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pcsupplysource.com

Computer Hardware & Software

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--/100 (6-month rating)
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All Customer Reviews (497)

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Rating 8/10 4/5
modified review posted Dec-09-2003

"Free shipping still requires a 2.60 "signature required" fee...?"

modified review posted Dec-10-2003

pcsupplysource, PC Supply Source rep has responded

“Hi, carlos,
the Shipping Signature fee is an Option, not Required, - the choice is clear on the shopping cart process.
This optional feature adds more security especially to high value package or unsecured neighborhoods, it also gives you priority handling in the case if Fedex loses your package. Many of customers have taken advantage of this.

If you would like to opt-out, we’d be glad to credit you the $2.6. Just let us know please.
Your package will ship today 12/10/03, we will get it tomorrow 12/11/03.

Have a wonderful holiday!
PCSS

Rating 10/10 5/5
modified review posted Feb-10-2004

"i bought a asus a7v8x-dx
No problems and a fast shipment"

Rating 10/10 5/5
modified review posted Mar-18-2004

"I've been in computers since the early 1970's, to some extent or another, and extensively since 1980. I've dealt with many computing vendors in that time. Particularly recently, I've come to expect that "good service" is considered to be when you place your order, and receive it within a reasonable time. I've come to not expect much more than that. PCSupplySource has renewed my faith, and raised the bar. Here is my experience:

I wanted to buy a birthday present for my brother, and have it shipped directly to him, since we live on opposite coasts--I didn't want to double shipping charges by having to send it out from here after I received it.

I did some research online to find what I thought was a good price. PCSupplySource had among the very best in prices, after you included shipping costs. I then re-examined those lowest price vendors, and looked at their ratings, and found PCSupplySource to be the highest rated. So, I placed the order simply, as I said, hoping that it would arrive. I was pleasently surprised.

I had put a note on my order, in the "special instructions" section of the order page, saying that this was a gift, and if they could, just leave the invoice out. I doubted as to whether it would be read or not, based on some of my experiences with various vendors. To my surprise, when I got my voicemail this morning, I heard a personal message from PCSupplySource. In listening, I initially expected that it was some bad news, that it couldn't ship, they didn't like my credit card, etc. Instead, it was "Tom", just giving me an update to say that the item shipped, that they processed as a gift, leaving out cost information and that it would arrive at my brother's house either the following day, or possibly 2 business days later (I paid for no special shipping costs), and that they appreciated my business. Tom seemed to me to be genuinely appreciative of my business. This was all in addition to the standard email receipt, etc.

This is almost unheard of anymore--especially from the vendor who is offering the best price.

From this experience, I can recommend PCSupplySource, 100%. I simply could not be more happy than I have been with this experience. It has been several years since I was as pleased with a vendor as I have been with this transaction."

modified review posted Nov-28-2003

"seem good sa far! I hope to get some great service from them if what I have read is true."

Rating 8/10 4/5
modified review posted Mar-29-2004

"On pricewatch.com PC Supply source had something I wanted. When I clicked on the link the price was higher. I emailed them and got a quick email back and Tom said to copy the mail in the comment section and they would give me the lowerprice. He also said they would get their people to find out what was wrong and fix it."

Rating 10/10 5/5
modified review posted Dec-05-2003

"Online ordering was a snap. Website was easy to use and the secure order form was easy to fill out. Hardcopy printout of order is a plus. Prices were among the lowest I found on the web. Free, insured shipping was another reason I decided to buy from this seller."

Rating 10/10 5/5
modified review posted Nov-27-2003

"I'm from Spain, I had buyed another time and all perfect!!!Good prices and service. They are serious and excellents!!"

Rating 10/10 5/5
modified review posted Dec-18-2003

"fenomenal.

Un gran equipo, que aun con las dificultades del idioma han sabido conectar muy bien con el cliente, y ofrecer soluciones y respuestas a las preguntas realizadas.
ha sido un honor y un placer compartir mi primera experiencia a traves de internet en compras internacionales, con los profesionales de esta empresa.
con esta sensibilidad hacia el cliente les auguro muchos exitos.
felicidades y gracias.
"

Rating 10/10 5/5
modified review posted Mar-27-2004

"Very helpful sales staff.... Great service.... will definitely use them again...."

Rating 8/10 4/5
modified review posted Dec-25-2004

"Ordered Leadtek A400 / GeForce 6800GT 256mb video card. It was bad. Company quickly provided an RMA number and replaced with a working card. Very nice and very helpful.

Credit back for the cross-ship has taken WAY too long. Two weeks since they received the defective card and still no credit for the additional charge. They keep saying soon. Nice overall, but avoid their cross-shipping I guess."

modified review This review was modified by dhcruiser on January 11 2005 07:16:15 AM
 
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