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  • PENSRUS PENSRUS Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 433 Tennyson Drive Staten Island, NY
    • Contact: info@pensrus.com
    • Phone: 800-736-7787
    • Customer Support: 800-736-7787
    • Business Hours: 7:00 am - 7:00 pm Mon-Friday
    • Fax: 866-736-7787

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-22

Petsonal proficient service with a smile

"Petsonal proficient service with a smile and delivery was sports on time."

This review was modified by patriciabona62 on February 24 2017 08:30:02 PM

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Verified Customer
Rating 10/10
5/5
2017-02-22

"I WAS VERY SATISFIED WITH THE PENS. "

This review was modified by lopermotortruckp on February 24 2017 01:30:02 PM

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Verified Customer
Rating 10/10
5/5
2017-02-22

PENSRUS is 4ME

"I was very pleased with the help I received over the phone and the pens that arrived. They are eye-catching and just what I had hoped for."

This review was modified by mary_smith-28397 on February 24 2017 10:45:01 AM

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Verified Customer
Rating 10/10
5/5
2017-02-22

Thanks!

"My company has used this service several times and PensRUs has always delivered a great product. They have good options with good quality and are always on time with the orders. We will continue using them in the future and as their pens go so fast at conferences we'll need to order more soon!"

This review was modified by jessica_hicks-742 on February 24 2017 10:15:02 AM

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Verified Customer
Rating 10/10
5/5
2017-02-22

Writes Smoothly

"We have ordered fancier pens in the past but something always seems to go wrong. Either the soft grip gets sticky or the pens don't write well. I decided to revert to the traditional Bic and they work the best."

This review was modified by TRACY-64503 on February 24 2017 10:00:08 AM

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Verified Customer
Rating 10/10
5/5
2017-02-20

"We are very pleased with our purchase! They are a last minute purchase to be used for an event and so not much thought was put into them. The pens are great and write nice. Thank you!"

This review was modified by office-8072 on February 22 2017 08:30:02 AM

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Verified Customer
Rating 10/10
5/5
2017-02-20

Will Order Again

"We ordered two different types of pens from PensRUs and they both turned out great. We wanted to do something slightly different than what their website offered, so I called and they were very friendly on the phone and had a response back to me within 24 hours. We'll definitely order from these guys again."

This review was modified by rlaughter-34116 on February 22 2017 08:00:07 AM

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Verified Customer
Rating 10/10
5/5
2017-02-20

"Great addition for baby shower, Fast shipping and great quality"

This review was modified by rsherma2 on February 22 2017 03:30:01 AM

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Verified Customer
Rating 10/10
5/5
2017-02-18

"Thank you! Liked the pens. Thanks for answering all my questions. Very helpful. "

This review was modified by SPEARFISH_YOUNGLIFE on February 21 2017 12:30:05 AM

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Verified Customer
Rating 10/10
5/5
2017-02-18

They CRUSHED it!

"PENSRUS went beyond my expectations and provided a fast turn around on my marketing product. Highly Recommend doing business with them."

This review was modified by jodchr on February 21 2017 12:15:29 AM

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Verified Customer
Rating 10/10
5/5
2017-02-17

Great quality pens & excellent service

"We have ordered pens via pensrus a number of times now, and they have yet to disappoint! The pens are very professional looking and excellent quality. The staff we worked with when placing our order was very helpful and efficient. We will most definitely be ordering pens through pensrus again!"

This review was modified by info-35914 on February 21 2017 12:15:14 AM

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Verified Customer
Rating 10/10
5/5
2017-02-17

Delivered as expected

"This is a repeat order from Pensrus because they deliver exactly what I ordered before on multiple occasions. Reliable and a good price too. Nice."

This review was modified by paulsandersiii-88243 on February 21 2017 12:15:02 AM

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Verified Customer
Rating 10/10
5/5
2017-02-16

GRRRaeat Pens

"They work well and immediately.
Thank you.
"

This review was modified by leannep-10784 on February 21 2017 12:00:25 AM

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Verified Customer
Rating 10/10
5/5
2017-02-15

Perfect pens!

"My pens arrive fast, and look perfect! I love how smoothly they write and I'm excited to use them for promo."

This review was modified by annie-70803 on February 17 2017 11:45:01 AM

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Verified Customer
Rating 8/10
4/5
2017-02-13

Satisfactory Resolution

"Imprinted pen order came through with some barrels assembled incorrectly. Replacements were sent within the week."

This review was modified by jim-6935 on February 15 2017 05:15:02 AM

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PENSRUS is a merchant member
PENSRUS participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,442 merchant members.