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RatingsRating
Store InformationStore Info
Full Rating Profile
  • PENSRUS PENSRUS Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 433 Tennyson Drive Staten Island, NY
    • Contact: info@pensrus.com
    • Phone: 800-736-7787
    • Customer Support: 800-736-7787
    • Business Hours: 7:00 am - 7:00 pm Mon-Friday
    • Fax: 866-736-7787

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.03/10 9.03/10
    Chance of future purchase: Rating 9.31/10 9.31/10
    Shipping & packaging: Rating 8.89/10 8.89/10
    Customer service: Rating 9.33/10 9.33/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

1,170 Customer Reviews

Rating 10/10
5/5
modified review posted

"Always please with their product and service"


Rating 10/10
5/5
modified review posted

"I love the pens I have received from PensRus they will make great swag gifts at my author signings."


Rating 8/10
4/5
modified review posted

"The contact person was great and the pen looks really good, but I didn't get the blue ink I requested and mostly, they don't write very nicely.


"


Rating 10/10
5/5
modified review posted

"We have not used them long, but they write very well, are easily handled and very convenient with the stylus end."


Rating 10/10
5/5
modified review posted

"It was quickly processed and the pens were delivered very efficiently. Thanks."


Rating 10/10
5/5
modified review posted

"Good, fast service and a nice looking product!"


Rating 10/10
5/5
modified review posted

"The pens are WONDERFUL!! WONDERFUL!!! They work well, for one. The customized print is correct and easy to read. The customer service and turn-around time was excellent. The price was quite reasonable for the product I ordered and I greatly, greatly appreciate having a range of prices and quality from which to choose. "


Rating 10/10
5/5
modified review posted

"strong customer service. highly recommend."


Rating 10/10
5/5
modified review posted

"Pensrus does a great job!"


Rating 10/10
5/5
modified review posted

"lightweight! perfect for sending in my welcome packets! looks elegant too for the price!!!"


Rating 10/10
5/5
modified review posted

"Pens look professional and were exactly as promise. Shipping was fast. We will definitely order again!!!"


Rating 10/10
5/5
modified review posted

"We love our pens. Thank you."


Rating 10/10
5/5
modified review posted

"Pens looked amazing and great to work with. Thank you."


No Avatar
SMQ
Rating 10/10
5/5
modified review posted

"Pen arrived in good shape on time. Is there any way to "remember" previous orders, so we can just reorder the same product (same color/fonts)?"


Rating 10/10
5/5
modified review posted

"This was a reorder. The sales agent brought up my last order, promptly and my order was complete. Thank you so much."


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PENSRUS is a Merchant Member! Learn more

PENSRUS is a merchant member
PENSRUS participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,855 merchant members.