4/5

posted May-23-2012

"PCRush.com seems to excel at offering a good-to-great selection of wares at competitive prices. My experience has been that they are worth a look if you're shopping for any hardware over $300. I've been generally happy with the transactions and don't have any reports of "fatal flaws"; however, their first (and sometimes second-level) customer service reps are really nearly powerless to truly respond to more than superficial issues. You should be prepared to escalate issues if they require more than a minimal amount of authority and commitment from them. That all being said, I'll certainly continue shopping at PCRush.com. Overall 4/5 and a Top 10 computer/electronics vendor option for me."

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5/5

posted May-23-2012

"I don't always use PCRush frankly because if you have time you may be able to find what you need a little cheaper but I always use PCRush when I need something fast. They have never failed to deliver my overnight stuff and at times I have had to order pretty late. I know I can count on PCRUSH when it's an emergency so they will always be a vendor I will have in my arsenal as an IT Manager"

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4/5

posted May-22-2012

"PCRush has a wide variety of products available and will stand behind their orders. "

This review was modified by larwit on May 22 2012 11:37:39 AM

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5/5

posted May-21-2012

"The service was excellent. Everyone did a good job in making sure that a high quality of service was given."

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5/5

posted May-11-2012

"The product was shipped on time, and it was exactly what was offered."

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5/5

posted May-11-2012

"Great customer service, affodable pricing, and fash shipping! "

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5/5

posted Mar-25-2012

"I ordered a PC monitor from pcRUSH through Amazon. The item shipped almost immediately. Unfortunately, due to an oversight on my part, it shipped to the wrong address. Because of Amazon's agreements with third party sellers, this order could not be changed once shipped. pcRUSH has gone above and beyond to help me out in this situation, and I would highly recommend them. I won't hesitate to buy from them again."

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1/5

posted Mar-14-2012

"I made the mistake of shopping based on price alone. After waiting patiently for my item, I called and found that pcRush had arbitrarily cancelled my order, yet never contacted me. They claimed the item was "no longer available" from the manufacturer, but when I anonymously called the 1-800 number and asked if they had the item in stock for immediate shipment, they said yes.

pcRush did issue a refund for my "return" (odd, since I never got the item) but they conveniently "forgot" to refund my sales tax. I had to fight to get my last $14 back.

Don't be fooled by a great price - AVOID pcRush!"

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2/5

posted Mar-06-2012

"horrible!!! I was sent the wrong item and then was told I had to complete the RMA process on my dime and that it would take a long time for me to get the correct Item. The next time our business needs a printer I will not be using pcrush.com, I would rather risk my life on ebay!"

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1/5

posted Mar-02-2012

"i ordered 150$ form them and they did not request that a signature be required by ups. It is stolen now. They have suggested I call the police. This is not the first time I have ordered something online. This is the first time I have had something delivered for which a signature was not required. I have never requested one before, but PCrush is saying that it was my responsibility to request that."

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