5/5

posted Jun-09-2008

"PC Club built a system to my specs at a price that couldn't be beat saving me about $350 over a "name" PC with similar specs but lesser hardware (no one was selling a box with an E8400 or a hard drive with a 32MB buffer). The monitor rebate came back in two weeks - the fastest rebate I've EVER received. At the time, the Phoenix store was moving to a new location and making some personnel changes and yet communication was good with only one minor exception. Good company, good prices, good people!"

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1/5

posted Jun-07-2008

" I purchased a custom Empower MX series computer for $1500 about 2 years ago.
After I brought it home I discovered that the computer had a different Operating System than the one that I had selected in the store and most of drivers had been installed incorrectly.
Since then I have needed to have my memory replaced (which took nearly a month for some reason) and the hard drive replaced twice. Each time I found the service slow and, for the most part, unfriendly.
Now, about 2 months after the warranty has run out, the DVD drive is making strange noises and working only sporadically.
I emailed the company about the reoccurring problems and received only an automated email back thanking me for my input.
I am very disappointed with both their products and customer service and I will definitely never do business with this company again. "

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1/5

posted Feb-26-2008

"PCCLUB PROMOTES SALE OF THEIR ITEMS WITH MANUFACTURER'S REBATES. I'VE BEEN WAITING 3 MONTHS FOR MY $20 REBATE FOR A HARD DRIVE DISK ENCLOSURE I PURCHASED FROM PC CLUB. I'VE CONTACTED THE MANUFACTURER, POWMAX, MANY TIMES, AND GOT NO RESPONSE. ACCORDING TO THE FEDERAL TRADE COMMISSION, RETAILERS ARE RESPONSIBLE FOR REBATES IF THE MANUFACTURER DOES NOT HONOR THEM. REPORT THIS FRAUDULENT COMPANY TO THE BETTER BUSINESS BUREAU, FEDERAL TRADE COMMISSION, POSTMASTER GENERAL, AND THE CALIFORNIA STATE ATTORNEY GENERAL!"

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5/5

posted Feb-19-2008

"Great seller. Picked it up in store. The staff was very friendly and communication was great. Got a refurb board that listed only as bare board, but came with all the accessories. Board is working great."

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5/5

posted Dec-06-2007

"A++++ Made Purchase and Everything went smooth and item arrived by the time more than i expected. And When i have a question to compare a items and have questions for items the customer service is super they referral me right item. Im glad with it."

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5/5

posted Dec-05-2007

"I must say that although I was initially very disappointed with PCCLUB and SWORE that I would never do business with them again... I really would like to rescind from those comments.

I too, am dealing with the GEForce7900 Card and also the 8600 GT card. Actually ordered both of them and they both got cancelled!

I was completely irate until I called customer support and they explained to me that it was due to an error in the system, and that they were really sorry, and that they would be willing to rectify the situation as soon as possible.

I was then given not 1, but TWO 10 dollar coupon codes which I then used at the store to get some free items. Furthermore, the thing I really like about PCClub is that I didn't have to pay shipping. I simply went to the store and picked up my order.

Thank You PCClub for apologizing and fixing the mistake. Only 1 thing. I wish you would have let me know a little earlier as you did hold my money for more than 2 days before cancelling! "

This review was modified by cruisingcali725 on December 06 2007 12:00:23 AM

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1/5

posted Nov-26-2007

"This place has horrible business polices... they over sell, and then send you an email saying your order is canceled and they never took your money.. the problem? They DID take my money, and I have nothing in return for it except a canceled order email full of lies!"

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5/5

posted Nov-09-2007

"What a great group of people at my local PC Club store. Brandy helped me build a desktop PC that is double the speed of my high-end notebook. I did research before buying, and their prices are the lowest I found for a complete system. When I took the computer home, I had a few problems that were caused by me, and the PC Club staff were all very polite and easy to work with as I figured out my own problem. I've always ordered my computers on-line, but now I have a local store that I can trust, and that's a good feeling.
"

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1/5

posted Mar-19-2007

"Purchased a power supply from the local PC Club store based on the receomendation from the salesperson that it was very quiet. Returned it the next day because it was nowhere near as quiet as claimed. The store would not take the return without charging a 15% restocking fee. Webstite offers 7 day returns with no fee...but the store charges a fee! Unacceptable."

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5/5

posted Jan-18-2007

"Dave Landayan provides us with an awesome support. He communicates with us consistently regarding status of our oders and helps us in resolving issues when they arise. We are very impressed with the level of service we receive from him. "

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