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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1010 Niagara Street, Buffalo NY
    • Contact: service@opticontacts.com
    • Phone: 1-888-OPTIC-01
    • Customer Support: 1-888-678-4201
    • Business Hours: 10:00AM - 6:00PM EST
    • Fax: 1-888-414-1073

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.55/10 8.55/10
    Chance of future purchase: Rating 8.15/10 8.15/10
    Shipping & packaging: Rating 7.81/10 7.81/10
    Customer service: Rating 7.11/10 7.11/10
    Return/Replacement policy: Rating 5.98/10 5.98/10

13,706 Customer Reviews

Rating 10/10
5/5
modified review posted

"The whole process was so simple! Website is user friendly, and delivery was so fast. Contacts are the same quality as you receive from a store at half the price! Great experience."

modified review Rep reply posted Aug-27-2014

opticontactscom, OptiContacts.com rep has responded

“Thank you for your feedback. We make every effort to remain as competitively priced as possible, while still allowing for the best service and quality. We would sincerely appreciate the opportunity to serve you again.

Thank you for choosing OptiContacts.com!”


Rating 8/10
4/5
modified review posted

"Contacts were back ordered but otherwise good experience."


Rating 10/10
5/5
modified review posted

"Easy to order and quick mailouts"


Rating 10/10
5/5
modified review posted

"Quick shipping. Reasonable prices "


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SoCal
Rating 10/10
5/5
modified review posted

"fast and easy. no problems with my order"


Rating 10/10
5/5
modified review posted

"The order came very quickly!"


Rating 10/10
5/5
modified review posted

"I've been ordering from here for a couple of years now and it is the most convenient way of ordering. Shipment is delivered in a timely manner, a lot quicker than you think. I love it! "

modified review Rep reply posted Aug-27-2014

opticontactscom, OptiContacts.com rep has responded

“Thank you for your feedback. We are glad to see the quality of or service and our low prices have made you come back to us. We are looking forward to your future orders.

Thank you for choosing OptiContacts.com!”


Rating 10/10
5/5
modified review posted

"will definitely use again, very quick shipping"


Rating 10/10
5/5
modified review posted

"Though I wasn't able to complete my order due to problems encountered with the staff of my former optometrist from Eyeglass World. The customer service rep of OptiContacts was extremely helpful via email and provided good suggestions in an attempt to help me work through these issues. Now that I have a new and competent eye doctor I will definitely order future contacts through OptiContacts."

modified review Rep reply posted Aug-27-2014

opticontactscom, OptiContacts.com rep has responded

“Thank you for your feedback. We are sorry to hear about the issues you have experience with your doctor's office. We are looking forward to your future orders. It is our promise you will receive the same level of service as before.

Thank you for choosing OptiContacts.com!”


Rating 10/10
5/5
modified review posted

"Just as ordered with fast shipping "


Rating 10/10
5/5
modified review posted

"Very fast service, easy ordering"


Rating 10/10
5/5
modified review posted

"Would order from here again"


Rating 10/10
5/5
modified review posted

"I didn't notice when ordering that the Biofinity Toric took longer to process, which I could have just missed because I was ordering so fast. It was a little disappointing when I noticed it saying that in the email. It's understandable, I just wish I would have known while ordering."


Rating 8/10
4/5
modified review posted

"Wish it came a day earlier, either than that no complaints "


Rating 10/10
5/5
modified review posted

"the delivery of the contact lens were fast and on time. love it"


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OptiContacts.com is a merchant member
OptiContacts.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,856 merchant members.