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"Bought opened box Half-Life 2. The site explained how you can get the cd-key renewed thru vugames.com. However, it didn't say it requires $10 to renew an used game. End up paying $35 for a used game and 6 weeks of waiting time for vugames to process the new key. Buy BEWARE! DONT TRUST THIS SITE!"
"Ordered some stuff on an impulse buy, mainly to see how they are. Got a great deal, shipping was spot on, and the price was right. I will look at this business more often."
"Good place for hard to find stuff. They are very much the liquidator, with some items having heavy wear. One discount case was in such bad shape I threw it away (too expensive to return).
Note that if you can show that the vendor is in error by printing e-mail, descriptions, etc., you can get the CC company to back you on getting the restocking fee and shipping back."
This review was modified by rjb0615 on January 09 2004 10:39:00 AM
"As an Educational Computer Consultant and Hardware Tech I get to buy lots of things online with other people's money. One of the places I regularly visit is PC Liquidator. They have some kinks, but do offer bargains, especially if you subscribe to their mailing list and have access to their special sales.
This order is typical of around 100 or so since 1999. I keep coming back so they can't be all that bad. Prices can be quite low, especially for bulk items such as mice & pads, cables, low tech speakers, etc.. The regular sales on refurb printers and network gear keep my attention.
Shipping can be high, so you have to be careful, but to their credit the shipping costs are recalculated with each item added to the shopping cart. That allows you to find the "sweet spot" before that one more item bumps the charges up a notch or two.
An odd thing has happened several times. A small item or two have been missing from the orders. I email and they send it right away at their own expense, and that's fine. I'd prefer to have someone pack more carefully, though.
Last gripe - They use mixed popcorn packing that has obviously made a few trips. I believe in recycling, that's fine. But, many items are not plastic wrapped, so the little popcorns get into every crack. You can get a bargain used printer for 10 bucks, but you may spend an hour picking all the little, clinging foam buggers out of it!"
"Stay away from these people. My order was wrong and they acted like it wasn't their fault! They would not make it right...so I had to call my credit card company to have the charge contested. Ongoing..."
This review was modified by Lark on October 30 2002 02:21:39 PM
"I bought a USB mouse, audio cables, and wrist pads. They shipped it very quickly. On a previous order, I bought a laptop network card. It was shipped with a broken dongle, so they sent a replacement for free. I would buy again if the price is right."
"This place is great. I ordered 3 hardware modems and some CD audio cables on 6/21/02. Order arrived as expected but was short one modem. I called customer support and spoke with a real person within two minutes or less. Explained the problem and gave the rep the order number. 20 seconds later the rep apologized for the mistake and said the modem would be sent right out. One hour later I received shipping confirmation by email with UPS tracking code. I have ordered several items in the past. All items were as advertised, well packed and was shipped fast! This company does not burn you up on shipping charges! I would recommend this company to anyone. I will defiantly order again!"
"Item I received was not as described on web site. Ordered an item described as "Seagate Ultra Wide SCSI 9.1GB Hard Drive", but received a 9GB hard drive with an SCA connector. Ultra wide SCSI drives have 68-pin connectors, so I can't use this drive on my system. PC Liquidator will not take responsibility for this and expects me to pay return shipping plus a 20% restocking fee If you decide to order from them, keep in mind that you have no recourse if they get your order wrong or an item is mislabeled. "
"I have mixed feelings about this company. The good is, they have alot of older computer parts that others dont'. However, the bad is their quality customer service.
I purchased an older model Abit motherboard on October for my friend's birthday. My friend told me he didn't receive it 2 weeks after I made the order online. I then e-mailed them but go no response. So I called them and found out that they put my order on hold because they have found a problem with my billing address, which I am sure I gave them all the correct information. What piss me off is, why didn't they noftify me as soon as they found out they cannot charge my credit card. Why I have to be the one called first and discover the problem. I mean, if I didn't call, my order will then be placed on hold forever? Anyway, I called them, get the billing address thing sorted out. I was expecting my friend to receive the motherboard in a week because he was going to move out of that address after 2 weeks. He lives in another town 2 hours away from me. Because of this delay I pretty much sure he won't be getting it before he move out. Therefore right after I give them the billing address again, I told them to update the shipping address immediately so that it will be shipped to me instead of my friend. The guy promised me they will update the shipping address. Another week has passed and neither I or my friend have received the package. I checked my order status again on their website and found out that the motherboard has been shipped out, AND it was on its first day of shipping via UPS to the OLD ADDRESS. That drove me nuts. Since I know there is a service from UPS for you to change the shipping destination for your package online immediately. I called PCliquator again. The same guy picked up the phone. I told him the situation and asked him to use that change of address service from UPS website. But he kept telling me that it couldn't be done. Obviously it was not true and he was just too lazy and did not want to go thru that much "trouble" to do it for me. Thus, I and my friend both have to call the 2 UPS local offices in his town and my town to get those UPS people to forward our package. Fortunately, those UPS staffs weren't as irresponsible as that PCliquator guy and helped us forwarded the package smoothly. You may say "since we can sorted this out ourselves, what do we still have to complain about?" The points are: 1) They put my order on hold and did not contact me. 2) They could change the delievery address easily with a few mouse click and save some shipping time and they refuse to do so.
