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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: US: 111 Mount Holly Bypass, Lumberton NJ UK: Newcastle Under Lyme, Staffordshire
    • Contact: US: sales@PLCCenter.com UK: UKsales@PlcCenter.co.
    • Phone: US: 609-288-9393 UK: 0178
    • Customer Support: US: 609-288-9393 UK: 0178
    • Business Hours: US: Standard hours of operation are Monday-Friday 8am to 7pm EST, however inventory is available 24/
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.20/10 9.20/10
    Chance of future purchase: Rating 9.66/10 9.66/10
    Shipping & packaging: Rating 9.20/10 9.20/10
    Customer service: Rating 9.75/10 9.75/10
    Return/Replacement policy: Rating 9.72/10 9.72/10

205 Customer Reviews

Rating 10/10
5/5
modified review posted

"Radwell/ PLCCenter was wonderful to work with. They got us the part we needed for less money, much faster than the competition, and they communicated well every step of the way. "

modified review Rep reply posted Sep-19-2014

JRadwell, Radwell.com rep has responded

““Hello,
My name is John Radwell. I just wanted to send you a quick note to thank you personally for the kind words. I think we can always do better, but I greatly appreciate the thoughtfulness. If there is ever any problems with us please do not hesitate to get me involved.
Thanks again,
John
Radwell International, Inc.””


Rating 10/10
5/5
modified review posted

"The website was easy to navigate and the customer service was on top of things with notifications as any issues arose."

modified review Rep reply posted Sep-19-2014

JRadwell, Radwell.com rep has responded

“Hello-
Thanks so much for sharing your feedback here. If there is ever anything I can do for you please never hesitate to ask for me by name.
Thanks again,
John Radwell
Radwell International, Inc.”


Rating 10/10
5/5
modified review posted

"I have ordered a couple different item and am very pleased with the service I have received. Thank you "

modified review Rep reply posted Sep-19-2014

JRadwell, Radwell.com rep has responded

“Hello George Mac
My name is John Radwell. I just wanted to send you a quick note to thank you personally for the kind words.
Thanks again,
John Radwell
Radwell International, Inc.”


Rating 10/10
5/5
modified review posted

"Great Service, awesome products, very good price and fast delivery, what more can you ask. The web page has all needed information."

modified review Rep reply posted Sep-19-2014

JRadwell, Radwell.com rep has responded

“Hello R Canseco,
I just wanted to send you a quick note to thank you for leaving this feedback. If ever I can be of service to you please do not hesitate to ask for me by name.
Thanks again,
John Radwell
Radwell.com”


Rating 10/10
5/5
modified review posted

"I would just like to thank the staff at PLC/Radwell for their quick responses and great service. I have found it a pleasure to work with you guys. "

modified review Rep reply posted Sep-19-2014

JRadwell, Radwell.com rep has responded

“Hello-
I wanted to thank you again for the kindness you have shown us in posting this review. We work very hard every day to provide our customers with the very best products and services and greatly appreciate those customers who take the time and effort to share their experience. If ever there is anything myself or Radwell can do for you please never hesitate to ask for me by name.
Thanks again,
John Radwell
Radwell International, Inc.”


No Avatar
Michigan Center, MI
Rating 10/10
5/5
modified review posted

"I have never had a bad experience shopping with Radwell International. Prices are fantastic, orders have been filled accurately and packaging is always very good. If there is one area that could be improved on, it is getting the order out the door. Many places ship same day and several times, while it hasn't been an issue but worthy of noting, the order takes 2 to even 3 days to ship. I will continue to use Radwell as my preferred supplier for electrical components."

modified review Rep reply posted Sep-19-2014

JRadwell, Radwell.com rep has responded

“I greatly appreciate that you shared your experience with others. I agree with your comments about delivery. Our goal is same day, however with testing and QA (especially when selling discounted surplus or doing repairs) sometimes we do need a little more time.
If ever you have any trouble working with us please ask for me by name.
Thanks again for the opportunity and for your kindness.
John Radwell
Radwell International, Inc.”


