On-line repair instructions seemed okay, but they only covered how to open the PDA. Only after I had the case open did I realize the instructions didn't cover the internal disassembly to replace the digitizer. The repair failed. Either I did something wrong, or the part was defective.
The PalmDr did a great repair for me for just a few dollars more than I wasted on the digitizer from PDAparts/AX Micro/GetHighTech.