I would only recommend this company to other people IF they have the item (usually older model) you want and you can't find it anywhere else. Then go for it and make sure they are able to charge your credit-card and you going to be stay in that shipping address until you receive the item. Otherwise I won't recomment it to anyone. If you can find the item you want somewhere else, don't take the risk."
This review was modified by misbehave on November 08 2002 05:32:04 PM
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![Share](javascript:share_rating({"review_body":"Ordered some stuff on an impulse buy, mainly to see how they are. Got a great deal, shipping was spot on, and the price was right. I will look at this business more often.","link":"http:\/\/www.resellerratings.com\/store\/PC_Liquidator\/comment\/68679#comment68679","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PC_Liquidator.jpg","store_name":"PC Liquidator","username":"RedViffer","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Good place for hard to find stuff. They are very much the liquidator, with some items having heavy wear. One discount case was in such bad shape I threw it away (too expensive to return).<br><br>Note that if you can show that the vendor is in error by printing e-mail, descriptions, etc., you can get the CC company to back you on getting the restocking fee and shipping back.","link":"http:\/\/www.resellerratings.com\/store\/PC_Liquidator\/comment\/74736#comment74736","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PC_Liquidator.jpg","store_name":"PC Liquidator","username":"rjb0615","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"As an Educational Computer Consultant and Hardware Tech I get to buy lots of things online with other people\u0027s money. One of the places I regularly visit is PC Liquidator. They have some kinks, but do offer bargains, especially if you subscribe to their mailing list and have access to their special sales.<br><br>This order is typical of around 100 or so since 1999. I keep coming back so they can\u0027t be all that bad. Prices can be quite low, especially for bulk items such as mice & pads, cables, low tech speakers, etc.. The regular sales on refurb printers and network gear keep my attention.<br><br>Shipping can be high, so you have to be careful, but to their credit the shipping costs are recalculated with each item added to the shopping cart. That allows you to find the \u0022sweet spot\u0022 before that one more item bumps the charges up a notch or two.<br><br>An odd thing has happened several times. A small item or two have been missing from the orders. I email and they send it right away at their own expense, and that\u0027s fine. I\u0027d prefer to have someone pack more carefully, though.<br><br>Last gripe - They use mixed popcorn packing that has obviously made a few trips. I believe in recycling, that\u0027s fine. But, many items are not plastic wrapped, so the little popcorns get into every crack. You can get a bargain used printer for 10 bucks, but you may spend an hour picking all the little, clinging foam buggers out of it!","link":"http:\/\/www.resellerratings.com\/store\/PC_Liquidator\/comment\/122199#comment122199","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PC_Liquidator.jpg","store_name":"PC Liquidator","username":"busybill","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Stay away from these people. My order was wrong and they acted like it wasn\u0027t their fault! They would not make it right...so I had to call my credit card company to have the charge contested. Ongoing...","link":"http:\/\/www.resellerratings.com\/store\/PC_Liquidator\/comment\/54951#comment54951","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PC_Liquidator.jpg","store_name":"PC Liquidator","username":"Lark","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I bought a USB mouse, audio cables, and wrist pads. They shipped it very quickly. On a previous order, I bought a laptop network card. It was shipped with a broken dongle, so they sent a replacement for free. I would buy again if the price is right.","link":"http:\/\/www.resellerratings.com\/store\/PC_Liquidator\/comment\/49926#comment49926","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PC_Liquidator.jpg","store_name":"PC Liquidator","username":"dnguyen801","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This place is great. I ordered 3 hardware modems and some CD audio cables on 6\/21\/02. Order arrived as expected but was short one modem. I called customer support and spoke with a real person within two minutes or less. Explained the problem and gave the rep the order number. 20 seconds later the rep apologized for the mistake and said the modem would be sent right out. One hour later I received shipping confirmation by email with UPS tracking code. I have ordered several items in the past. All items were as advertised, well packed and was shipped fast! This company does not burn you up on shipping charges! I would recommend this company to anyone. I will defiantly order again!","link":"http:\/\/www.resellerratings.com\/store\/PC_Liquidator\/comment\/46764#comment46764","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PC_Liquidator.jpg","store_name":"PC Liquidator","username":"NoLegs01","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Item I received was not as described on web site.