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Full Rating Profile
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    • Address: 2005 Clement Avenue
    • Contact: pks-store@pksafety.com
    • Phone: 800-829-9580
    • Customer Support: 800-829-9580
    • Business Hours: 6am-5pm PST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.08/10 7.08/10
    Chance of future purchase: Rating 8.33/10 8.33/10
    Shipping & packaging: Rating 9.50/10 9.50/10
    Customer service: Rating 7.50/10 7.50/10
    Return/Replacement policy: Rating 6.67/10 6.67/10

299 Customer Reviews

Rating 10/10
5/5
modified review posted

"Professional customer service and good products. Delivered one day later than expected, but otherwise no complaints. Thank you!"


Rating 10/10
5/5
modified review posted

"Exactly what I needed and in a timely manner."


Rating 10/10
5/5
modified review posted

"We bought three of these for a field test at a Chevron refinery and they worked perfectly and reliably. PK Safety got them here fast an at a reasonable price."


Rating 10/10
5/5
modified review posted

"thank you, i will be looking for more things in the future."


Rating 10/10
5/5
modified review posted

"Satisfied but you should email confirmations and let people know when things are backlogged."


Rating 10/10
5/5
modified review posted

"shipped quick, items as described."


Rating 2/10
1/5
modified review posted

"I received my order 10 days after placing it, which is quite a while for products that are in stock. When I received my order, I was missing a few items. I called them and told them the problem. They shipped replacement items, but to the wrong address. So, I still haven't received a complete order as of today."

modified review Rep reply posted Oct-30-2014

PKSafety, PK Safety rep has responded

“I apologize. Every distributor and manufacturer of hazmat supplies was caught off guard by the worldwide Ebola panic and quickly ran out of product. Our folks have been working overtime to secure new sources of products and deliver on customer commitments. In our rush we made a mistake and shipped your package to the wrong address. We reshipped the items Next Day Air but realize this doesn’t make up for your inconvenience.”


Rating 2/10
1/5
modified review posted

"I ordered on October 5th, they called me on the 6th to tell me that the item was shipping on the 7th. However, the item didn't ship until the 16th, and they must have put it on the slowest possible track to Texas because here I sit on the 20th still having not received my order. So, the question posed to me was, "Did PK Safety deliver?" and I have to say, "Not yet." We'll see how their product works out, if and when I actually receive it. I'm very disappointed, and have to say that I wouldn't order from them again. "

modified review Rep reply posted Oct-30-2014

PKSafety, PK Safety rep has responded

“I apologize. Every distributor and manufacturer of Tyvek suits was caught off guard by the Ebola threat and quickly ran out of product. We should have done a much better job of communicating and setting expectations.”


Rating 10/10
5/5
modified review posted

"items came within a week of ordering - pleased with the shipment"


Rating 10/10
5/5
modified review posted

"In view of the current Ebola situation and a company that is swamped with orders they still managed to give me a SUPERIOR customer experience. Filled my order quickly and returned my call and then followed up with an email to be sure I was satisfied. All this for a tiny order in the midst of frenzied purchasing of huge orders by others. Thank you PK. You have earned a life-long fan!"


Rating 10/10
5/5
modified review posted

"Very prompt and accurate delivery."


Rating 10/10
5/5
modified review posted

"I couldn't find my invoice for the company I had just purchased this item from, so I had to start from scratch. While I am satisfied with my order, it was at a higher price than the original order, so was the shipping. Gotta find that invoice..."


Rating 10/10
5/5
modified review posted

"Excellent seller! Got my product 3 days before I expected it."


Rating 10/10
5/5
modified review posted

"Great selection of products at good prices! Very fast shipping too! A+"


Rating 10/10
5/5
modified review posted

"The ordering process was quick and accurate the shipping was prompt and completed as scheduled. I will and have recommended them to people that I know will use these type of products. Thanks."


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