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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 433 Tennyson Drive Staten Island, NY
    • Contact: info@pensrus.com
    • Phone: 800-736-7787
    • Customer Support: 800-736-7787
    • Business Hours: 7:00 am - 7:00 pm Mon-Friday
    • Fax: 866-736-7787

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.09/10 9.09/10
    Chance of future purchase: Rating 8.86/10 8.86/10
    Shipping & packaging: Rating 8.86/10 8.86/10
    Customer service: Rating 8.89/10 8.89/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

980 Customer Reviews

Rating 10/10
5/5
modified review posted

"Very helpful and would buy again."


Rating 10/10
5/5
modified review posted

"Pens arrived quickly and looked great!"


Rating 10/10
5/5
modified review posted

"The reorder process is simple and clear and we really appreciate it!"


Rating 10/10
5/5
modified review posted

"nice quality, came when promised. was very pleased, writes nice."


Rating 10/10
5/5
modified review posted

"in all the times we ordered from Penrus we have not had any problems. Thank You"


Rating 10/10
5/5
modified review posted

"I placed my order, the Pensrus rep. made some suggestions. I'm glad they did!! The pens I ordered came out great. I received my ordered as promised!! Thanks "


Rating 10/10
5/5
modified review posted

"Easy to order and arrived in good time."


Rating 10/10
5/5
modified review posted

"Always a pleasure to work with Pens R Us!"


Rating 10/10
5/5
modified review posted

"Very satisfied with the service and product.
"


Rating 10/10
5/5
modified review posted

"Great... thank you so much. No problems..."


Rating 10/10
5/5
modified review posted

"Everyone loves our new pens, thanks."


Rating 10/10
5/5
modified review posted

"The pens are very attractive and write well. Love that they also function as a stylus."


Rating 10/10
5/5
modified review posted

"quick, efficient, and accurate"


Rating 10/10
5/5
modified review posted

"Excellent sales staff. They follow through. I would definitely recommend.
Jeffrey A Hirschfield MD
"


Rating 10/10
5/5
modified review posted

"We attempted to place the order once before, but the CS rep was confused and I didn't feel comfortable that we would get the correct product. I had Sandy's info from a previous order and went back to her. Without hesitation, she took my order, sent a proof as I asked and we have received the order exactly as we needed. Thank you Sandy!"


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PENSRUS is a merchant member
PENSRUS participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,911 merchant members.