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RatingsRating
Store InformationStore Info
Full Rating Profile
  • PENSRUS PENSRUS Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 433 Tennyson Drive Staten Island, NY
    • Contact: info@pensrus.com
    • Phone: 800-736-7787
    • Customer Support: 800-736-7787
    • Business Hours: 7:00 am - 7:00 pm Mon-Friday
    • Fax: 866-736-7787

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.86/10 8.86/10
    Chance of future purchase: Rating 8.75/10 8.75/10
    Shipping & packaging: Rating 8.25/10 8.25/10
    Customer service: Rating 8.64/10 8.64/10
    Return/Replacement policy: Rating 6.67/10 6.67/10

1,345 Customer Reviews

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Verified Customer
Rating 10/10
5/5

"Very happy with the quality and service!"


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Verified Customer
Rating 10/10
5/5

"Ordered pens first time and am completely satisfied. The quality is great and I really like the fact that there is no setup fee. Will definitely order again and highly recommend to anyone thinking about ordering. "


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Verified Customer
Rating 10/10
5/5

"Took me a while to find these ink pens but they are awesome!!

Searched for these pens as writing/favors for our wedding reception. Everyone loved them and they write so very nice.

Only had a couple of them left over for ourselves. I would recommend your company to anyone in the future looking for the same quality we were.

Thank you again!

Alex & Sherry Buccilli
"


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Verified Customer
Rating 10/10
5/5

"This is the second time I've used this business for personalized pencils for my church. Both times I received quality products and timely shipment. Very satisfied!"


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Verified Customer
Rating 10/10
5/5

"Great product! We love the pens -- really striking!"


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Verified Customer
Rating 10/10
5/5

"Good Quality for the price."


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Verified Customer
Rating 10/10
5/5

"Great speed, quality, and customer service. "


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Verified Customer
Rating 10/10
5/5

"GOOD JOB QUICK SERVICE AND EAY WEB SIGHT"


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Verified Customer
Rating 10/10
5/5

"Always easy to order and very quick delivery!!!"


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Verified Customer
Rating 10/10
5/5

"Sandy was helpful, knowledgeable and patient."


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Verified Customer
Rating 10/10
5/5

"Excellent service in a short amount of time at a great price. Thanks!"


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Verified Customer
Rating 10/10
5/5

"I searched several companies because i needed only 60 pens, well the closest I could come was 100. Spoke to a rep re larger print because these are for a 62nd year reunion and I got exactly what I was looking for. The pens arrived and they are perfect. Classmates will be surprised. because I am doing it as a special surprise . Thanks!!"


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Verified Customer
Rating 10/10
5/5

"Thank you, so much for your fast service, I am very pleased with my product."


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Verified Customer
Rating 10/10
5/5

"Excellent product, quick delivery, & great customer service. I could not ask for anything more!"


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Verified Customer
Rating 10/10
5/5

"Great product at a great price! Thank you!"


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PENSRUS is a Merchant Member! Learn more

PENSRUS is a merchant member
PENSRUS participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,715 merchant members.