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134 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/PLCCenter","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PLCCenter.jpg","store_name":"Radwell International Inc. \/ PLCCenter.com","store_rating":"10.00","total_reviews":"134"}, "store");)
reply posted May-14-2013 “Hello-
Thank you very much for leaving such kind and thoughtful feedback. We greatly appreciate your business. If there is ever any problems working with us please do not hesitate to reach out to me directly.
Regards,
John Radwell
Radwell International, Inc.”
reply posted May-13-2013 “Hello,
I just wanted to send you a quick thank you for the kind words. We greatly appreciate every opportunity. And we hope that by providing Repair, along with both Factory New and Surplus replacement options (whenever possible) that we will have a solution that best fits the need.
Please never hesitate to contact me directly if you ever have any trouble and thanks again,
John Radwell
Radwell International, inc.”
reply posted May-13-2013 “Hello Max,
Thanks for taking the time to leave your feedback. We greatly appreciate every opportunity to work with you. If you ever have any trouble please never hesitate to contact me directly.
Sincerely,
John Radwell”
reply posted May-13-2013 “Hello-
I just wanted to send you a quick thank you for leaving such thoughtful feedback. I shared your comments with Larry and his team mates and all were very pleased. If there is ever anything that I can do for you please never hesitate to contact me directly.
Thanks again,
John Radwell
Radwell International, Inc.”
reply posted May-13-2013 “Hello Joel,
This was very nice of you. I am very fortunate to work with John (C). He is a great guy and truly cares about his customers. Please let John or myself know if you ever have any kind of trouble or need we can help with.
And thanks again,
John Radwell
Radwell International, Inc.”
reply posted Apr-15-2013 “Hello,
Thank you for taking the time to leave your feedback with us. Please do not hesitate to contact me directly if you have any trouble with the valves or the cylindar. Your satisfaction is something we must continuously earn and we greatly appreciate every opportunity.
Thanks again,
John Radwell
Radwell International, Inc.”
reply posted Apr-09-2013 “Hello Nkessell,
My name is John Radwell. I just wanted to send you a quick note to thank you personally for sharing your feedback. Please let me know if you ever have any trouble, or ideas for improvement for us. We greatly appreciate your business and your thoughtfulness,
Sincerely,
John Radwell
VP, Quality, Customer and Vendor Relations
Radwell International, Inc.”
reply posted Apr-04-2013 “Hello-
I just wanted to thank you again for sharing your feedback. I also wanted to let you know that due to your taking the time to thank Eric publically our CEO Brian Radwell has just given Eric what we call a "Presidents Award". This was on top of the "Above and Beyond" accommodation that I had already sent to Eric. Once again many thanks. You have made Eric and others of our staff very proud of what they do and this kindness can only improve their confidence and dedication. Please never hesitate to contact me directly in the future if there is ever anything that I can do for you.
Sincerely,
John Radwell
Radwell International, Inc.”
reply posted Apr-09-2013 “Hello Rick,
I really appreciate that you shared your experience. We do try to impress 100% of the time. If ever you have any trouble working with us please ask for me by name.
Thanks again for the opportunity's
John Radwell
Radwell International, Inc.”
reply posted Apr-09-2013 “Hello Anthonycao,
Thank you for giving us the opportunity to be of service and for sharing your feedback. This was very thoughtful and kind of you. If you ever have any trouble with us please let me know personally.
Thanks again,
John Radwell
Radwell International, Inc.”
reply posted Mar-27-2013 “Hello-
I greatly appreciate that you shared your experience with others. We do try to impress 100% of the time. If ever you have any trouble working with us please ask for me by name.
Thanks again for the opportunity and for your kindness.
John Radwell
Radwell International, Inc.”
reply posted Mar-27-2013 “Hello Diles,
Thanks for sharing your feedback at this forum. Complaints are seen as opportunity's to improve at Radwell and the result after applying this idea for many years is a team of continuously improving professionals working together every day to achieve the goal of happy customers.
Please let me know if you ever have any problems or ideas that will help us improve further and thanks again for your kindness.