Rating 10/10
5/5
modified review posted

"I found what I needed quickly through the website. Ordering was very easy and the product arrived on time."

modified review Rep reply posted Sep-19-2014

JRadwell, Radwell.com rep has responded

“I just wanted to thank you personally for taking the time out of your busy day to share your feedback with others.
If you do ever experience any problems working with us, please feel free to contact me directly.
Sincerely,
John Radwell
Radwell International, Inc”


Rating 10/10
5/5
modified review posted

"PLCCenter delivered my order in a timely fashion."

modified review Rep reply posted Sep-19-2014

JRadwell, Radwell.com rep has responded

“Hello Steve-
Thanks for taking the time to share your feedback. Please let me know personally if there is ever anything we that Radwell can do to improve.
Sincerely,
John Radwell
Radwell.com”


Rating 10/10
5/5
modified review posted

"The service level is by far to another level! Mark morace was very nice and professional and took care of us here at AMS Exotic, LLC. "

modified review Rep reply posted Sep-19-2014

JRadwell, Radwell.com rep has responded

“Hello-
My name is John Radwell. I just wanted to send you a quick note to thank you personally for sharing your feedback at resellerratings.com and your kind words about Mark. Please let me know if you ever have any trouble, or ideas for improvement for us. We greatly appreciate your business and your thoughtfulness,
Sincerely,
John Radwell
Radwell.com”


Rating 10/10
5/5
modified review posted

"I was very satisfied with the service that Radwell International Inc / PLCCenter.com had provided me. I was well informed with my package from cradle to grave. I was informed of the lead time. I received an order confirmation. I was informed of a new part number of the product I have ordered. I was informed that my account has been charged with an attached invoice. I was notified that the package was awaiting shipment and had the carrier and tracking number information listed. My package was delivered a week early than expected. I highly recommend this website to anyone who wants a quality service and quality product. Thank you. "

modified review Rep reply posted Sep-05-2014

JRadwell, Radwell.com rep has responded

“Thank you so much for the very kind words. In over 30 years of doing this I have seen few complements as nice as yours. I have shared your feedback with all of our employees as I feel your comments put in writing the goal we have for each and every order and customer no matter how large or small.
Please never hesitate to ask for me if I can help you or help us improve in any way, and thanks again.
Sincerely,
John Radwell
Radwell International, Inc.”


Rating 10/10
5/5
modified review posted

"Pricing is competitive and the lead time was quick,"

modified review Rep reply posted Sep-05-2014

JRadwell, Radwell.com rep has responded

“Hello-
I just wanted to thank you personally for taking the time out of your busy day to share your feedback with others.
If you do ever experience any problems with us, please feel free to contact me directly.
We consider problems great opportunity's to learn and improve.
Sincerely,
John Radwell
Radwell International, Inc.”


Rating 10/10
5/5
modified review posted

"The team at PLC center is great!
I needed a timer control Unit for a down machine and one call answered all my questions!
They were able to locate me the exact unit and even tested it to ensure its functionality.
The next morning it was at my shop, and I had the machine running within minutes!
This is the only place I shop!
Thanks PLC Center!!!
Scott R.
Centerline Technologies


"

modified review Rep reply posted Sep-05-2014

JRadwell, Radwell.com rep has responded

“Hello Scott,
My name is John Radwell. I just wanted to send you a quick note to thank you personally for sharing your feedback at resellerratings.com. Please let me know if you ever have any trouble, or ideas for improvement for us.
We greatly appreciate your business and your thoughtfulness,
Sincerely,
John Radwell
Radwell International, Inc.”


Rating 10/10
5/5
modified review posted

"great prices, great service, you can't ask for anything more."

modified review Rep reply posted Sep-05-2014

JRadwell, Radwell.com rep has responded

“Thanks for taking the time to share your feedback. Please let me know if you ever have any trouble with us. We appreciate and use all feedback to improve.
Thanks again for your thoughtfulness and kindness,
John Radwell
Radwell International, Inc.”


Rating 10/10
5/5
modified review posted

"The folks at PLCCenter are friendly and very easy to do business with. Shipping is fast and the packaging is excellent.

If you are looking for something they do not advertise they will look for it.

Great communications and customer service.
"

modified review Rep reply posted Sep-05-2014

JRadwell, Radwell.com rep has responded

“Hello,
My name is John Radwell. I just wanted to send you a quick note to thank you personally for the kind words. I think we can always do better, but I do greatly appreciate your thoughtfulness.
If there is ever any problems with us, please do not hesitate to get me involved.
Thanks again for your kindness,
John
Radwell International, Inc.””


Rating 10/10
5/5
modified review posted

"I had almost given up finding the time cards we current use because they have become obsolete. I finally found them at Radwell International/PLCCenter.com and they were the exact same we were using. I ordered two boxes and they were shipped right away. I will continue to order from them until they run out. Thank you Radwell."

modified review Rep reply posted Sep-05-2014

JRadwell, Radwell.com rep has responded

“Hello-
I wanted to thank you again for the kindness you have shown us in posting this review. We work very hard every day to provide our customers with the very best products and services and greatly appreciate those customers who take the time and effort to share their experience. If ever there is anything myself or Radwell can do for you please never hesitate to ask for me by name.
Thanks again,
John Radwell
Radwell International, Inc.”


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