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"- On July 23 2006, I ordered a Panasonic TH50P500U (a PC compatible model) from PriceMad for $3,148. - A few days after PriceMad shipped me a totally different unit (TH50P60U a non-PC Compatible model for which I had no use) for $3,248. - After several unsuccessful telephone calls, then as many unanswered e-mails, on October 12, I decided to file a complain with my credit card. - On November 29, I sent a certified letter to PriceMad to suggest a settlement for our dispute. - On February 1st 2007, PriceMad finally indicated that it was willing to settle the matter along the lines suggested on my November 29 letter mentioned above: We agreed that I would keep the wrong television set at a reduced price of $1,910, the cheapest discounted price advertised on the web that day. - Instead of refunding me $3,248 (the amount originally billed) and charging me $1,910 (the amount agreed upon), or simply refunding me the difference ($1,338), PriceMad charged me $1,910 on top of the $3,248 already paid for a total $5,158. - My credit card was unsuccessful in attempting to retrieve the overcharged of $3,248. - A formal complain has been filed with the New York Attorney General, the Better Business Bureau and several other consumer agencies. Other civil and penal actions are underway. - I since resold the TV to a neighbor at a small lost for $1,800 and ordered the model I wanted from "ShopDigitalOnline" which sent me the model I wanted at the price they advertised.
Should I add that I would advise you to stay away from PriceMad and its team of professional crooks?"
"Placed the order ($3000 plasma TV) and called to confirm that it was in stock. Was told that it was. Called again a week later only to be told that it was backordered for 2 weeks. Only up side is that they did NOT charge my credit card. [edit] To be fair, the TV is backordered EVERYWHERE. The issue I have was the way the situation was handled."
This review was modified by rhb66 on October 10 2005 08:25:49 AM
"Despite the lure of a great deal PC video on line falls short in every area. I purchased a TV from them almost three weeks ago, and still do not have a TV. or a valid tracking number. Their customer service has do nothing but give me and my wife the run around. i have spent over five hours on hold with them, and have recieved nothing but the run around. They have threaten a 10% restocking fee if I cancel. BUYER BEWARE!!!!"
"Was hung up on Odered product with 3 day shipping still have not recieved any notice or product. So far a very bad experience and getting worse. Seems that if you do not ordere the extras that they try to push on you by having you "confirm your order" then they just ignore you. Will not ever order from this company, no matter which name they use, again."
"*** this company operates under various identities and is a bait and switch NY ripoff store with a bunch of rude, uneducated aggressive steetpunks trying to seel hardware. You will see them come up often as the lowest seller but be sure that even if they tell you it is in stock, it really is not. Also, they up their ratings on here, just like PRICEMAD.COM by having their employees or relatives write these one liner excellent reviews with the same poor spelling over-and-over. Note that most of the reviewers have only done one lifetime review. Odd eh??? Too bad resellerratings.com has no systemic intelligence to intercept these scams***
YOU HAVE BEEN WARNED Too much has happened with them on various occasions to even begin writing it up... ranging from strange phonecalls at home asking how I dared to rate them negatively to aggressive upselling aftyer bait 'n switching. Bad bad people. "
This review was modified by yellowstuff on October 19 2005 06:31:39 PM
"If you read this WATCH OUT! These guys are professional scammers! I did a terrible mistake to go to their shop on 417 5th avenue in New York.
I REALLY WANT TO WARN YOU ALL FOR THESE GUYS!!
I was going to buy a Canon 10D digital camera and looked around on internet for one. I find a place on internet that is called pcvideoonline.com. I looked at their website and I saw that they had the camera in stock, it was the only one I found in New York who had it in stock at the time. I e-mailed them to confirm that they had a Canon 10D in stock, and those lenses i wanted. I got an answer that they had the camera in stock, and that I should contact Ulf at the store when I arrived. I bought an airticket from Sweden to New York to buy the camera and the lenses.
