We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Overclockers.co.uk

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

Full Rating Profile
  • Overclockers.co

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 2.50/10 2.50/10
    Chance of future purchase: Rating 5.00/10 5.00/10
    Shipping & packaging: Rating 5.00/10 5.00/10
    Customer service: Rating 5.00/10 5.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

126 Customer Reviews

Rating 10/10

"What can I say about Overclockers? Well seeing as generally only 1 person in 10 writes a positive review a score on here of over 1 is still probably good!
My experience over the years has been extensive, as I use several suppliers for business purposes, and although OcUK have a bit higher pricing, they generally stock the higher end stuff, and their Customer Service is actually not what seems to get reported here - maybe they were caught on an off day or something.
Every time I have contacted support (as directed) I've received a satisfactory response. My first experience was in 2009 when I bought a prebuilt Oc'd PC from them and I had some problems a year after purchase, one of the team actually spent a lot of time helping me resolve the problem, even though it was out of warranty and the issue wasn't down to them.
Pre-sales advice is actually good, and they often suggest cheaper or better alternatives, so they clearly employ people who have more than a passing interest in PC's.
Delivery is probably one of the best around for dedicated Component suppliers - although expensive when compared to others that offer economy services, the DPD and UPS delivery options are spot on.

Rating 2/10

"So I've spent a lot of money with these guys in the past. But will not be buying from them again. Made sure all the items were in stock when I ordered and paid for next day delivery. Waited in all day off work ....nothing. Sent an email received confirmation of email but no reply for 24hrs. Waited in next day...nothing ...fired off another email and got a reply stating that my order would not be processed for another 5 days!

Guy on the end of the phone sounded like he had taken valium and was not concerned really, wouldn't change my order to items that were actually really in stock and no apology over two lost working days. In the end I told him to just refund my money (which will take 7 days!) and I bought the whole setup from Scan which was cheaper by some margin and next day delivery for half the delivery charge of overclockers.

My scan order has emailed me each step of the way and will even text me an hour before my order arrives...that is how it should be done.

Rating 2/10

"Avoid like the plague probably the worst company in the UK for lying to you and messing you about them being unprofessional this is the second time I've bought something from them and they messed about and lost time and money super unprofessional do yourself a favour never order from them the website looks good prices are ok I seem to know what you're talking about but as soon as you place an order it all starts to go downhill for instance you order something weeks later nothing you phone up to find out what's going on its out of stock but when you purchased it there was at least 10 in stock another problem they don't return your phone calls and they lie to you on the phone empty promises they don't deliver will never ever use this company again I Wish It Would close down and they would all get the sack absolutely fuming I am as I have lost money and time with these cowboys"

This review was modified by stevenli on August 04 2015 04:26:12 AM

Rating 2/10

"I was ordering a bunch of parts to build a PC from overclockers, I chose them as others such as Amazon/Ebuyer didn't offer finance. However, I have to say that the finance process with overclockers is a complete shambles, it looks good at first but they are using Hitachi to finance it, and for some reason my application was declined - despite never being refused credit and never having late payments or anything like that. My credit score with experian is 990/999.

I'll cut a long story short, the problem with overclockers was that throughout the whole process I never received any updates on the order via e-mail or via the site. The website never updates, at one point it showed my first order shipped, then I did a second order as my finance application was referred this time, still no communication. I phoned up their telephone support and they said to just ignore what it says on the site. The whole thing was a mess I'm afraid, it all just comes down to no communication whatsoever with the order, website doesnt update, not even their support knows whats going on with the order. And a finance company that rejects you for unexplained reasons and you can't find out.

Now I'm just left to take some savings out instead and wait until my next pay day in a week to pay it off in full at a cheaper provider. The only reason I chose overclockers was for the finance but the system needs a big overhaul, and I can just go to a cheaper alternative instead if I'm not paying by finance.

This review was modified by jmd411 on June 21 2015 03:25:23 AM

Rating 2/10

"Refused to return a graphics card (Nvidia 970) despite it being a consumer right in the UK to return any item falsely advertised within 6 months of purchase.

Will not be buying from this company again and have taken the complaint to Trading Standards.

This review was modified by Vistrix on March 17 2015 09:04:08 AM

Rating 10/10

"Really good service. Worth getting 100+ posts on their forum for free next day delivery. Realy good delivery company give you hour-for-delivery timeslots.

Fast and mostly competitive on prices. I use them a lot these days.

n.b. puzzled about all the negative reviews. I guess its true what they say people only bother to leave reviews when they've had a negative experience.

Rating 2/10

"Bought a Roccat Kave 5.1 from Overclockers. Roccat suggest and give re-sellers a 2 year warranty on this product. However, Overclockers decides that they only want to give you a 1 year warranty for some unknown reason. I offered to pay for any P&P so it wouldn't cost the company any money but they still refused."

This review was modified by anonymousmark99 on January 21 2015 01:56:28 AM

Rating 2/10

"did recommend them but not now.
purchased a joystick online £150 phoned them up got delivery date sat in all day didn't turn up. phoned them up the next day 4pm was told out of stock even when showing 10+ instock when I purchased it.
why not tell me this when I phoned up instead of saying ill get it the day after. sat in over Christmas for nothing. this is how you treat your customers. not good,didn't get a email until I phoned them up for the second time.

