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Stores > PENSRUS
  • PENSRUS PENSRUS Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 433 Tennyson Drive Staten Island, NY
    • Contact: info@pensrus.com
    • Phone: 800-736-7787
    • Customer Support: 800-736-7787
    • Business Hours: 7:00 am - 7:00 pm Mon-Friday
    • Fax: 866-736-7787

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.69/10 9.69/10
    Chance of future purchase: Rating 9.69/10 9.69/10
    Shipping & packaging: Rating 9.06/10 9.06/10
    Customer service: Rating 9.17/10 9.17/10
    Return/Replacement policy: Rating 8.33/10 8.33/10
Voice your opinion! Review PENSRUS by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-03-22

Great pens. Looking forward to next purchase.

"Pens are good quality, but the order arrived late. "

This review was modified by StilDeGrainYellowBovid on March 28 2017 12:00:07 AM

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Verified Customer
Rating 10/10
5/5
2017-03-21

Perfect

"These were great pens for the price they are perfect."

This review was modified by caroltdonaldson on March 23 2017 07:45:01 AM

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Verified Customer
Rating 10/10
5/5
2017-03-20

Pens delivered

"The website is very easy to use and find selections. I had an error with the order and they corrected it immediately. Will definitely use them again. "

This review was modified by blevins51 on March 22 2017 02:15:02 PM

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Verified Customer
Rating 10/10
5/5
2017-03-20

Pens Galore

"I have ordered logo pens from them for 5 years. Fast dependable service and great pens!!"

This review was modified by simcow on March 22 2017 12:00:01 PM

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Verified Customer
Rating 10/10
5/5
2017-03-20

AS PROMISED

"The pen we ordered are great, fine point not skipping when writing. The imprint was clear and clean. Love the product.! HIGHLY RECOMMEND COMPANY. Price was unbeatable!"

This review was modified by Tina-93394 on March 22 2017 06:00:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-17

satisfied customer

"Professional, effecient and friendly staff. I am thoroughly satisfied with the service and quality of the product I ordered. I have received numerous compliments on the sleek look of my pen cm coupled with the clarity and precision of the imprint. Thank you for a job well done!"

This review was modified by marilynncarson on March 21 2017 12:15:19 AM

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Verified Customer
Rating 8/10
4/5
2017-03-17

"Pens R us makes it easy to place an order. The proof was clear so I could make needed corrections.
I would order from Pensrus again.
The only criticism was that an email never came so I could track the delivery. No one was here to receive it since I didn't know when to expect it.
"

This review was modified by office-53818 on March 21 2017 12:15:14 AM

Rating 10/10
5/5
2017-03-15

Very attentive and prompt

"Ordered from Pensrus several times now and we continue to be happy with their product and very satisfied with their service. In this business of promo items where they are usually last minute, this is a company astutely aware of that. If you put in an order at midnight and need to hear back from them ASAP, you can rest assured that you will have an email and probably a call in the morning! They work with you, put out quality printing on all their products and are consistently responsive. Try em', you'll like em'!"

This review was modified by fuckno on March 17 2017 03:45:01 PM

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Verified Customer
Rating 10/10
5/5
2017-03-15

Great Pens

"Easy to order with great color options. Order arrived quickly and helped make our event a success! We'll order again! Thanks"

This review was modified by quilters on March 17 2017 03:00:07 PM

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Verified Customer
Rating 8/10
4/5
2017-03-15

Get Service but right to the edge!

"A lost order in the factory got the pens to us just in the nick of time...with no wiggle room. Great service but I don't want to cut it that close next time."

This review was modified by ccthaxton on March 17 2017 01:00:07 PM

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Verified Customer
Rating 10/10
5/5
2017-03-14

Great looking pen!

"PENSRUS did a great job on our custom logo pens!"

This review was modified by MICHELE-20661 on March 16 2017 10:30:03 AM

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Verified Customer
Rating 10/10
5/5
2017-03-10

Great Job Fast Service!

"Art proof was to me within 24 hours. Changes completed immediately and was delivered 5 days early with One Day Shipping. Wish I would have known they were so fast...I would have opted for 2-Day.

Would definitely use them again.
"

This review was modified by dsutton-26226 on March 14 2017 12:15:17 AM

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Verified Customer
Rating 10/10
5/5
2017-03-10

Thanks

"Thanks for prompt and wonderful service. Both times we have done business with you has been great. "

This review was modified by steven_shirts on March 14 2017 12:15:07 AM

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Verified Customer
Rating 8/10
4/5
2017-03-10

"The pens were good and the price was great. They arrived quickly. The customer service was responsive. The only reason why this is not a five star review is that the color of the pens I ordered was not available and I had to choose a second color."

This review was modified by thshults on March 14 2017 12:15:07 AM

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Verified Customer
Rating 10/10
5/5
2017-03-08

I R Happy

"Great pens and service! Thanks for the fast and easy offering and delivery. Very satisfied."

This review was modified by gogetjeff on March 10 2017 06:15:02 PM

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