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  • PENSRUS PENSRUS Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 433 Tennyson Drive Staten Island, NY
    • Contact: info@pensrus.com
    • Phone: 800-736-7787
    • Customer Support: 800-736-7787
    • Business Hours: 7:00 am - 7:00 pm Mon-Friday
    • Fax: 866-736-7787

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.38/10 9.38/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 9.38/10 9.38/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

1,714 Customer Reviews

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Verified Customer
Rating 10/10
5/5
2016-08-21

Quick service, good prices

"Title says it all. Thanks"


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Verified Customer
Rating 10/10
5/5
2016-08-21

"The staff is wonderful and very accommodating. Although, I had limited time before my event they ensured my delivery would arrive in time. The pens were made of great quality and I received a lot of compliments. I have already recommended them to others!!"


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Verified Customer
Rating 10/10
5/5
2016-08-21

Pleased

"Quality pens with classy style and a perfect color combo that met our expectations .... Especially for a low price ! "


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Verified Customer
Rating 10/10
5/5
2016-08-21

I LOVE MY PENS!!!

"Very high quality pens! Perfect colors! Perfect copy imprinted! Great service! Fast delivery! Great value! 2 thumbs up! I wish that I were an octopus so that I could give PENSRUS 8 thumbs up!"


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Verified Customer
Rating 10/10
5/5
2016-08-20

Another satisfied customer

"well pleased with product"


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Verified Customer
Rating 8/10
4/5
2016-08-20

good price ok product

"
They had a special for .29 pens so I tried them. they are ok. The font was a little hard to read
"


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Verified Customer
Rating 10/10
5/5
2016-08-19

"Had a small problem with printing, but they fixed it right away!! Will buy again."


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Verified Customer
Rating 10/10
5/5
2016-08-19

always a pleasure

"I have ordered for pensrusproof@gmail.com a few times.. always a great experience.. sometimes even more helpful than anticipated ...and I will buy from them again"


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Verified Customer
Rating 8/10
4/5
2016-08-19

Great pens...but...

"Our pens came out great. One problem: approximately 15 pens were damaged (grip)"


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Verified Customer
Rating 10/10
5/5
2016-08-19

Quick &Easy!

"Great price, easy communication and reliable turn around. I am really glad we found these guys."

This review was modified by ariel-25245 on August 19 2016 04:24:47 PM

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Verified Customer
Rating 10/10
5/5
2016-08-19

"Well done. Correct timely delivery and follow up to make sure order was correct."


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Verified Customer
Rating 6/10
3/5
2016-08-19

What does that say?

"Pen print and logo quality great... Writing quality smears and illegible..."


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Verified Customer
Rating 6/10
3/5
2016-08-18

Waitress woes

"I bought 250 pens with my name on them, so that my fellow servers would stop stealing them. The print job was A number one, but I've thrown out about 10 so far because they won't write. If you give a customer a pen that doesn't work, then they don't sign the charge slip and you're out the tip. Pooh. "


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Verified Customer
Rating 10/10
5/5
2016-08-18

"good service, I will reorder. Thank you."


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Verified Customer
Rating 10/10
5/5
2016-08-18

One of the Best!

"I ordered promotional pens for one of our divisions. They were very satisfied with the product and the customer service. They would definitely consider using this company in the future."


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PENSRUS participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,517 merchant members.