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OpticsPlanet.cCoupons
    • Address: 3150 Commercial Ave., Northbrook, IL
    • Contact: orderhelp@opticsplanet.com
    • Phone: 800.504.5897
    • Customer Support: 800.504.5897
    • Business Hours: 8AM-9PM CST Mon-Fri --- 9AM-5PM CST Sat-Sun
    • Fax: 847.919.3003

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.33/10 8.33/10
    Chance of future purchase: Rating 8.43/10 8.43/10
    Shipping & packaging: Rating 8.09/10 8.09/10
    Customer service: Rating 7.77/10 7.77/10
    Return/Replacement policy: Rating 7.29/10 7.29/10

What is this?

5,706 Customer Reviews

Rating 10/10
5/5
modified review posted

"No problems whatsoever. Great product, great price. Will definitely look at Opticsplanet for future purchases"


Rating 10/10
5/5
modified review posted

"I am really happy that I ordered recently from OpticsPlanet. Great service. Loads of information on products besides good prices on optical gear and other outdoor oriented items.
The free shipping is great, too.
Besides the Redfield Revenge 6-18X44 rifle scope and Burris rings I bought, I turned around and placed another order that included a Burris Veracity 5-25X50 scope, Burris Signature high Zee rings, and a Burris Xtreme Tactical base for my Savage Model 12 Varminter.
When the box arrived it wasn't in the best of shape. I blame this more on the carriers than on OpticsPlanet. I could easily see that OP did a great job on their end.
"


Rating 10/10
5/5
modified review posted

"Good site to order from. No problems. "


Rating 10/10
5/5
modified review posted

"Great price and outstanding value. Quality optic maker and prior orders from Optics Planet assured value. Arrived quickly and product was as list/described. I would highly recommend Optics Planet for item quality, quick delivery, value pricing."


Rating 10/10
5/5
modified review posted

"So far im happy with my order of 5798160 on delivery."


Rating 10/10
5/5
modified review posted

"Product arrived slightly before estimated delivery date, it was just as advertised, functioned flawlessly. Excellent price, especially pleased with shipping. The tracking link was great and made keeping an eye on it easy and fast. Prior to this purchase I had not heard of them, but they are now on my short list."


Rating 10/10
5/5
modified review posted

"Had what I was looking for and at a good price, Liked that they had all the different options available for item.
Free shipping is nice and expedited is reasonable.
Will continue to purchase from Optics Planet.
"


Rating 10/10
5/5
modified review posted

"I ordered a DNZ scope mount for an Savage Axis rifle. The item was sent as promised and arrived well within the promised time that was given for delivery. The service I received was excellent."


Rating 10/10
5/5
modified review posted

"Great prices. Excellent service. super fast shipping "


Rating 10/10
5/5
modified review posted

"I recently purchased a Black SS340 and Mueller Optics 4.5-14x40mm AO Flex Reticle APV Riflescope - Black MAPV451440. Shipping was fast and free. This is one of the clearest scopes I have and also one of the least expensive. Great buy for a target or even woods gun. It was highly recommended on many rimfire forums so I thought I would try it. Glad I did. Especially at the $135 mark with the sun shade."


Rating 10/10
5/5
modified review posted

"I have been Purchasing my Streamlights (total 12 now) from OpticsPlanet for 9 Years now. I Will Not Go Anywhere Else.
The Customer Service is Unmatched Anywhere. The Deals are The Best. And I Will Not Purchase anything But A Streamlight, and when I do it will be from OpticsPlanet. I purchase the 1,100 Lumen Light this last time and I am Sure that when they do land on Mars I will be able to light their Landing Area with this Bad Boy.
"


Rating 10/10
5/5
modified review posted

"Tried ordering from Amazon. They sent me the wrong holster and the vendor insisted it was the right one. Returned it. Ordered from OpticsPlanet and got exactly what I wanted."


Rating 4/10
2/5
modified review posted

"I ordered a pair of Nikon Monarch 3 10x42 Binoculars on November 16, 2014. I paid the extra money for Expedited Shipping (3 Business Days) and today, which is the 19th, i have yet to receive any information on the whereabouts of my package. The Optics Planet website indicates that my package was shipped via FedEx on Monday the 17th. If i follow the Tracking Order to the FedEx website it says that a label has been made for my package but they have yet to receive the actual package. I have been on the phone with Customer Service Reps for approximately 4 hours the last 3 days ( FedEx and Optics Planet) trying to figure everything out. I needed those Binoculars for an Elk hunting trip i will be taking this weekend and that is why i paid for the Expedited Shipping.
I talked to a supervisor at Optics Planet and he was vey polite about the whole ordeal and offered to pay half of my shipping costs but that still does not mean i will have my binoculars by this weekend.
Overall i would say that optics planet may have the best prices sometimes but if you are in need of getting a product within a certain time frame not to bother with them and spend your money elsewhere.
I will update as soon as i receive the product. The gentleman ensured me i will have my package on friday the 21st. We will see. Only time will tell
"

modified review Rep reply posted Nov-20-2014

opticsplanet, OpticsPlanet.com rep has responded

“We are very sorry to hear you were unhappy with your recent shopping experience. Customer service is our number one priority. We apologize for the inconvenience and frustration this issue may have caused you.

Most in-stock orders ship within 1-2 business days from our warehouse based in Illinois. As you requested Expedited Shipping, delivery is expected to take 3 business days. Please be advised that "time in transit" does not include the day the order is picked up. "Business Days" do not include Saturdays, Sundays or major Holidays. Shipping methods and transit times can be found at: http://www.opticsplanet.com/free-shipping.html.

Again we deeply apologize for any inconvenience caused by this issue. We hope you will see past this single experience and allow us another chance to exceed your expectations in the future.”


Rating 10/10
5/5
modified review posted

"Exactly as advertised. No issues whatsoever."


Rating 10/10
5/5
modified review posted

"I got a sale price on a scope that I had been looking at for almost 2 years. Cost a lot, but I got a lot. Very happy. Quick shipping and boxed very well. Thank You."


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