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Full Rating Profile
  • PC Specialist
    • Address: n/a
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    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

86 Customer Reviews

Rating 10/10
modified review posted

"We ordered 3 computers and had them all within one week, the first computer to be made came in 3 days. Unbelievable service, they inform about every step of production. Fast customer service too. Nothing negative to report, the mini pcs we bought look amazing

thanks pcspecialist!

modified review This review was modified by e1mariachi on August 19 2014 11:47:05 AM

Rating 10/10
modified review posted

"This was my first purchase from pc specialist, and I was very impressed with the service, I was kept informed every step of the way, and when I phoned up the support num the man at the end could not have been more helpful, I would definatly use them again, and recommend them to my friends and family. "

Rating 10/10
modified review posted

"Excellent supplier. Wide range of options. My PC was built and delivered on time, and was exactly as ordered."

Rating 10/10
modified review posted

"First time i have used pc specialist
Found them very straight forward to deal with
and you get a nice computer at the end
Time is only the time it takes to build??
hope it runs for some time before having any problems
and i will be happy..

Rating 8/10
modified review posted

"Computer is well assembled, cable management could be just a bit better but everything looks solid.
I found just two things wich are making me crazy over this pc. Optical drive is very loud and the "shelve" is making me feel that i will have to replace it soon, and the second thing is bios configuration.

Overal i can advice them. They seems to be real specialist and support is absolutly perfect. 8,5/10

I'm very demanding customer because i know much about computers and overclocking. For most common users that Computer could be rated 11/10.

Rating 6/10
modified review posted

"Couple of issues:No side fan switch retaining screws, Graphics card fans initially not working, only noticed when the computer shut down (solved problem when I swapped over swapped over PCI cables).
Shipping was a disaster took 3 days for 'Yodel' to deliver not good for a next day service.

Rating 8/10
modified review posted

"Ordered 8 PC's in total. Communications during building couldn't be faulted, with pretty much daily updates on how the order is progressing from build to test to dispatch. The only real problem we had was with delivery, and that is purely down to the lack of a dispatch note so we can check what we receive against what was sent, and also required a bit of chasing up regarding additional items which weren't included in the first shipment. Quality of the machines is high, and also packaging was quite sturdy and well padded."

Rating 8/10
modified review posted

"1st time purchasing from PCS, they have a good website, the 'configurator' is very good.

It took them well over 2 weeks to let me know that the hd I ordered was not available and they couldn't get one so had to choose either a smaller or larger one, ok no big deal, would have been better to hear this perhaps within a week or so of order.

Received my pc well after 3 weeks, only 2 minor issues,

1) After starting up the machine, there was a very noticable rattling noise, even during idling, which I thought might have been a case fan slightly catching or something. It turned out to be a very slightly loosely fitted mobo, now let me state that it wasn't very loose, just slightly in need of a VERY gentle tighten up which I did very carefully, this fixed it completely and there is no more rattle whatsoever.

I did call them about this and they thought it might be a fan catching on a wire or something, which is what I initially thought. Ah well, having had a good look around inside the case I am very glad I have solved that issue. However, I have never had any issues such as this with any of the 'major' computer companies, a small but potentially problematic detail such as this should have been noticed by their "quality control".

2) The chassis fan sensor in the bios is inaccurate & very erratic. I called them about this and they said that this is common and is perfectly ok and how it would be far more serious if it were the cpu fan, which I agree with on the whole, but then I would check it out properly if I were running a so called "quality control" dept. I was told that the voltages in these simple fans vary a lot and this is how the sensor monitors it.

Maybe I'm worrying about nothing, but once again, when I have previously bought computers from Dell or other major vendors, everything was 100%, and if not, replaced faster than I could believe.

It's only 10 days since my purchase and having fixed the loud rattling as mentioned above, I am happy with my new pc and hope it will last.

Having called them 2 or 3 times by phone, I got the distinct impression that they were wanting to get off the phone as fast as possible, but maybe my issues were very small and unimportant.

I therefore rated as overall "Somewhat Satisfied", "good prices", "very slow delivery time", "not very likely to buy again from PCS", "customer service fair".

