
Our WeeElite Program recognizes excellence in customer satisfaction. To display the ResellerRatings Elite badge, companies must meet stringent ratings standards, and they must subscribe to the ResellerRatings Merchant Member program to actively participate in resolving customer issues at ResellerRatings.

Minimum 8.00 lifetime rating, 50 minimum lifetime customer reviews or Minimum 8.00 six month rating, 25 minimum customer reviews in past six months.
* Any rating below 8.00 disqualifies a merchant for Elite.
ResellerRatings Elite is not a guarantee or a warranty that you will receive excellent service, but companies that qualify for ResellerRatings Elite have the highest customer satisfaction ratings of any companies listed on our site.
If you see the ResellerRatings Elite badge on a website that does not appear to qualify, please let us know.
"They advertised a Maxtor hard drive that comes with a 5 year warranty but the one I bought only has a three year warranty. OWC confirmed the discrepancy and agree to take the drive back without restocking fee. However, they refuse to refund the shipping charge and blame the problem on the recent merge of Maxtor and Seagate. OWC is the seller of the dirve and they should bear the shipping charge and not to blame other party."