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"Purchased a Logitech remote for half the price you would buy from anywhere else! Free, fast shipping! Could nopt ask for a smoother transaction. Way to go P.C. Richard & son!"
"I ordered an air conditioner online for local delivery and installation in Brooklyn at the lowest price I could find. I received very helpful and courteous phone customer service throughout order process. The delivery and install were on time, quick and professional. Overall an excellent experience."
"PC Richard is a very honest family owned company. I have been purchasing things from them since they opened their first store on Kings Hwy, Bklyn, NY many years ago and have never been disappointed. Even the sales people will try to match or beat competitors prices if you can show them either from an ad or online. Their return policy is only 14 days on most items but they do not make you feel like you have done anything wrong like J&R Returns Dept. does. Their shipping is next to none (excellent)"
"First time to order from this store. Very good price on a Onkyo receiver. Took two days to ship order. Received updated emails. Arrived in two days after shipping. Much faster than I had thought. I ask for an invoice via email and I received a reply in less than an hour. I would buy from them again."
This review was modified by mjordan111055 on February 17 2011 11:01:47 AM
"I purchased a 40" Sony TV in Sept '08 and bought the extended service protection plan, which I never do because of the run around you get when you file a claim. Well on March 17 2011 the sound went out so I called PC Richards. The next day they had a serviceman call and arrived at the time he stated. The set was taken back to the repair shop which didn't surprise me. What did surprise me was an email two days later saying that a tech was looking at the set. Four more emails followed telling me every move they made. The repair was made in four business days from the time I called. I'm can't get over the communication. Outstanding!"
"Dear Mr Gary Richards CEO I'm Taking this opportunity to let you know how satified I am with the services I have received at the Riverhead store #14. On 7/24/2011 I was helped enormously by your employee Mr Glenn Hopkins on purchasing 2 flat screen tv's. He was very knowledgible,helpful and courteous and it was a pleasure to deal with him. He is a great asset to your company
The installers who set up our tv's-PAUL & DAVE were fantastic also. Courteous and knowledgable also. It was a pleasure also to deal with them. I will continue to do business with this store and Glenn.
All in all it was a most pleasurable experience. Please acknowledge these dedicated employees. Sincerely, Mrs Mary Ann Tramontozzi."
"We bought range, refrigerator & microwave and paid in full on March 22, 2008 from Elmont, NY store. When I called for delivery on May 15, 2008, Craig Steinberg, man who sold the items, said that he didn't have the refrigerator. I was shocked. He said he had something else but it is COD $500 or so. When I protested his unethical behavior, he started screaming at me. When I asked to speak to the manager, he said he was the manager. Complete lie. It finally got resolved when my husband showed up at the store. Also delivery is NOT guaranteed. Now I am just stucked. I will never, ever buy another item at PC Richard & Son, particularly at Elmont, NY store. "
"Yesterday, June 1, 2011 I purchased a 10000 btu Generations by PCRichards air conditioner with extended warranty from their store in Bayside, NY. The salesman told me I could return the unit to the store if it didn't fit the window. We tried to put the unit in the aluminum storm and screen window and found that it could only be installed through extensive carpentry work to the window. I repacked the unit and took it back to the store where they told me they wouldn't give me a refund or store credit because the item was non-refundable. I signed the ticket thinking it was for my credit card, but below it in small print was the non-return non-refundable clause. I consider this fraud. RICHARD IS NOT RELIABLE....It's the Company You Can't Trust."
