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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Other World Com Other World Computing (OWC) Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2650 Bridge Lane Woodstock, IL
    • Contact: Cust.Service tab at www.macsales.com
    • Phone: 800-275-4576
    • Customer Support: 800-275-4576
    • Business Hours: 8 a.m. - 8 p.m. Monday-Friday10 a.m. - 4 p.m. Saturday
    • Fax: 815-338-4332

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.33/10 7.33/10
    Chance of future purchase: Rating 8.54/10 8.54/10
    Shipping & packaging: Rating 8.23/10 8.23/10
    Customer service: Rating 8.02/10 8.02/10
    Return/Replacement policy: Rating 7.05/10 7.05/10

What is this?

8,513 Customer Reviews

Rating 10/10
5/5
modified review posted

"product and pricing was good. online chat experience was excellent"


Rating 10/10
5/5
modified review posted

"I have been buying from OWC for around a decade. they have always given me four or five str service. this time also."


Rating 8/10
4/5
modified review posted

"Live in Canada, two weeks for RAM to be delivered is a long wait to get product I feel.

Canadian exchange and shipping made the purchase quite expensive not that you have control on exchange rate but coupled with slow delivery not a good value for $!
"


Rating 10/10
5/5
modified review posted

"Wicked fast shipping! Great customer support."


Rating 10/10
5/5
modified review posted

"Good price, fast delivery and the lid closes on my laptop with the key cover on. I'm very happy."


Rating 10/10
5/5
modified review posted

"OWC has great gear, always at a great price. They keep you informed about the status of your order and are prompt on shipping. I've always been very happy with their service. First rate outfit!"


Rating 10/10
5/5
modified review posted

"I ordered new macpro memory a week ago and It took only a few days untill i got the memory in Seoul, South Korea!! And it's a great quality. I'm very satisfied with it. Thank you OWC!"


Rating 10/10
5/5
modified review posted

"Great service. Very happy. Prompt delivery and great price.
"


Rating 10/10
5/5
modified review posted

"Good price; easy check-out; arrived on time."


Rating 10/10
5/5
modified review posted

"Order was placed, item was delivered promptly."


Rating 10/10
5/5
modified review posted

"Very satisfied. The OWC SSD is an outstanding performer for a very reasonable price, and the bundling & instructions were highly professional and well thought-out.

A very positive experience!
"


Rating 4/10
2/5
modified review posted

"There was nowhere listed that I bought refurbished item. At least they wrote it in invoice after I paid."

modified review Rep reply posted Apr-15-2015

macsales2, Other World Computing (OW rep has responded

“Hello qoozord,

Please accept our sincerest apologizes for your experience. We appreciate you taking the time to provide this feedback for us. OWC is committed to providing nothing but the best customer service.

We will be reaching out to your shortly to make sure your concerns are addressed and completely resolved. We strongly desire to rectify these matters and retain you as a customer.

Dyllon McKinney
Customer Service Social Media Evangelist
800-275-4576
http://macsales.com”


Rating 10/10
5/5
modified review posted

"OWC exceeded my expectations with prompt answers to my questions and great products. Switching my drive out of my MacPro notebook was an easy experience because of their quality of service!"


Rating 10/10
5/5
modified review posted

"Ordered Monday Afternoon had it by 2pm Tuesday afternoon.
Great cross border shopping.
"


Rating 10/10
5/5
modified review posted

"Always timely. Always complete. Plenty of online help. Likely human support as well, but have never needed it.
"


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Other World Computing (OWC) is a Merchant Member! Learn more

Other World Computing (OWC) is a merchant member
Other World Computing (OWC) participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,859 merchant members.