PENSRUS Reviews - pensrus.com Ratings at ResellerRatings

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Rating 9.94/10 707 reviews

9.94 / 100
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PENSRUS participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,865 merchant members.

All Customer Reviews (708)


Rating 10/105/5
modified review posted

"Excellent product. Excellent shipping times and product was priced very reasonably."



Rating 10/105/5
modified review posted

"I received a sample of the pen to test drive. My order was easily completed and within the recommended time frame, my custom printed pens had arrived. "

Rating 10/105/5
modified review posted

"Great product and customer service!"

Rating 10/105/5
modified review posted

"Easy to work with. Fixed my copy error, and gave me a free proof."

Rating 10/105/5
modified review posted

"The items were delivered on time, and the quality was excellent."

Rating 10/105/5
modified review posted

"My Post It was amazing. I received them in a timely manner. Quicker then I expected, which is a plus. The quality was to my expectation. I will recommend to all to use PensRus.com"

Rating 10/105/5
modified review posted

"Easy, fast re-order! Modifications were taken care of very quickly and the order process was so simple!"

Rating 10/105/5
modified review posted

"Have ordered from Pensrus for quite awhile. Whenever I have a problem, they are very willing to work with me. Love that they don't charge extra for logos and very often with free shipping!"

Rating 10/105/5
modified review posted

"Always great service and prompt delivery."

Rating 10/105/5
modified review posted

"Everything arrived as promised. The products are above quality expectations. I worked with Sandy and she did a terrific job finding just the right merchandise and meeting my requests."

Rating 10/105/5
modified review posted

"The customer service personnel was very
helpful in all facets of the order. The order was delivered on time and was exactly what we expected.
"

Rating 10/105/5
modified review posted

"Several weeks ago I ordered 400 four color pens to give out at Church on Mother's Day and Father's Day. After receiving the pens, all was good. The type looked great, but there was a problem with one of the colors of ink. I contacted your Customer Service Department, and was greeted by a kind voice named Nicole Paloscio. After voicing my disappointment, Nicole worked hard along with her Supervisor to resolve the problem, correct the issue, and maintain our business in the future.We placed a new order on 4/7/14.

I hope you will commend and reward her on work well done and the sweet spirit in which she does her job. If Nicole is an indicator of your staff, you have a good one. I never had to call her to check on the issue. She did what she said she would do and kept me well informed.

PENSRUS has shown us what Customer First Service looks like.


Thank you for your help and service.


Pastor Greg Jackson
"

Rating 10/105/5
modified review posted

"Quick and friendly service."

Rating 10/105/5
modified review posted

"Very happy with my order from PENSRUS; it was perfect, inexpensive and arrived much earlier than expected. When I made a call to change the color of the pen, they were curteous and sent me an email confirming the change. I would recommend them highly, to anyone.
Rosaleen
"

Rating 10/105/5
modified review posted

"Fast and easy to order and delivered ahead of promised time"

 

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