This review was modified by daleb1504 on January 02 2015 05:43:22 AM

Rating 2/10

"Worse experience ever!!! ordered HDD, SSD, CPU, BDR. over 500£ and I was charged 10£ for delivery... ok that is not a biggest issue. after few days I didn't got anything, called to OC to ask whats is happening. they said there was a mistake and they don't have HDD on stock, then they changed it to equivalent HDD and promise next day delivery... after few days I was still waiting for my stuff... called again to OC this time guy on the phone explained what BDR is also not on the stock... I had to ask to refund money for BDR and now I am still waiting for the rest of the stuff... miserable service, arrogant service, i will buy never again from OC!

Intel Core i7-4790K 4.00GHz (Devil's Canyon) Socket LGA1150

Pioneer BDR-209EBK 16x BDRW Multilayer 128GB retail

Kingston HyperX 3K SSD 120GB 2.5" SATA 6Gb/s

Western Digital Caviar Blue 1TB SATA 6Gb/s 64MB Cache

Rating 2/10

"Knowing nothing about computing I bought my Nephew some kit that he requested for Christmas. Only to realise 10 days before that it was the wrong type. Even though it was still unopened in original packaging, this company would not refund or exchange due to their 14 day return policy.
So, if buying before Christmas you would have to buy only the week before so that if it was wrong it could be exchanged and Good Luck getting it posted out in time if you need to do that!
A lot of companies offer 28 day returns or even a service exception over Christmas and still more will exchange after the 28 days therefore I find it unacceptable this large company does not do this.

This review was modified by Jozie01 on December 15 2014 04:44:09 AM

Rating 2/10

"AVOID LIKE THE PLAGUE! Like flushing your money down the toilet!
Oh my goodness, please please please do not buy from this cowboy outfit! If you hit a problem with your order you will wish to God you had not ordered from OverCONNERS. They really do treat you with an awful level of disrespect if you have a problem of any sort. It's just not worth the risk as any problem and their attitude is pretty much go to hell! I ordered a pc which has been problematic to say the least. Their warranty is terrible. If you run a business as I do, you will be without your pc for a period of time which you can ill afford, and this isn't good enough when they've built you a lemon. They should go to more effort to look after their customers but once you've clicked pay they no longer care. Don't believe me, well order something and wait till you hit a problem then wish to God you'd of purchased elsewhere! Ordering from these jokers is like flushing your money down the toilet!

This review was modified by overconners on November 16 2014 06:56:10 AM

No Avatar

Rating 2/10

"Looks like i should have read some of the online reviews before placing my order with Overclockers.co.uk , but you live and learn.

Nice website, good product range, reasonably well priced and seem to know what they're talking about. Then you order and it all goes down hill. Seemed to unable to put two products in one box resulting one part being RMA'ed before it even left the warehouse. The 2nd part also didn't leave the warehouse as the courier number they gave me hadn't been picked up. After 4 phone calls saying they were about to fix it had to ask for refund.

Use the website for ideas but do yourself a favour and buy elsewhere.

Rating 2/10

"I am writing this review to vent my anger towards Overclockers.co.uk
I have ordered my custom rig with tons of additional stuff for over £1500. Order was due to arrive on the Thursday, then only upon calling they said the case was out of stock and it would arrive on the Friday.. Okay so I reluctantly accepted and carried on. Next Day I am told it will arrive on the Saturday, then an hour later upon calling again to be sure of this, they then say It wont arrive until Monday! It is now Tuesday and my order has not even left the warehouse. Over 15 calls to Overclockers and they still cannot agree to how far along the build is, and still cannot even agree on when my stuff is due to arrive. In hindsight I would have never bought from this shambles of a company. I will continue to pursue this issue, promised a call back from a manager, next step is taking them to court. Personal verdict, find an alternative supplier that understands what the most basic customer service should look like.

Rating 2/10

"Awful service with 1st order faulty no customer service.

Placed my first order with themselves after recommendation from a friend.

Took a day to ship which i didn't mind too much and received them next day.

Item arrived the outer box was packaged nicely but the actual product inside was not sealed (a faulty item returned then sent out to the customer again?)

I didn't think anything more of it until returning home to find that the item is in fact faulty.

Annoyingly i have just one day to work out a replacement.

I called this morning to be told that the server was down so i couldn't get any further help until the system is back up which i understand happens.

But i tried to explain that i needed a replacement pair sent out to arrive with me the next day.

I was told that if i placed an order again they could then refund for the first order.

But i don't no if i can trust them to send me a fully working set again.

And looking at other reviews on the internet it looks like a massive headache to even get the refund.

I really do advise people to look at the reviews on the internet before even thinking about ordering from this company.

I get that faulty items occur but it would be nice for them to try their best to help a customer out which is desperate for the product as opposed to just infuriating them more into leaving bad reviews warning people across the internet.

Rating 2/10

"The worst service I had in my life and I hope who is think to buy from them have look my reviews>
My problem I order one product on Thursday afternoon next day delivery and after that what happens no one contact me after 2 days and not receive anything and no email or phone call from Overclokers.co.uk I was contact them and for my surprise they sold a product they do not have in stock and how most of companies do only apologized and said they have option to me to give my money back.
Do not worry this is the way they want to keep a customer!!!!!?????
If you go to buy something from them think twice if you will not waste you time and only get back a stress instead of your product.
Tks everyone

Ratings Calculation Change
Learn about Our Reviews

Share Overclockers.co.uk's store rating

Overclockers.co.uk is not a merchant member. If you're this merchant, learn more!

Overclockers.co.uk is not a merchant member
Overclockers.co.uk does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!

See all Merchant Members »