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posted May-24-2008 
posted Dec-27-2008 
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![Share](javascript:share_rating({"review_body":"I ordered an air conditioner online for local delivery and installation in Brooklyn at the lowest price I could find. I received very helpful and courteous phone customer service throughout order process. The delivery and install were on time, quick and professional. Overall an excellent experience.","link":"http:\/\/www.resellerratings.com\/store\/PC_Richard_Son\/comment\/382554#comment382554","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PC_Richard_Son.jpg","store_name":"PC Richard & Son","username":"exemd","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great price. Received Logitech Harmony 550 remote in excellent condition. ","link":"http:\/\/www.resellerratings.com\/store\/PC_Richard_Son\/comment\/429942#comment429942","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PC_Richard_Son.jpg","store_name":"PC Richard & Son","username":"vulcan125","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered an xbox game on sale. Great price. Superfast shipping. Ordered on Thanksgiving. Arrived Monday.","link":"http:\/\/www.resellerratings.com\/store\/PC_Richard_Son\/comment\/658062#comment658062","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PC_Richard_Son.jpg","store_name":"PC Richard & Son","username":"Anthony Rogers","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"PC Richard is a very honest family owned company. I have been purchasing things from them since they opened their first store on Kings Hwy, Bklyn, NY many years ago and have never been disappointed. Even the sales people will try to match or beat competitors prices if you can show them either from an ad or online. Their return policy is only 14 days on most items but they do not make you feel like you have done anything wrong like J&R Returns Dept. does. Their shipping is next to none (excellent)","link":"http:\/\/www.resellerratings.com\/store\/PC_Richard_Son\/comment\/670208#comment670208","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PC_Richard_Son.jpg","store_name":"PC Richard & Son","username":"911boss","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"First time to order from this store. Very good price on a Onkyo receiver. Took two days to ship order. Received updated emails. Arrived in two days after shipping. Much faster than I had thought. I ask for an invoice via email and I received a reply in less than an hour. I would buy from them again.","link":"http:\/\/www.resellerratings.com\/store\/PC_Richard_Son\/comment\/706664#comment706664","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PC_Richard_Son.jpg","store_name":"PC Richard & Son","username":"mjordan111055","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I purchased a 40\u0022 Sony TV in Sept \u002708 and bought the extended service protection plan, which I never do because of the run around you get when you file a claim. Well on March 17 2011 the sound went out so I called PC Richards. The next day they had a serviceman call and arrived at the time he stated. The set was taken back to the repair shop which didn\u0027t surprise me. What did surprise me was an email two days later saying that a tech was looking at the set. Four more emails followed telling me every move they made. The repair was made in four business days from the time I called. I\u0027m can\u0027t get over the communication. Outstanding!","link":"http:\/\/www.resellerratings.com\/store\/PC_Richard_Son\/comment\/725750#comment725750","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PC_Richard_Son.jpg","store_name":"PC Richard & Son","username":"jsm1313","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Dear Mr Gary Richards CEO<br>I\u0027m Taking this opportunity to let you know how satified I am with the services I have received at the Riverhead store #14.<br>On 7\/24\/2011 I was helped enormously by your employee Mr Glenn Hopkins on purchasing 2 flat screen tv\u0027s.<br>He was very knowledgible,helpful and courteous and it was a pleasure to deal with him. He is a great asset to your company<br><br>The installers who set up our tv\u0027s-PAUL & DAVE were fantastic <br>also. Courteous and knowledgable also. It was a pleasure also to deal with them. I will continue to do business with this store and Glenn.<br><br>All in all it was a most pleasurable experience. Please acknowledge these dedicated employees.<br>Sincerely, Mrs Mary Ann Tramontozzi.","link":"http:\/\/www.resellerratings.com\/store\/PC_Richard_Son\/comment\/824114#comment824114","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PC_Richard_Son.jpg","store_name":"PC Richard & Son","username":"scotland123","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"We bought range, refrigerator & microwave and paid in full on March 22, 2008 from Elmont, NY store. When I called for delivery on May 15, 2008, Craig Steinberg, man who sold the items, said that he didn\u0027t have the refrigerator. I was shocked. He said he had something else but it is COD $500 or so. When I protested his unethical behavior, he started screaming at me. When I asked to speak to the manager, he said he was the manager. Complete lie. It finally got resolved when my husband showed up at the store. Also delivery is NOT guaranteed. Now I am just stucked. I will never, ever buy another item at PC Richard & Son, particularly at Elmont, NY store. ","link":"http:\/\/www.resellerratings.com\/store\/PC_Richard_Son\/comment\/380725#comment380725","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PC_Richard_Son.jpg","store_name":"PC Richard & Son","username":"boolovesrayray","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Yesterday, June 1, 2011 I purchased a 10000 btu Generations by PCRichards air conditioner with extended warranty from their store in Bayside, NY. The salesman told me I could return the unit to the store if it didn\u0027t fit the window. We tried to put the unit in the aluminum storm and screen window and found that it could only be installed through extensive carpentry work to the window. I repacked the unit and took it back to the store where they told me they wouldn\u0027t give me a refund or store credit because the item was non-refundable. I signed the ticket thinking it was for my credit card, but below it in small print was the non-return non-refundable clause. I consider this fraud. RICHARD IS NOT RELIABLE....It\u0027s the Company You Can\u0027t Trust.","link":"http:\/\/www.resellerratings.com\/store\/PC_Richard_Son\/comment\/775005#comment775005","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PC_Richard_Son.jpg","store_name":"PC Richard & Son","username":"Walter_Kowsh","rating":"1"}, "single");){kind=link}
"Purchased a Logitech remote for half the price you would buy from anywhere else! Free, fast shipping! Could nopt ask for a smoother transaction. Way to go P.C. Richard & son!"