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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2650 Bridge Lane Woodstock, IL
    • Contact: Cust.Service tab at www.macsales.com
    • Phone: 800-275-4576
    • Customer Support: 800-275-4576
    • Business Hours: 8 a.m. - 8 p.m. Monday-Friday10 a.m. - 4 p.m. Saturday
    • Fax: 815-338-4332

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.28/10 8.28/10
    Chance of future purchase: Rating 8.67/10 8.67/10
    Shipping & packaging: Rating 8.96/10 8.96/10
    Customer service: Rating 8.42/10 8.42/10
    Return/Replacement policy: Rating 8.68/10 8.68/10

What is this?

8,089 Customer Reviews

Rating 10/10
5/5
modified review posted

"I emailed OWC after a remarkably satisfactory customer service that they had won "a silver star" for service above and beyond....""


Rating 10/10
5/5
modified review posted

"The mouse was exactly what I expected :)"


Rating 10/10
5/5
modified review posted

"Fair price, fast shipping, great performance!"


hil2mi's Avatar
Penang, Malaysia
Rating 10/10
5/5
modified review posted

"Items was delivered in pristine condition, and right on the time!

Item quality was top notch!

Whole experience was great!

Definitely my favorite vendor for mac related stuff :)
"


Rating 10/10
5/5
modified review posted

"Excellent Buy! Great price and FAST shipping!"


Rating 10/10
5/5
modified review posted

"Fast, professional and no b.s. like you experience with other online sellers (gearxs we're talking about you and the mildewed pillows you sell).
OWC is my only choice for mac upgrades—the best
"


Rating 10/10
5/5
modified review posted

"I needed extra RAM for a MacBook Pro. I had checked out OWC online in the past. I consulted with a colleague who endorsed the company.

The choices were well presented and easy to navigate, with clear explanations of the technology. Ordering was simple and problem-free. Shipping was easy to track and delivery was on time.

Installation was straightforward thanks to a helpful short instruction video online. It took less than ten minutes from start to finish. The RAM is of high quality and has significantly improved the performance of my MacBook Pro.

I am very happy with my purchase and my experience with OWC. I will buy again.

"


Rating 10/10
5/5
modified review posted

"OWC has continued to deliver good products at a reasonable price with prompt service"


Rating 10/10
5/5
modified review posted

"Very easy! Good web site!"


Rating 10/10
5/5
modified review posted

"Great service fast shipping. you can't ask for anything better!"


Rating 10/10
5/5
modified review posted

"Always great customer service and installation videos. Thanks again. "


Rating 10/10
5/5
modified review posted

"This retailer has consistently provided the best possible service imaginable. "


Rating 8/10
4/5
modified review posted

"My reason for somewhat satisfied is that I was not very happy that your payment method meant i paid a bit extra because your rate of exchange was incorrect.

Rate of exchange on 10/Nov/14 was 0.87 US Dollar
164.09 Australian Dollars
142.28 US dollars
I paid $166.00 AUD on 10/November/2014

I know $2 is not a lot, but it all adds up, and when you give a certain price, I believe that is the price I should be paying and not more.

I have not yet tried the pieces and hope they are working, but they did arrive in good order as far as I can see.

Thanks
Cate
"

modified review Rep reply posted Nov-21-2014

macsales2, Other World Computing (OW rep has responded

“Hello catejb,

Thank you for sharing this feedback. We are very sorry for any confusion or miscommunication that occurred during your order process.

A Customer Service representative will be reaching out to speak with you regarding this feedback. We want to discover where the miscommunication occurred and correct any discovered issues.

Once again we do apologize for the frustration.

Nick Chorostecki
Call Center Manager
800-275-4576
http://macsales.com”


Rating 10/10
5/5
modified review posted

"Great Tech support for downloadable bundled software. Great Product and service. Fast shipping. "


Rating 10/10
5/5
modified review posted

"I had a problem with one of the items but it was replaced and working great now"


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Other World Computing (OWC) is a merchant member
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