When I came to the store I asked for Ulf. Ulf said that he was from Umeå in Sweden (today I don't think he was from Sweden, I think he said that to make me feel better and safer), and said that they had "the best price in the New York". I told Ulf that I was going to spend about 4500$ on camera and lenses. He show me the camera and the rest, then he asked for my creditcard. He didn't inform me anything else before he charged my creditcard, and then he charged me 5861$!! for a Camera with two lenses! 500$ was for a world wide warranty that I didn't want, but they charged me anyway. I showed them the printout from internet with their prices, but they said that it was not their homesite. After a lot of trouble they did credit 500$ for the lens I didnt get. what could I do, I did see the camera and stuff on the counter. After Ulf had charged my creditcard he took the camera away and told me that it was not my camera, my camera should come next day! So there I was, charged for more than 5000 $ and had no camera! The day after I got the camera and one lens. Then after much more trouble I got some memory card and some other stuff you can see on the link.
They charge me 1460$ too much and they didn't refund the money when i noticed it and remind them aboute it. I have send over 5 e-mail to them without answer.
THESE ARE ALL THE SAME COMPANY : Comp Direct, Plasma Kings, Pcvideoonline, Barnett's Computer Warehouse.
Probably there are more names. "
This review was modified by Magic.man on November 25 2003 12:29:50 PM
These guys are completely rude and their order tracking is horrific. I ordered a camera from them with overnight shipping and specific billing instructions. The first problem is that they make you call no matter what you order, so even when you order something it's not really ordered yet. Ok, so I call and confirm my little $600.00 order and also confirm with the sales rep that the billing notice is there and will be handled. The guy says no prob, thanks (after trying to sell me a load of crap I didnt need). Three days pass and no camera so when I call the guy says there's no billing instructions (WTF??) and they havent shipped it yet. Thanks to this company's very unprofessional practices, I have NO camera for my vacation. Thanks guys! I hope everyone that buys from you see's what a horrible seller you are and spends their money elsewhere. "
"Placed order on internet 8/29/03. Called to confirm order 9/2/03. Called 9/5 because web site stated "please call". They stated computer just had not updated yet. Called 9/9 to get tracking no.- order had not shipped. Promised to mail out next day and proceeded to sell accessories. I declined. Called 9/11 for tracking no.- order had not shipped. They asked me to call credit card co. to see if they had charged my card yet! I knew this had to be a terrible, disorganized co.and I wanted nothing more to do with them. I cancelled order immediately."
"I placed the order on their website and recieved an automatic email from them asking me to call. I called and sat on hold for about 15 minutes. A guy comes on the phone and after taking my order number tells me that the laptop I ordered had 'just sold out'."
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![Share](javascript:share_rating({"review_body":"Placed the order ($3000 plasma TV) and called to confirm that it was in stock. Was told that it was. Called again a week later only to be told that it was backordered for 2 weeks. Only up side is that they did NOT charge my credit card.<br> [edit] To be fair, the TV is backordered EVERYWHERE. The issue I have was the way the situation was handled.","link":"http:\/\/www.resellerratings.com\/store\/PCVideoOnline\/comment\/224191#comment224191","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PCVideoOnline.jpg","store_name":"PCVideoOnline (aka: FiveStarPlasma, PriceMad)","username":"rhb66","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Despite the lure of a great deal PC video on line falls short in every area. I purchased a TV from them almost three weeks ago, and still do not have a TV. or a valid tracking number. <br>Their customer service has do nothing but give me and my wife the run around. i have spent over five hours on hold with them, and have recieved nothing but the run around. They have threaten a 10% restocking fee if I cancel. BUYER BEWARE!!!!","link":"http:\/\/www.resellerratings.com\/store\/PCVideoOnline\/comment\/311634#comment311634","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PCVideoOnline.jpg","store_name":"PCVideoOnline (aka: FiveStarPlasma, PriceMad)","username":"slaneds77","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Was hung up on <br>Odered product with 3 day shipping still have not recieved any notice or product.