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RatingsRating
Store InformationStore Info
Full Rating Profile
  • PENSRUS PENSRUS Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 433 Tennyson Drive Staten Island, NY
    • Contact: info@pensrus.com
    • Phone: 800-736-7787
    • Customer Support: 800-736-7787
    • Business Hours: 7:00 am - 7:00 pm Mon-Friday
    • Fax: 866-736-7787

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.68/10 8.68/10
    Chance of future purchase: Rating 8.82/10 8.82/10
    Shipping & packaging: Rating 8.82/10 8.82/10
    Customer service: Rating 9.00/10 9.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

1,084 Customer Reviews

Rating 10/10
5/5
modified review posted

"Item as promised. Adequate help with logo and formatting. Thank you. Will reorder in future."


Rating 10/10
5/5
modified review posted

"Very satisfied, great customer service and a sick turn around. I would recommend them ."


Rating 10/10
5/5
modified review posted

"The pens were beautiful. I didn't get all of my initial pick, but the fill ins were just as nice and they were a winner at my Mom's party. Thanks!!"


Rating 10/10
5/5
modified review posted

"PENSRUS was an easy site to use. Plus, we received our order quickly. We'd order from this site again. They've been great!
AJ
"


Rating 10/10
5/5
modified review posted

"Great communication via email."


Rating 10/10
5/5
modified review posted

"We really like the pens & appreciate them giving us a good deal!"


Rating 10/10
5/5
modified review posted

"Exactly as ordered. Timely delivery"


Rating 8/10
4/5
modified review posted

"Pens look great but a little disappointed on how small the print was. "


Rating 10/10
5/5
modified review posted

"They where very cooperative with me to make sure I got the pen logo and colors perfect. very satisfied with their staff and their product, and will use them again. "


Rating 10/10
5/5
modified review posted

"Got what we needed in a timely fashion and at a decent price. This was our second order."


Rating 10/10
5/5
modified review posted

"Pencils were more than I expected,
and everybody at the church delighted,
as they are a key item for the Mission Fair this weekend!
"


Rating 10/10
5/5
modified review posted

"Your company was very helpful to me. I called because we were out of the pens we ordered from you previously. I told them we wanted a repeat of our last order, they looked it up, ordered them, and they were here in no time! Thanks PENSRUS! YOU ARE TERRIFIC!"


Rating 10/10
5/5
modified review posted

"Great quality pen, No actually best pen ever! Clients love them. Pensrus' staff is fantastic. Great experience!!"


Rating 10/10
5/5
modified review posted

"PENSRUS is a great company to work with. They fulfill your order in a timely manner with great customer service and support. When I started this job a year ago, I did not know where to turn for our customized pens. After reviewing several sites, PENSRUS sent us a lot of great sample pens to choose from. The products are very high quality with so many options. Thank you PENSRUS for making the process easy, quick, and fun!"


Rating 10/10
5/5
modified review posted

"Great communication, quick shipment and exactly what I wanted. Will definitely order from again"


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PENSRUS is a Merchant Member! Learn more

PENSRUS is a merchant member
PENSRUS participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,885 merchant members.