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RatingsRating
Store InformationStore Info
Full Rating Profile
  • PENSRUS PENSRUS Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 433 Tennyson Drive Staten Island, NY
    • Contact: info@pensrus.com
    • Phone: 800-736-7787
    • Customer Support: 800-736-7787
    • Business Hours: 7:00 am - 7:00 pm Mon-Friday
    • Fax: 866-736-7787

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.44/10 8.44/10
    Chance of future purchase: Rating 9.22/10 9.22/10
    Shipping & packaging: Rating 8.91/10 8.91/10
    Customer service: Rating 9.29/10 9.29/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

1,226 Customer Reviews

Rating 10/10
5/5
modified review posted

"Pensrus was very easy, quick & inexpensive. I wont say cheap as the product was of great quality. We are very happy to let our customer "steal" these pens. Thank you for making everything simple!!"


Rating 10/10
5/5
modified review posted

"As always, delivered quickly and as ordered. Very satisfied."


Rating 10/10
5/5
modified review posted

"very easy company to work with, fast delivery, great value"


Rating 10/10
5/5
modified review posted

"Excellent quality! Our customers love them. I will be back to order more."


Rating 10/10
5/5
modified review posted

"Quick shipping time and the pens are really nice"


Rating 10/10
5/5
modified review posted

"We are very satisfied with our order, and they came in a very timely manner. "


Rating 10/10
5/5
modified review posted

"order came on time and correct. My goof on the size of the printing."


Rating 10/10
5/5
modified review posted

"The pens are great; the website was easy to follow and manipulate and the prices are unbeatable. When the pens arrived we were pleased with the color and the wording. My only complaint is the website said delivery was six days and unfortunately turned out to be two weeks. We missed a deadline to share our pens, but all in all the price was right and we will use them in the future. Thanks so much! Carmella Condino"


Rating 10/10
5/5
modified review posted

"Product is just what i was promised"


Rating 10/10
5/5
modified review posted

"Graphic turned out great! Colors were as expected and delivery time was awesome."


Rating 10/10
5/5
modified review posted

"My order was promptly processed. The products received were top quality and are great promotional items for our organization."


Rating 10/10
5/5
modified review posted

"Excellent customer service."


Rating 10/10
5/5
modified review posted

"Fast reaction for a second order and everything in order. Well done."


Rating 10/10
5/5
modified review posted

"Since they have my previous orders in their records, the process of ordering new pens only takes a few minutes. The quality of the pens I purchase is fantastic for the price."


Rating 10/10
5/5
modified review posted

"Just what we were looking for and about half the price as if we were to get them at out local store!!!"


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PENSRUS is a Merchant Member! Learn more

PENSRUS is a merchant member
PENSRUS participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,838 merchant members.