<br>So far a very bad experience and getting worse.<br>Seems that if you do not ordere the extras that they try to push on you by having you \u0022confirm your order\u0022 then they just ignore you. Will not ever order from this company, no matter which name they use, again.","link":"http:\/\/www.resellerratings.com\/store\/PCVideoOnline\/comment\/114697#comment114697","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PCVideoOnline.jpg","store_name":"PCVideoOnline (aka: FiveStarPlasma, PriceMad)","username":"peawho","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"*** this company operates under various identities and is a bait and switch NY ripoff store with a bunch of rude, uneducated aggressive steetpunks trying to seel hardware. You will see them come up often as the lowest seller but be sure that even if they tell you it is in stock, it really is not. Also, they up their ratings on here, just like PRICEMAD.COM by having their employees or relatives write these one liner excellent reviews with the same poor spelling over-and-over. Note that most of the reviewers have only done one lifetime review. Odd eh??? Too bad resellerratings.com has no systemic intelligence to intercept these scams***<br><br>YOU HAVE BEEN WARNED<br>Too much has happened with them on various occasions to even begin writing it up... ranging from strange phonecalls at home asking how I dared to rate them negatively to aggressive upselling aftyer bait \u0027n switching. Bad bad people. ","link":"http:\/\/www.resellerratings.com\/store\/PCVideoOnline\/comment\/128064#comment128064","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PCVideoOnline.jpg","store_name":"PCVideoOnline (aka: FiveStarPlasma, PriceMad)","username":"yellowstuff","rating":"0"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"If you read this WATCH OUT! These guys are professional scammers!<br>I did a terrible mistake to go to their shop on 417 5th avenue in New York.<br><br>I REALLY WANT TO WARN YOU ALL FOR THESE GUYS!!<br><br>I was going to buy a Canon 10D digital camera and looked around on internet for one. I find a place on internet that is called pcvideoonline.com. I looked at their website and I saw that they had the camera in stock, it was the only one I found in New York who had it in stock at the time. I e-mailed them to confirm that they had a Canon 10D in stock, and those lenses i wanted. I got an answer that they had the camera in stock, and that I should contact Ulf at the store when I arrived. I bought an airticket from Sweden to New York to buy the camera and the lenses. <br><br>When I came to the store I asked for Ulf. Ulf said that he was from Ume\u00e5 in Sweden (today I don\u0027t think he was from Sweden, I think he said that to make me feel better and safer), and said that they had \u0022the best price in the New York\u0022. I told Ulf that I was going to spend about 4500$ on camera and lenses. He show me the camera and the rest, then he asked for my creditcard. He didn\u0027t inform me anything else before he charged my creditcard, and then he charged me 5861$!! for a Camera with two lenses! 500$ was for a world wide warranty that I didn\u0027t want, but they charged me anyway. I showed them the printout from internet with their prices, but they said that it was not their homesite. After a lot of trouble they did credit 500$ for the lens I didnt get. what could I do, I did see the camera and stuff on the counter. After Ulf had charged my creditcard he took the camera away and told me that it was not my camera, my camera should come next day! So there I was, charged for more than 5000 $ and had no camera! The day after I got the camera and one lens. Then after much more trouble I got some memory card and some other stuff you can see on the link. <br><br>They charge me 1460$ too much and they didn\u0027t refund the money when i noticed it and remind them aboute it. I have send over 5 e-mail to them without answer.<br><br>THESE ARE ALL THE SAME COMPANY :<br>Comp Direct,<br>Plasma Kings,<br>Pcvideoonline,<br>Barnett\u0027s Computer Warehouse.<br><br>Probably there are more names.<br>","link":"http:\/\/www.resellerratings.com\/store\/PCVideoOnline\/comment\/107602#comment107602","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PCVideoOnline.jpg","store_name":"PCVideoOnline (aka: FiveStarPlasma, PriceMad)","username":"Magic.man","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"--- Do NOT buy from this company! Warning!! ---<br> <br>These guys are completely rude and their order<br>tracking is horrific. I ordered a camera from <br>them with overnight shipping and specific billing<br>instructions. The first problem is that they <br>make you call no matter what you order, so even <br>when you order something it\u0027s not really ordered yet.