Rating 10/10
modified review posted

"Positive review

Great choice of parts offered for a good price.
Arrived in 11 working days, as was suggested to us by them as the time it would take.
Bullguard free trial easy to activate
Excellent monitor, good speakers and wireless mice/keyboard combo

Teething issues;
Computer occasionally crashes; possible connection to windows 7 updates.
No explaination as to what eSata wire does.
1 large fan on side does not work; although the other 3 do work extremly well although one isnt properly secured as the frount sections can be removed to expose direct possible contact to it e.g a child putting their finger on it and slice...


Rating 10/10
modified review posted

"I recently purchased a laptop from PC Specialist. As a first time buyer from a company I had only just come across via google search, I was sceptical. However I have found the service and product to be of a good standard. I would definetly recommend PC specialist to anyone purchasing a laptop whereby they like to add their own "personal touch" to the specification of their product.

Very Pleased.

Rating 10/10
modified review posted

"After months of searching for some resseler of clevo notebooks and through extesive forum reading and comparing of many different companies i found one which was even operating at uk, which was very convinient for im staying in ireland. and most of all this company, Pc specialist has very little negative feedback from customers which is usually a good indicator of how they are doing things and was the most important things for me. You just dont want to spend 2000 euros on a computer to find out it has some issues and struggle with unhelpful customer services. Well it payed off so far. Pc specialist have competetive prices, wide selection and my offered the exact model with specifications i was looking for. Ordering was easy enough and about two-three weeks later (soon enough but it was pain anyway) dhl delivered the computer, which is flawless. Everything working wonderful, preinstalled system was free of any bloatware and so far i cant really complain about anything. I havent been dealing with their customer services so far (except of short messaging during the ordering proces) so i cant really rate this yet, but all and all i can really recommend pc specialist for anyone living on the Islands and hope my experiences with them stays the same."

Rating 10/10
modified review posted

"Great service. Very happy with my purchase :)"

Rating 10/10
modified review posted

"Absolutely fantastic thank you! Arrived quickly, eacy to set up and all working brilliantly. Would highly recommend."

Rating 10/10
modified review posted

"From the time of placing my order to the delivery time I received good advice on my choice of build. After receiving my laptop I had a couple of minor issues which were solved very quickly, one was fixed by them remotely operating my laptop which was rather amusing, watching the mouse pointer flying round the screen clicking on various boxes whilst I sat back and watched. Now all is well and works very fast indead!
My finished laptop had the following spec:
Chassis & Display Optimus II: 17.3" Glossy Full HD LED Widescreen (1920x1080)
Processor (CPU) Intel® Core™i7 Dual Core Processor i7-2620M (2.70GHz) (Special Offer)
Graphics Card nVIDIA® GeForce® GT 540M - 1GB DDR3 Video RAM - DirectX® 11
2nd Graphics Card NONE
Memory - 1st Hard Disk 750GB WD SCORPIO BLACK WD7500BPKT, SATA 3 Gb/s, 16MB CACHE (7200 rpm)
1st Hard Disk Partitions 500GB, 250GB
2nd Hard Disk NONE
Memory Card Reader Internal 9 in 1 Card Reader (MMC/RSMMC/SD: Mini, XC & HC/MS: Pro & Duo)
Sound Card Creative Sound Blaster® X-Fi™ Surround 5.1 PRO
USB Options 2 x USB 3.0 PORTS + 2 x USB 2.0 PORTS AS STANDARD
Battery Optimus Series 6 Cell Lithium-ION Battery - 48.85WH
Power Lead & Adaptor 1 x UK Power Lead & 90W Adaptor (GT 540M) / 120W Adaptor (GT 555M)
Operating System Genuine Windows 7 Professional 64 Bit - inc DVD & Licence
Office Software Microsoft® Office Home & Student 2010 (1 License Product Key Card)
Stands & Port Replicators NONE
Monitor NONE
Keyboard & Mouse NONE
Speakers NONE
Webcam Logitech® Portable Webcam C905 Carl Zeiss Optics, Autofocus
Headsets (VOIP) NONE
Surge Protection NONE
Printer NONE
External Hard Drive NONE
Warranty 3 Year Gold Warranty (2 Year Collect & Return, 2 Year Parts, 3 Year Labour)

Rating 4/10
modified review posted

"Very quite drive.
But problem is that it crashed my outlook contact and email programme in particulars of fonts!
All Japanese fonts gone funny and cannot read at all. It is the biggest problem I am facing,
My IT support told me nothing I can do about it. Is that right?
Anyway I am not happy currently as I do not know how to deal with this problem.

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