“Hello pepperdeb
Thank you for taking the time to post your review. We apologize for any inconvenience you may have experienced.
However we do specify on the product page for your processor that you may receive a processor that has been pulled, but it is guaranteed to be in working condition.
We will issue a partial credit back to your credit card for the inconvenience.
Sincerely,
Orbit Micro”
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"Great service!! My parts arrived on time, my sales rep responds to my questions quickly, and I get tracking numbers sent to my email address once the orders have shipped. I'm the only purchasing agent at my company, and it makes my job much easier if I don't have to follow up twice a day with my suppliers and I know my parts will arrive on time. Thanks Daniel & the Orbit Micro team! "