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Stores > PC Specialist

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Full Rating Profile
  • PC Specialist

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    Payment options

    • option not available Visa / Mastercard
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    • option not available Money Order
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    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
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    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.69/10 7.69/10
    Chance of future purchase: Rating 8.75/10 8.75/10
    Shipping & packaging: Rating 8.37/10 8.37/10
    Customer service: Rating 8.23/10 8.23/10
    Return/Replacement policy: Rating 7.63/10 7.63/10

243 Customer Reviews

Rating 10/10

"very satisfied & would highly recommend"

Rating 10/10

"Ordered a new PC from PC Specialist... it took a little while to get built and they had to swap out some components for a different one, but they rang me and explained the changes and the reasons for them. Once it was built it arrived very quickly and has worked great ever since :)"

Rating 6/10


I ordered a laptop on the 3 day service. Delivery took a week so wasn't happy with that. They did refund my £60.00 for the service which didn't happen. They did keep me informed of delivery which is good. One thing they didn't do was disable the onboard graphics which was conflicting with the screencard. Bit of an error there also but easily remedied. Just lucky I know a thing or two about computers as someone else might have gone bonkers over the issue.

This review was modified by Helispares on November 23 2015 09:35:51 AM

Rating 10/10

"Five laptops ordered all built and dispatched in five working days. Not too bad, it's a shame you have to return laptops to base for repair (normally taking 1-2 weeks) when faulty otherwise we'd probably replace all the machines at the office."

This review was modified by nonamex1 on November 23 2015 01:00:47 AM

Rating 10/10

"i am thoroughly happy with my order and the order procedure. everything arrived as expected and the product i received is great quality.

i would definitely recommend pcspecialist to anyone who requires a pc of any kind. great service.

Rating 10/10

"Great service, answered our questions and provided fair and cost conscious advice."

Rating 10/10

"Very satisfied I loved using pc specialist they great to sort everything out and what I needed for my pc need. They were fast in the build "

This review was modified by Punkchef41 on November 21 2015 04:25:00 AM

Rating 10/10

"This was 3rd order from PC specialist. Great price for all included. Good customer service keeping us updated at each stage of the building to delivery of the PC. Will order again."

Rating 10/10

"Very satisfactory service. A great PC delivered quickly and I was able to make changes to my order mid build. "

Rating 8/10

"Overall I am pleased. Defining my machine on the website was easy with lots of choice. Ordering was easy with some assistance on ensuring compatibility of components. Delivery was well organised and the machine (so far) is great. A couple of issues:
1. Delivery took longer than quoted (10 days - quoted 4-6 at ordering)
2. It was delivered with a dead CD drive. Fortunately I was able to open it up and attach the power cable to fix it. I think it unlikely that it was unplugged in transit, so a QC problem I think.
3. The mouse ordered does not work with the machine ordered. (No Bluetooth) so I have had to order a blue-tooth dongle to make it work. I think the compatibility checker ought to have highlighted that.

This review was modified by Alecx on November 20 2015 04:45:05 AM

Rating 10/10

"I was very impressed with service. The customisation of your own product was easy and intuitively designed, communication was excellent throughout, and I am delighted with the delivery and the final product. "

This review was modified by BenLC on November 19 2015 11:03:40 PM

Rating 10/10

"PC Specialist were really good at keeping me updated with my order and I have received my custom build PC exactly on time, no problems with any of the hardware or such, I was always updated if my PC was tested or up for dispatch and had confirmation SMS's to tell me when my order will arrive.
Overall they did a great job.

This review was modified by Catalin12 on November 19 2015 03:16:33 AM

Rating 10/10

"Good range of laptop sizes, designs and internal options at a very competitive price. The two laptops I've bought from PC specialist have been great.

The laptops themselves are sturdy, and have a good build quality. A nice touch is the lack of branding on the computer which aids the sleek designs.

Standard delivery from DPD was perfect, no faults at all.

Rating 10/10

"excellent service, amazing products and rapid build time and delivery"

This review was modified by lewisakii on November 18 2015 12:14:52 PM

Rating 4/10

"Eventually happy with the product when it arrived, but overall processing / build time was too lengthy especially when PC Specialist where waiting on parts to complete the order. Would use again but would perhaps be cautious about this when placing any future orders"

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