We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 433 Tennyson Drive Staten Island, NY
    • Contact: info@pensrus.com
    • Phone: 800-736-7787
    • Customer Support: 800-736-7787
    • Business Hours: 7:00 am - 7:00 pm Mon-Friday
    • Fax: 866-736-7787

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 9.58/10 9.58/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

815 Customer Reviews

Rating 10/10
5/5
modified review posted

"We have always received very good customer service."


Rating 10/10
5/5
modified review posted

"Very helpful in making sure I got the product I was happy with!"


Rating 10/10
5/5
modified review posted

"This is my second time purchasing from PENSRUS and I have no complaints what so ever!!!!! The STAFF as well as product the GREATEST!!!!!! Will recommend U too everyone that will listen ...God bless & keep doing what U do."


Rating 10/10
5/5
modified review posted

"The pens were a hit. I couldn't ask for anything better band the price was just right. Thanks. "


Rating 10/10
5/5
modified review posted

"Great for the price. I gave them out as gifts at a convention. Only downside is that the printing on the pens wear off after a few uses."


Rating 10/10
5/5
modified review posted

"The color and quality of our imprinted logo on the pens' barrell is beautiful. The cost per pen is a good value, and remains consistent, order after order. The ink life of the pen is satisfactory, and the shipping time is impressive."


Rating 4/10
2/5
modified review posted

"Original order was incorrect color."


Rating 10/10
5/5
modified review posted

"Pencils looked awesome. I had the rainbow ones with white lettering. Took about one week to receive. The prices were about the best I could find."


Rating 10/10
5/5
modified review posted

"very fast and good looking pens and text. Thank You"


Rating 8/10
4/5
modified review posted

"Everyone who I shared the pens with were impressed by the look and feel of the pen. I will order pens from Pensrus again in the future. "


Rating 10/10
5/5
modified review posted

"I just wanted to say a big "Thank you!!" to Pensrus for the fabulous pencils! They arrived earlier than expected and look - as much as a pencil can - stunning!! They exceeded my expectations, are an excellent quality, and the printing was perfect. I will definitely order from your company again, and will not hesitate to recommend your services to anyone."


Rating 10/10
5/5
modified review posted

"quick and uncomplicated ordering and delivering process, friendly staff"


Rating 10/10
5/5
modified review posted

"I placed two orders and was thoroughly satisfied with the customer service and the product. They went above and beyond to make sure I would be pleased with the finished product."


Rating 10/10
5/5
modified review posted

"The representative, Laurie Necco was very helpful in setting up a pen design for us.
She made everything very easy.
The pens themselves are awesome we have ordered this type of pen before from PensRus
and are always happy with quality and service.
I would definitely recommend them to everyone!
"


Rating 10/10
5/5
modified review posted

"Product delivered on time and got what we ordered. A repeat customer!"


PENSRUS is a Merchant Member! Learn more

PENSRUS is a merchant member
PENSRUS participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,878 merchant members.