufacture on 12/29/2014 to check status. Have not received any update as of 12/31/2014. It would be nice if they updated the customer, when there is a delay since PPL already billed for the sale. "

modified review This review was modified by epk135 on December 31 2014 10:57:19 AM

Rating 10/10
5/5
modified review posted

"Great customer service, they went above and beyond to take care of me. I ordered some RV Curtains for one of my customers, I received help from multiple people from my initial contact via email general questions, to finding what I was needing, returning the product because of a miner issue they the vendor had and received a replacement overnight. I have a small business and thrive at taking care of customers and doing the "Right Thing" every time and PPL obviously takes the same stand on customer service, thank you for making me look good to my customer, I do a lot of repair work locally and I am very pleased to find a source that cares about doing business the right way, it is very much appreciated."

modified review This review was modified by coversbyrod on December 26 2014 08:34:46 AM

Rating 2/10
1/5
modified review posted

"Not Happy placed order on 12/10/14 called on 12/15/14 to get tracking number and was told that Dometic was drop shipping to me. So I asked when it shipped and was told it might ship today when I ask for supervisor she told me she would call me back with tracking number it is now 10:30 pm and still have heard nothing. They took my money from my account on 12/11/14 you think they would have shipped it then!!!"


Rating 10/10
5/5
modified review posted

"The customer service rep who worked for PPL was very knowledgeable and helpful. I appreciated his expertise and willingness to help me get the right product. "


Rating 10/10
5/5
modified review posted

"Good prices on a varied range of RV products. They are very quick to ship with no delays. A pleasure to do business with.."


Rating 10/10
5/5
modified review posted

"Good company to deal with, responsive to questions and good prices. I've ordered several things from them. They will always be my first choice when u need Rv accessories."


Rating 10/10
5/5
modified review posted

"I got the items as ordered and quickly. My only complaint is that their shipping charges were high considering the size and weight of the package."


Rating 10/10
5/5
modified review posted

"Lynn Musgrove was very helpful with everything thank you."


Rating 10/10
5/5
modified review posted

"PPL went over and beyond! A small piece was broken when the fridge was bubble wrap out of the warehouse. They refunded the cost of the part when the fridge was installed.
Thanks again PPL.
"


Rating 10/10
5/5
modified review posted

"Great Service and Quick Delivery"


Rating 10/10
5/5
modified review posted

"I have ordered from PPL before and always a great experience "


Rating 10/10
5/5
modified review posted

"Delivery was fast. Opened box but have not installed new awning yet but it los to be in perfect shape. Best deal I found on the internet.
charlie
"


Rating 10/10
5/5
modified review posted

"Unbelievably fast shipping, great prices and good communication. I couldn't be happier with the price or the service. Highly recommended. Would definitely do business with them any time. "


Rating 10/10
5/5
modified review posted

"I needed two more ballasts for our RV florescent lights that were not listed on the Internet, but were in the hardcopy catalog. Also, they were the same units on my last order. Everything went really slick!!!
"


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