Sincerely,
John Radwell
Radwell International Inc.”
reply posted Mar-21-2013 “Hello-
My name is John Radwell. I just shared your feedback with our team. I know you were working with Greg (Inside sales) on an order and I asked Dennis to follow up with you (Outside sales). The thoughtfulness and kindness in your comments are greatly appreciated. If there is any problem with this order (or any quote/order in future) please never hesitate to contact me personally. We are very fortunate to have you as a customer and will always do our very best.
Thanks again,
John
Radwell International, Inc.”
reply posted Mar-21-2013 “Hello-
I wanted to send you a quick note to thank you for your kindness. I have shared your comments with our sales and returns teams. Customers as thoughtful as you are especially appreciated. If you ever have any kind of complaint working with Radwell/PLCcenter.com please involve me personally.
I wish you all the best,
John Radwell
Radwell International, Inc.”
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![Share](javascript:share_rating({"review_body":"Your service was great; everything was done quick and I was updated all the way on the progress of my order. Thanks alot guys!!!","link":"http:\/\/www.resellerratings.com\/store\/PLCCenter\/review\/2828009#comment2828009","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PLCCenter.jpg","store_name":"Radwell International Inc. \/ PLCCenter.com","username":"SystematicRepairs","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Everything arrived in good order and I appreciate the quick shipment as well, thank you. I\u2019ve been in contact with many in the company who have covered the services and broad product line I can expect from the company. While I can\u2019t say I look forward to repairs the idea is mitigated knowing there is an excellent resource to solve those problems.","link":"http:\/\/www.resellerratings.com\/store\/PLCCenter\/review\/2810253#comment2810253","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PLCCenter.jpg","store_name":"Radwell International Inc. \/ PLCCenter.com","username":"MightyFuelCell","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I was looking for a hard to find (obsolete) part and PlcCenter had it in stock! I was pleased with the timeliness of the shipment and the part was packed professionally. I always remember PlcCenter when researching for parts. I highly recommend them!","link":"http:\/\/www.resellerratings.com\/store\/PLCCenter\/review\/2796869#comment2796869","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PLCCenter.jpg","store_name":"Radwell International Inc. \/ PLCCenter.com","username":"MAX_EVANS","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Everything went well with my Radwell International order. The fan motor I ordered from Radwell was a perfect replacement for the one that was in my Trane heat pump. All the specs matched perfectly and installation was easy because all of the wiring on the new motor matched exactly with the wiring from the old motor.<br><br>The sales representative I worked with, Larry Spellman, was a pleasure to work with. He went out of his way to locate the replacement motor for me. The price quote he made was also lower than any other price I found from other vendors who sold the same motor.<br><br>I was very satisfied with my experience with Radwell. I would not hesitate to do business with Radwell again and I would certainly recommend Radwell to anyone I know who is looking for products or services they offer.<br><br>","link":"http:\/\/www.resellerratings.com\/store\/PLCCenter\/review\/2782583#comment2782583","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PLCCenter.jpg","store_name":"Radwell International Inc. \/ PLCCenter.com","username":"algjst","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Just wanted to express my satisfaction with my last order from John @ Radwell, I was running out of sources for a overload relay that was obsolete, and i gave John a call, and he could not have been more helpful in getting me the correct part at a good price, and expedited shipping, mind you this was not a BIG dollar item, but John followed up with me to insure that the part was shipped and delivered as promised, being in the customer service and sales side of things you JUST don't find this type of Excellent Customer Service anymore, and i really appreciate that!