They checked a couple different warehouses for the product we needed. When they found it they called me back promptly to expedite overnight shipment. We had it shipped priority first and it arrived at 8am. We had the our server up and running by 9am. I am very satisfied with the service and product i received.

5 out of 5. Proffesional, in time, very good customer support.

Orbit Micro's customer support answered my product questions promptly and to the point. I received my purchase well within the expected shipping time frame.

Great service, Very good comunication! and the prices are Fantastic! This company goes out of their way to ensure customer satisfaction!  

This review was modified by its author, dvj, on 10/17/09 7:39 AM.

My order was shipped out within a few hours after payment.  
Although, this is the way it suppose to be, some merchants has huge delays so Orbit Micro surprised me in a good sense with such a quick dispatch.  
Keep it the same way guys!  
Thanks a lot.

product was exactly as described. it would have helped to see the product in an installed picture with a disclaimer that it would make the inserted card stick up higher when installed with possible no way to secure the inserted card. this product is excellent for adding on pcie x16 graphics cards to servers boards that have only pciX slots availabe to use. the sales staff was courteous and knowledgable in their task. the shipping was surprisingly fast. it took my shipment only 2 days from order date. i would highly recommend your company to anyone needing specific parts or components. thank you!!

The product was delivered quickly and is precisely was I was expecting and was described. I have been unable to try it out yet because I need to use it with a slimmer PCI card than I currently have.

I needed a hard to find part for my video system and I needed it fast. I googled the part number, was led to Orbit Micro, where I found the best price. It was late Thursday afternoon and I was hoping to get overnight shipping and have the part the next day. I logged into the online customer service and was promptly greeted. It was past their normal shipping hours for the day, but understanding my plight, they were able to ship the item that night and I received it the next morning. Customer service was excellent. Follow up phone calls were made to make sure I had everything I needed and that my order was taken care of. Top notch service and competitive prices. This was my first time shopping here and I would definitely shop with Orbit Micro again.

Had a hard time finding long floppy cables (36in). Orbit had the cables and delivered quick. Would use again.

Order process was easy and the quick response to my order was great. Would shop here again!

Orbit Micro response to my needs have been satisfactory along the years. The associates are very polite and they show a lot of concern to help you get what you're looking for.

Hi all,  
we are in process to received the refund of our money back thanks to rodrick

This review was modified by its author, mnfahmy, on 9/13/09 5:30 AM.

Very poor customer service experience.  
They made an error and are expecting me to eat the cost of their error.  
If the full amount of the invoice is not refunded, I will have to dispute with my credit card.  
I would not purchase from this seller in the future.

Excellent reseller and very fast delivery. They sell specials "rare" cables like PCI Express x4 Extender. They also ship internationally.

Fast, accurate and at an excellent price. What more could I ask for?