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Store InformationStore Info
Full Rating Profile
  • OptiContacts.co OptiContacts.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1010 Niagara Street, Buffalo NY
    • Contact: service@opticontacts.com
    • Phone: 1-888-OPTIC-01
    • Customer Support: 1-888-678-4201
    • Business Hours: 10:00AM - 6:00PM EST
    • Fax: 1-888-414-1073

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.75/10 7.75/10
    Chance of future purchase: Rating 7.50/10 7.50/10
    Shipping & packaging: Rating 7.61/10 7.61/10
    Customer service: Rating 7.58/10 7.58/10
    Return/Replacement policy: Rating 7.50/10 7.50/10

24,667 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-10

Opti-MAL-Contacts!!!!!

"Great service, and pricing equals excellent value!!! Will be back!!!"


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Verified Customer
Rating 10/10
5/5
2016-02-10

No issues

"Fast and easy service. And the price was very nice compared to other sites."


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Verified Customer
Rating 10/10
5/5
2016-02-10

Great place!

"Very happy with my order! I have re-ordered three times!"


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Verified Customer
Rating 10/10
5/5
2016-02-10

Great Service.

"SUPER fast shipping even though they took a while to confirm my RX. They emailed me on a Friday and i got my package on a Monday. Won't order anywhere else again."


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Verified Customer
Rating 10/10
5/5
2016-02-10

Solid Dependability!

"I have been using OptiContacts for years and they always give timely delivery along with order status updates. Not to mention having the best prices for contacts."


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Verified Customer
Rating 10/10
5/5
2016-02-10

Gold Star Service

"Have used OptiContacts in the past and always quick service. Couldn't be happier; unless they were free."


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Verified Customer
Rating 10/10
5/5
2016-02-09

Always reliable!

"Thanks you for your excellent service. I never had any problem with any of my purchases. Will recommend to anyone."


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Verified Customer
Rating 10/10
5/5
2016-02-09

"Excellent customer service "


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Verified Customer
Rating 10/10
5/5
2016-02-09

Awesome

"Quick, easy transaction. Fast shipping too. "


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Verified Customer
Rating 10/10
5/5
2016-02-09

Good price quick service

"The order was easy to make and they deliver quickly."


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Verified Customer
Rating 10/10
5/5
2016-02-09

The Place to Get Contacts...if you are smart!

"My optometrist office charges double the price I paid on OptiContacts. The contacts arrived quickly. It was super convienent to snap a photo of the prescription using my iPhone and email it to them. I'm also very happy that they have a 365 day return policy on unopened, undamaged boxes of contacts if your prescription changes. The only thing I didn't like is that I have to pay return shipping on the contacts that I have to send back. Almost perfect. :-)"


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Verified Customer
Rating 10/10
5/5
2016-02-09

Faster than I could "see" it coming.

"The contacts arrived so quickly, I would definetly use this site again !"


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Verified Customer
Rating 2/10
1/5
2016-02-09

To the rude customer service lady

"You lost future business."

Rep reply posted Feb-11-2016

opticontactscom, OptiContacts.com rep has responded

“Thank you for your feedback. We are sorry you feel that way. We can assure you it was not our representative's intention to be rude in any way. Our customer support service is designed to alleviate customer frustration, not add to it. Please accept our apologies. We look forward to talking with you in the future and in some measure reaffirm our company‚Äôs commitment to fast, friendly customer service.

Thank you for choosing OptiContacts.com!”


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Verified Customer
Rating 8/10
4/5
2016-02-09

Overall fast and easy...but prescription upload was an issue

"The process was pretty easy but getting the picture of the prescription to upload did not work. I then had to email the prescription. I paid extra for the overnight shipping but it took 3 days to get the prescription and everything finalized."


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Verified Customer
Rating 10/10
5/5
2016-02-09

Very speedy

"I usually forget about ordering contacts until I only have about a one week supply left. Opticontacts gets my prescription verified and my order out and shipped very quickly. Also the best price I can find on them. "


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