<br><br>thanks again, John <br><br>Regards,<br>Joel","link":"http:\/\/www.resellerratings.com\/store\/PLCCenter\/review\/2729023#comment2729023","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PLCCenter.jpg","store_name":"Radwell International Inc. \/ PLCCenter.com","username":"JoelDiefenderfer","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Knowledgeable and courteous staff, incredible selection of inventory and fast shipping. Couldnt be happier.","link":"http:\/\/www.resellerratings.com\/store\/PLCCenter\/review\/2628279#comment2628279","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PLCCenter.jpg","store_name":"Radwell International Inc. \/ PLCCenter.com","username":"DynaMyteMfg","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Your customer service people and sales people were very helpful. The products we ordered came in a timely fashion and were very satisfactory. We would recommend your company and we will order again. Thank you.","link":"http:\/\/www.resellerratings.com\/store\/PLCCenter\/review\/2607035#comment2607035","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PLCCenter.jpg","store_name":"Radwell International Inc. \/ PLCCenter.com","username":"Nkessell","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Eric Maccabe, PLC Center Qa Team Leader, was exceptionally invaluable to our project. When no issue was found with the function of our PLC, he went the extra mile to extract the Ladder Diagram from the PLC program. With the aid of the ladder diagram that Radwell provided, we were able to pin-point the cause of the malfunction and return the pump to service today. This has saved the $50,000 cost of buying a new pump when only a sensor and a relay were not working.<br><br>We have been very pleased with the service and products provided by Radwell International, and look forward to working with them again in the future.<br>","link":"http:\/\/www.resellerratings.com\/store\/PLCCenter\/review\/2582753#comment2582753","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PLCCenter.jpg","store_name":"Radwell International Inc. \/ PLCCenter.com","username":"plcNSjohn","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The Rowland company is an specialty distributor of industrial power transmission components. We often have requests from our customers to supply electrical control components. We have been using Radwell International for several years as a resource to supply these components.","link":"http:\/\/www.resellerratings.com\/store\/PLCCenter\/review\/2582541#comment2582541","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PLCCenter.jpg","store_name":"Radwell International Inc. \/ PLCCenter.com","username":"RickCarel","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent customer service! I was blown away with how quickly and generous PLCCenter.com was after placing an order. They helped find equivalent on items that did not pass their quality control and upgraded shipping speed at no extra charge and even deducted rush fee. Will absolutely do business with PLCcenter.com again.","link":"http:\/\/www.resellerratings.com\/store\/PLCCenter\/review\/2574645#comment2574645","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PLCCenter.jpg","store_name":"Radwell International Inc. \/ PLCCenter.com","username":"anthonycao","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This company had an excellent selection of products, competitive pricing, and fast delivery. I had a very good experience with them!","link":"http:\/\/www.resellerratings.com\/store\/PLCCenter\/review\/2555969#comment2555969","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PLCCenter.jpg","store_name":"Radwell International Inc. \/ PLCCenter.com","username":"nschrepp","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Radwell is the perfect place for sourcing items that can otherwise be difficult to find. I always receive a quote quickly and items have always been delivered within the quoted time. Prices are also very competitive.","link":"http:\/\/www.resellerratings.com\/store\/PLCCenter\/review\/2538075#comment2538075","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PLCCenter.jpg","store_name":"Radwell International Inc. \/ PLCCenter.com","username":"DILES","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Received exceptional customer service. The website is outstanding offering pics, new, surplus & repair options. Amazing response time to quotes, orders and general information. I was really amazed and impressed of the level of professionalism and genuine interest in us as a customer!!! The broad range of brands reduced our transaction costs enabling us to issue one purchase order instead of 3 or 4. I do not give a good review unless its deserved.","link":"http:\/\/www.resellerratings.com\/store\/PLCCenter\/review\/2531329#comment2531329","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PLCCenter.jpg","store_name":"Radwell International Inc. \/ PLCCenter.com","username":"BLISSBUYER","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Superlative service! Great products and prices. All my queries were responded to quickly and professionally. I made a mistake and had to return portions of the order and the returns were handled quickly and professionally. Highly recommended.","link":"http:\/\/www.resellerratings.com\/store\/PLCCenter\/review\/2530663#comment2530663","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PLCCenter.jpg","store_name":"Radwell International Inc. \/ PLCCenter.com","username":"snaimpally","rating":"5"}, "single");){kind=link}
"Great service! Fantastic follow-up. Genuine customer satisfaction policy."