<br>Ok, so I call and confirm my little $600.00 order<br>and also confirm with the sales rep that the<br>billing notice is there and will be handled. The<br>guy says no prob, thanks (after trying to sell me<br>a load of crap I didnt need). Three days pass and <br>no camera so when I call the guy says there\u0027s no <br>billing instructions (WTF??) and they havent <br>shipped it yet. Thanks to this company\u0027s very<br>unprofessional practices, I have NO camera for my <br>vacation. Thanks guys! I hope everyone that buys <br>from you see\u0027s what a horrible seller you are <br>and spends their money elsewhere. ","link":"http:\/\/www.resellerratings.com\/store\/PCVideoOnline\/comment\/90652#comment90652","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PCVideoOnline.jpg","store_name":"PCVideoOnline (aka: FiveStarPlasma, PriceMad)","username":"phillip69","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great Service! Robert was very professional and helpful. Super prices- best one I found anywhere. Would recommend to all my friends.","link":"http:\/\/www.resellerratings.com\/store\/PCVideoOnline\/comment\/75070#comment75070","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PCVideoOnline.jpg","store_name":"PCVideoOnline (aka: FiveStarPlasma, PriceMad)","username":"vtarp","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Placed order on internet 8\/29\/03. Called to confirm order 9\/2\/03. Called 9\/5 because web site stated \u0022please call\u0022. They stated computer just had not updated yet. Called 9\/9 to get tracking no.- order had not shipped. Promised to mail out next day and proceeded to sell accessories. I declined. Called 9\/11 for tracking no.- order had not shipped. They asked me to call credit card co. to see if they had charged my card yet! I knew this had to be a terrible, disorganized co.and I wanted nothing more to do with them. I cancelled order immediately.","link":"http:\/\/www.resellerratings.com\/store\/PCVideoOnline\/comment\/97088#comment97088","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PCVideoOnline.jpg","store_name":"PCVideoOnline (aka: FiveStarPlasma, PriceMad)","username":"karebeari","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I placed the order on their website and recieved an automatic email from them asking me to call. I called and sat on hold for about 15 minutes. A guy comes on the phone and after taking my order number tells me that the laptop I ordered had \u0027just sold out\u0027.","link":"http:\/\/www.resellerratings.com\/store\/PCVideoOnline\/comment\/106398#comment106398","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PCVideoOnline.jpg","store_name":"PCVideoOnline (aka: FiveStarPlasma, PriceMad)","username":"wecaughtyou","rating":"2"}, "single");){kind=link}
"- On July 23 2006, I ordered a Panasonic TH50P500U (a PC compatible model) from PriceMad for $3,148.
- A few days after PriceMad shipped me a totally different unit (TH50P60U a non-PC Compatible model for which I had no use) for $3,248.
- After several unsuccessful telephone calls, then as many unanswered e-mails, on October 12, I decided to file a complain with my credit card.
- On November 29, I sent a certified letter to PriceMad to suggest a settlement for our dispute.
- On February 1st 2007, PriceMad finally indicated that it was willing to settle the matter along the lines suggested on my November 29 letter mentioned above: We agreed that I would keep the wrong television set at a reduced price of $1,910, the cheapest discounted price advertised on the web that day.
- Instead of refunding me $3,248 (the amount originally billed) and charging me $1,910
(the amount agreed upon), or simply refunding me the difference ($1,338), PriceMad charged me $1,910 on top of the $3,248 already paid for a total $5,158.
- My credit card was unsuccessful in attempting to retrieve the overcharged of $3,248.
- A formal complain has been filed with the New York Attorney General, the Better Business Bureau and several other consumer agencies. Other civil and penal actions are underway.
- I since resold the TV to a neighbor at a small lost for $1,800 and ordered the model I wanted from "ShopDigitalOnline" which sent me the model I wanted at the price they advertised.
Should I add that I would advise you to stay away from PriceMad and its team of professional crooks?"