<br>Ordered an item described as \u0022Seagate Ultra Wide<br>SCSI 9.1GB Hard Drive\u0022, but received a 9GB hard<br>drive with an SCA connector. Ultra wide SCSI<br>drives have 68-pin connectors, so I can\u0027t use<br>this drive on my system. PC Liquidator will not<br>take responsibility for this and expects me to<br>pay return shipping plus a 20% restocking fee<br>If you decide to order from them, keep in mind<br>that you have no recourse if they get your order<br>wrong or an item is mislabeled.<br>","link":"http:\/\/www.resellerratings.com\/store\/PC_Liquidator\/comment\/80952#comment80952","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PC_Liquidator.jpg","store_name":"PC Liquidator","username":"quine666","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have mixed feelings about this company. The good is, they have alot of older computer parts that others dont\u0027. However, the bad is their quality customer service.<br><br>I purchased an older model Abit motherboard on October for my friend\u0027s birthday. My friend told me he didn\u0027t receive it 2 weeks after I made the order online.<br>I then e-mailed them but go no response. So I called them and found out that they put my order on hold because they have found a problem with my billing address, which I am sure I gave them all the correct information. What piss me off is, why didn\u0027t they noftify me as soon as they found out they cannot charge my credit card. Why I have to be the one called first and discover the problem. I mean, if I didn\u0027t call, my order will then be placed on hold forever?<br>Anyway, I called them, get the billing address thing sorted out. <br>I was expecting my friend to receive the motherboard in a week because he was going to move out of that address after 2 weeks. He lives in another town 2 hours away from me. Because of this delay I pretty much sure he won\u0027t be getting it before he move out. Therefore right after I give them the billing address again, I told them to update the shipping address immediately so that it will be shipped to me instead of my friend. The guy promised me they will update the shipping address.<br>Another week has passed and neither I or my friend have received the package. I checked my order status again on their website and found out that the motherboard has been shipped out, AND it was on its first day of shipping via UPS to the OLD ADDRESS. That drove me nuts.<br>Since I know there is a service from UPS for you to change the shipping destination for your package online immediately. I called PCliquator again. The same guy picked up the phone. I told him the situation and asked him to use that change of address service from UPS website. But he kept telling me that it couldn\u0027t be done. Obviously it was not true and he was just too lazy and did not want to go thru that much \u0022trouble\u0022 to do it for me.<br>Thus, I and my friend both have to call the 2 UPS local offices in his town and my town to get those UPS people to forward our package. Fortunately, those UPS staffs weren\u0027t as irresponsible as that PCliquator guy and helped us forwarded the package smoothly.<br>You may say \u0022since we can sorted this out ourselves, what do we still have to complain about?\u0022<br>The points are:<br>1) They put my order on hold and did not contact me.<br>2) They could change the delievery address easily with a few mouse click and save some shipping time and they refuse to do so.<br><br>I would only recommend this company to other people IF they have the item (usually older model) you want and you can\u0027t find it anywhere else. Then go for it and make sure they are able to charge your credit-card and you going to be stay in that shipping address until you receive the item.<br>Otherwise I won\u0027t recomment it to anyone.<br>If you can find the item you want somewhere else, don\u0027t take the risk.","link":"http:\/\/www.resellerratings.com\/store\/PC_Liquidator\/comment\/55637#comment55637","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PC_Liquidator.jpg","store_name":"PC Liquidator","username":"misbehave","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"ordered few accesories. Price were good even with the high shipping charge. Received items in 10 days.","link":"http:\/\/www.resellerratings.com\/store\/PC_Liquidator\/comment\/57912#comment57912","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PC_Liquidator.jpg","store_name":"PC Liquidator","username":"kupi77","rating":"5"}, "single");){kind=link}
"Bought opened box Half-Life 2. The site explained how you can get the cd-key renewed thru vugames.com. However, it didn't say it requires $10 to renew an used game. End up paying $35 for a used game and 6 weeks of waiting time for vugames to process the new key. Buy BEWARE! DONT TRUST THIS SITE!"