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RatingsRating
Store InformationStore Info
Full Rating Profile
  • OptiContacts.co OptiContacts.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1010 Niagara Street, Buffalo NY
    • Contact: service@opticontacts.com
    • Phone: 1-888-OPTIC-01
    • Customer Support: 1-888-678-4201
    • Business Hours: 10:00AM - 6:00PM EST
    • Fax: 1-888-414-1073

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.30/10 8.30/10
    Chance of future purchase: Rating 7.84/10 7.84/10
    Shipping & packaging: Rating 7.59/10 7.59/10
    Customer service: Rating 6.51/10 6.51/10
    Return/Replacement policy: Rating 7.97/10 7.97/10

20,373 Customer Reviews

Rating 10/10
5/5
modified review posted

"Cheapest contacts on the Internet, fast shipping, it said 5-8 days they were delivered in 2 day!"


Rating 10/10
5/5
modified review posted

"Extremely happy with my order. It came very quickly and was much less expensive than if I got them from my doctor!"


Rating 10/10
5/5
modified review posted

"Great experience. Item I needed arrived early in perfect condition and was cheap! "


Rating 10/10
5/5
modified review posted

"The purchase went smoothly and I am so far happy with it."


Rating 10/10
5/5
modified review posted

"Contacts arrived as ordered, shipped promptly. "


Rating 4/10
2/5
modified review posted

"I ordered four boxes of contacts and only three were shipped to me. After getting a hold of you, I waited two days for a response if you would resend them. Supposedly they were sent, and I was supposed to get a conformation email, that has not come in yet, and I still have not received my box of contacts I payed for. "

modified review Rep reply posted May-26-2015

opticontactscom, OptiContacts.com rep has responded

“Thank you for your feedback. We apologize for the mistake our shipping department has made. The fourth box of lenses has been shipped on Friday, May 22nd and it is scheduled to be delivered today, May 26th. If we can offer any further assistance, please feel free to contact us at any time.

Thank you for choosing OptiContacts.com!”


Rating 6/10
3/5
modified review posted

"Could not get my contact lenses brand because my prescription did not specify the brand I wanted. Will contact my Optometrist on my next visit. Otherwise, everything is fine."

modified review Rep reply posted May-26-2015

opticontactscom, OptiContacts.com rep has responded

“Thank you for your feedback. Indeed contact lens prescriptions are brand specified since all the lenses are designed to fit and feel differently. We are looking forward to hearing from you as soon as you update your prescription.

Thank you for choosing OptiContacts.com!”


Rating 10/10
5/5
modified review posted

"Good, easy and quick service"


Rating 10/10
5/5
modified review posted

"easy peasy! i will be back"


Rating 10/10
5/5
modified review posted

"Price correct and exact product."


Rating 10/10
5/5
modified review posted

"Very quick delivery. Very easy and will order again"


Rating 10/10
5/5
modified review posted

"Prompt service and good prices!
"


Rating 10/10
5/5
modified review posted

"The website is very user friendly and the contacts arrived in a few days."


Rating 2/10
1/5
modified review posted

"Hi,

I did not receive the product yet!!
i had to buy for two month in the store untill i get your delivery.

Please update me ASAP!

Moshe
"

modified review Rep reply posted May-26-2015

opticontactscom, OptiContacts.com rep has responded

“Thank you for your feedback. Please note the order has been kept on hold as your prescription did not specify the brand of lenses you have ordered. You mentioned you were going back to the doctor's office to have the prescription updated and then forward us a copy. As promised, we will continue to hold the order until we receive the updated prescription from you. Please contact us as soon as you are ready to proceed.

Thank you for choosing OptiContacts.com!”


Rating 10/10
5/5
modified review posted

"Simple, got the contacts in 2 days!"


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OptiContacts.com is a Merchant Member! Learn more

OptiContacts.com is a merchant member
OptiContacts.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,838 merchant members.