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RatingsRating
Full Rating Profile
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

5 Customer Reviews

Rating 2/10
1/5
modified review posted

"bought a boot from them through Rakuten. They sent me a cellphone pouch...yes a cell phone pouch. It took weeks and multiple e-mails before I got a shipping label from them and eventually got my money back. The whole time there was no sense of urgency on their part and no sense of lets make things right for you since it was our fault. F-"

modified review This review was modified by doctour101 on November 17 2014 09:31:58 AM


Rating 10/10
5/5
modified review posted

"Ordering from the UK, I was a little wary about ordering from US, but the customer service I have received has been great.

The first UPS parcel failed to arrive, but when I contactted the customer service I was given a full refund, and reordered from them again, with fingers crossed.

Within 10 days the order arrived without any hitches.

I will definitely reorder from them again and recomend to friends and family.
"


Rating 2/10
1/5
modified review posted

"It took weeks for them to ship my order and when I called about a defective product they said there was nothing they could do. I will never order from them again. Also their prices are higher than other websites."


Rating 2/10
1/5
modified review posted

"I bought from them on EBay. Communication was Terrible but received my item. The item was defective so I sent it back per their instructions. It's been three weeks since they received the defective unit back and they still say it's being processed. They don't communicate what's happening and won't send me a replacement. This is a rip off outfitter. Beware!"


Rating 2/10
1/5
modified review posted

"These people are nothing but crooks. They do not ship and then lie about it. Look up their URL. They are based in Portugal and are only a virtual store front with no inventory.

Partly my mistake - I should have noticed that Outfitter Country does not list a phone number and has not way of reaching customer service. Because there isn't any.
"


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