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2/5
posted Apr-07-2009
This review was modified by Crosshair on April 07 2009 01:01:49 PM ![Share Crosshair review](javascript:share_rating({"review_body":"I placed an order with my VISA only then I saw the shipping charges after the purchase was completed. I called them right away to cancel the order and was assured it would be canceled and was informed that the item was not in stock.","link":"http:\/\/www.resellerratings.com\/store\/PCTekOnline\/comment\/456315#comment456315","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PCTekOnline.jpg","store_name":"PCTekOnline","username":"Crosshair","rating":"2"}, "single");)
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1/5
posted Jul-31-2008 This review was modified by verydisappointed on September 12 2008 08:15:40 AM ![Share verydisappointed review](javascript:share_rating({"review_body":"Received product 7-25-08 the advertisement for this Sabrent DVR card promised MPEG-4 compressed files they are not, they are AVI files taking up 10 times the amount of hard drive. Also a owners manual was to be in the box, it was not. I tried to call PCtekonline for 4 days, message says this voice mail box is full try later. I have sent e-mail to rma@pctekonline for four days with absolutely no response. I am trying to recover my money through mastercard. Will repost with update. In the mean time I highly recommend avoiding this retailer.<br>Update as of 9-12-08 after 6 weeks PCTeck never responded, I had to go to my credit card company for a refund. My reccommendation is to stay away from PCTekonline. <br>","link":"http:\/\/www.resellerratings.com\/store\/PCTekOnline\/comment\/397303#comment397303","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PCTekOnline.jpg","store_name":"PCTekOnline","username":"verydisappointed","rating":"1"}, "single");)
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5/5
posted Jul-12-2005 This review was modified by ParticleMan on July 22 2005 08:54:05 PM ![Share ParticleMan review](javascript:share_rating({"review_body":"Ordered Sunday night, shipped Monday morning, arrived midday Tuesday. Best price (including shipping), reasonable shipping charge, and couldn\u0027t have been faster. The monitor cable I ordered was thick and sturdy. I would _definitely_ buy from this store again.","link":"http:\/\/www.resellerratings.com\/store\/PCTekOnline\/comment\/213169#comment213169","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PCTekOnline.jpg","store_name":"PCTekOnline","username":"ParticleMan","rating":"5"}, "single");)
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5/5
posted Jul-12-2005
This review was modified by bigdaddy51 on July 22 2005 10:21:33 PM ![Share bigdaddy51 review](javascript:share_rating({"review_body":"Excellent service! My order was shipped out the same day as I ordered it. You can\u0027t get much better than that. Bruce D. 7\/11\/05","link":"http:\/\/www.resellerratings.com\/store\/PCTekOnline\/comment\/213114#comment213114","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PCTekOnline.jpg","store_name":"PCTekOnline","username":"bigdaddy51","rating":"5"}, "single");)
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1/5
posted Nov-19-2007![Share johnbwca review](javascript:share_rating({"review_body":"I ordered a $100 worth of PC parts on 11\/7\/07, I got an order confirmation immediately and that was the last communication I ever got from them. Two emails have gone unaswered, I phoned the 888 number and no one answered and I could not leave a voice mail because their mail box was full. I have emailed them to cancel the order but who knows if that will happen or not. This maybe a continue saga....possibly more to follow.","link":"http:\/\/www.resellerratings.com\/store\/PCTekOnline\/comment\/346018#comment346018","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PCTekOnline.jpg","store_name":"PCTekOnline","username":"johnbwca","rating":"1"}, "single");)
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![Share morganstar review](javascript:share_rating({"review_body":"I placed an order a month ago. I received an automated message confirming my order, but have not heard anything since then and the product I ordered has not arrived. I emailed PCTek 10 days ago asking for a status update and have still not received a response. I called their toll free number and received a message indicating that their voice mailbox is full, so I couldn\u0027t leave a message.<br><br>Failure to fulfill my order, provide any explanation of why, reply to my email, or be available for a phone call makes me wonder if this retailer even still exists.<br><br>Complete waste of time.<br>","link":"http:\/\/www.resellerratings.com\/store\/PCTekOnline\/comment\/344654#comment344654","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PCTekOnline.jpg","store_name":"PCTekOnline","username":"morganstar","rating":"1"}, "single");)
Share review![Share phin review](javascript:share_rating({"review_body":"The place I usually order from was (permanently) out of stock on a mobo I wanted ... and my backup store has recently tanked in the ratings here. I\u0027d never heard of PCTekOnline before, but one plus was that they\u0027re only approx. 300 miles away.<br><br>I was pleasantly surprised to get the tracking number the same day I ordered and the package the next day, UPS ground. The mobo retail box was complete and more neatly packaged that the place I usually order from. The shipping box more substantial than most. There was no packing between the two boxes, but this order was essentially local.<br><br>The only reason I am not giving a \u0022very satisfied\u0022 rating is that I had no reason to contact the company so don\u0027t know how they do at problem resolution. I will definitely order from them again.<br><br>","link":"http:\/\/www.resellerratings.com\/store\/PCTekOnline\/comment\/282013#comment282013","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PCTekOnline.jpg","store_name":"PCTekOnline","username":"phin","rating":"4"}, "single");)
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5/5
![Share stevejohnson review](javascript:share_rating({"review_body":"Very quick shipping. Product recieved as advertized. Good Pricing, shipping info provided the following bussiness day. Very good experience.","link":"http:\/\/www.resellerratings.com\/store\/PCTekOnline\/comment\/231211#comment231211","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PCTekOnline.jpg","store_name":"PCTekOnline","username":"stevejohnson","rating":"5"}, "single");)
Share review![Share stevexx review](javascript:share_rating({"review_body":"Ordered SystenWorks 2005, they had the best price I could find, the delivery was quick. Could not have been a better transaction.","link":"http:\/\/www.resellerratings.com\/store\/PCTekOnline\/comment\/214628#comment214628","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PCTekOnline.jpg","store_name":"PCTekOnline","username":"stevexx","rating":"5"}, "single");)
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"I ordered a part, got a confirmation e-mail immediately, and then nothing for 2 weeks. Recently called to cancel the order: left a voice mail message and e-mail in quck succession, and then got a return e-mail confirming the cancellation in under 10 minutes. They were rather eager to get rid of my order, and I don't think that the part I had ordered was even in stock, but there was absolutely nothing on the website to notify me of this. "