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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 433 Tennyson Drive Staten Island, NY
    • Contact: info@pensrus.com
    • Phone: 800-736-7787
    • Customer Support: 800-736-7787
    • Business Hours: 7:00 am - 7:00 pm Mon-Friday
    • Fax: 866-736-7787

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 9.50/10 9.50/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

900 Customer Reviews

Rating 10/10
5/5
modified review posted

"Fill my expectation, very happy will order again. 100% recommend "


Rating 10/10
5/5
modified review posted

"The pens were packaged well and were produced as I had asked - very pleased. The pens were delivered in a timely manner. Thank you. Charlene"


Rating 10/10
5/5
modified review posted

"Amazing service
Pens are fantastic they write excellent.
Pricing is unbelievable will order more in the future
"


Rating 10/10
5/5
modified review posted

"The BIC Stick pens are very popular. PENSRUS filled the order quickly and delivery was a day ahead of schedule."


Rating 10/10
5/5
modified review posted

"I love ordering through PensRUs. They are quick and easy. I called this time for a new style pen. They e-mailed me similar pens, I found what I wanted, uploaded our new logo and they had them here in no time. Thank you for making my ordering experience a great one!"


Rating 10/10
5/5
modified review posted

"Pens r us offers great prices and their customer service is awesome ! "


Rating 10/10
5/5
modified review posted

"The order was quickly and accurately fulfilled. I am very pleased with the pricing and quality of the product!"


Rating 10/10
5/5
modified review posted

"Pens arrived soon as I expect it!"


Rating 10/10
5/5
modified review posted

"Easy ordering process. Prompt Service."


Rating 10/10
5/5
modified review posted

"Everyone I dealt with at Pensrus was courteous, efficient and tried hard to meet my needs, which they did very well.
The service was quick and the pens are high quality and attractive.
I will definitely recommend you to my friends and collegues and will, in the future, contact you again if the need arises.
Thank you for your professional service.
Sister Josita DiVita
"


Rating 10/10
5/5
modified review posted

"I had ordered the wrong color inadvertently and when I called customer service a most helpful woman answered on the first ring and helped me place a re-order that included 10% extra pens and no shipping. Great customer service. Thx!"


Rating 10/10
5/5
modified review posted

"great service. fast and easy."


Rating 10/10
5/5
modified review posted

"Always a job well done!!!!!!"


Rating 10/10
5/5
modified review posted

"Came just as I ordered them. Am satisfied."


Rating 10/10
5/5
modified review posted

"The cost made my customer very happy. The printing form was simple and easy to understand. My order was received sooner than I had expected. I was also surprised by the complimentary proof per the size of my order. Thank you!"


PENSRUS is a Merchant Member! Learn more

PENSRUS is a merchant member
PENSRUS participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,843 merchant members.