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Office Furniture, Machines, Supplies
439 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/PENSRUS","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PENSRUS.jpg","store_name":"PENSRUS","store_rating":"9.50","total_reviews":"439"}, "store");)
reply posted Jun-11-2013 “Customer ordered 3 products and paid a $30 rush delivery charge on 1 of those products. We also provided a rush delivery on a 2nd product at no additional charge. Both of those 2 products were received on time per our rush shipping terms. Unfortunately the manufacturer does not provide a rush delivery option on the 3rd product.
Upon learning of our customer's dissatisfaction, we attempted to reach out to her, however our messages were not returned.”
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posted Jun-07-2013 
![Share](javascript:share_rating({"review_body":"Fast quick and exactly what works!","link":"http:\/\/www.resellerratings.com\/store\/PENSRUS\/review\/3016195#comment3016195","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PENSRUS.jpg","store_name":"PENSRUS","username":"try2luvall","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Has always done a great job for me! Very happy<br><br>","link":"http:\/\/www.resellerratings.com\/store\/PENSRUS\/review\/3010681#comment3010681","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PENSRUS.jpg","store_name":"PENSRUS","username":"ppstoops","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Experience was very dissatisfied, I paid for my order to be delivered in 3 days for an extra $30.00 and the order was not delivered in a timely matter. I paid extra because I had a ribbon cutting for my business and I didn't have my order for that day. I received the items on the 23rd of May. For each order I was charge $30.00 extra. I am very dis-pleased.","link":"http:\/\/www.resellerratings.com\/store\/PENSRUS\/review\/3010417#comment3010417","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PENSRUS.jpg","store_name":"PENSRUS","username":"glendam36","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Easy, quick, accurate. Everything I want in an online experience.","link":"http:\/\/www.resellerratings.com\/store\/PENSRUS\/review\/2985021#comment2985021","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PENSRUS.jpg","store_name":"PENSRUS","username":"joan_pavlina","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The original pens that I ordered were out of stock, Pens R Us contacted me immediately and offered a similar pen that was in stock. The pens arrived quickly and were awesome - they are very professional looking and we are very happy!!! Thank you Pens R Us!!!","link":"http:\/\/www.resellerratings.com\/store\/PENSRUS\/review\/2971225#comment2971225","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PENSRUS.jpg","store_name":"PENSRUS","username":"polly-348","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I love the pens, the price and the excellent Customer Service I have always gotten!","link":"http:\/\/www.resellerratings.com\/store\/PENSRUS\/review\/2933347#comment2933347","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PENSRUS.jpg","store_name":"PENSRUS","username":"mwilliams-508","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Very pleased with quality of pens and customer service. Will continue to use PENSRUS in the future.","link":"http:\/\/www.resellerratings.com\/store\/PENSRUS\/review\/2927141#comment2927141","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PENSRUS.jpg","store_name":"PENSRUS","username":"blewis-375","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"awesome transaction & products","link":"http:\/\/www.resellerratings.com\/store\/PENSRUS\/review\/2918923#comment2918923","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PENSRUS.jpg","store_name":"PENSRUS","username":"madeline-340","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"PENSRUS was awesome at getting me my printed pens in a very short amount of time! While I was a small customer (500 pens) - I had several e-mails back and forth between sales associates and graphic designers to make sure my order was 100% correct before printing! Immediately after I approved my proof, they sent me back an estimated delivery date, and I received it a day earlier then expected!! ","link":"http:\/\/www.resellerratings.com\/store\/PENSRUS\/review\/2916885#comment2916885","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PENSRUS.jpg","store_name":"PENSRUS","username":"adam-32","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I had a wonderful experience working with Pensrus! Everyone I spoke with was overly accommodating and helpful and they followed through on every last detail until my order showed up at my door! I will definitely order from them over and over again.","link":"http:\/\/www.resellerratings.com\/store\/PENSRUS\/review\/2893707#comment2893707","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PENSRUS.jpg","store_name":"PENSRUS","username":"ChristyPMettler","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Pens were good quality. We are happy with the results.","link":"http:\/\/www.resellerratings.com\/store\/PENSRUS\/review\/2880281#comment2880281","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PENSRUS.jpg","store_name":"PENSRUS","username":"billingoffice","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Very pleased with my whole experience. The rep I worked with fast and accurate. My pens arrived quickly and they are lovely and exactly what I thought they would be. And the pens work. I have had no issues with them which is great because they are used by the staff of a 4 star restaurant. ","link":"http:\/\/www.resellerratings.com\/store\/PENSRUS\/review\/2849893#comment2849893","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PENSRUS.jpg","store_name":"PENSRUS","username":"sananthropis","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I spoke to the graphic artist working on my project twice by phone and we also communicated by email. She was AWESOME! I have nothing but good things to say about the service at Pensrus.","link":"http:\/\/www.resellerratings.com\/store\/PENSRUS\/review\/2798573#comment2798573","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PENSRUS.jpg","store_name":"PENSRUS","username":"SOCRROBINL","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I appreciate being contacted about the pens we ordered being out of stock and the options given to remedy that. I also appreciate the friendly service and giving us 15% more product because the pens were out of stock. Even being out of stock, the pens still arrived in an acceptable amount of time. And, the product looks and works great. Thank you!","link":"http:\/\/www.resellerratings.com\/store\/PENSRUS\/review\/2778751#comment2778751","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PENSRUS.jpg","store_name":"PENSRUS","username":"contact-22","rating":"5"}, "single");){kind=link}
"I have used pensrus before over the past 6-7 years. This time I ordered pens for my new company, however, the quality was not as good as the last pens I ordered. I must have picked out the cheaper ones instead of the bics."