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  • OptiContacts.co OptiContacts.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1010 Niagara Street, Buffalo NY
    • Contact: service@opticontacts.com
    • Phone: 1-888-OPTIC-01
    • Customer Support: 1-888-678-4201
    • Business Hours: 10:00AM - 6:00PM EST
    • Fax: 1-888-414-1073

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.01/10 9.01/10
    Chance of future purchase: Rating 9.14/10 9.14/10
    Shipping & packaging: Rating 5.23/10 5.23/10
    Customer service: Rating 9.1/10 9.1/10
    Return/Replacement policy: --/10

28,451 Customer Reviews

No Avatar

Verified Customer
Rating 8/10
4/5
2016-11-30

Low prices

"Why the processing fees??"


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Verified Customer
Rating 10/10
5/5
2016-11-30

"Very nice and easy to work with."


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Verified Customer
Rating 10/10
5/5
2016-11-30

Good quality

"Perfect customer service!"


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Verified Customer
Rating 8/10
4/5
2016-11-30

"The price is relatively cheaper than other websites."


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Verified Customer
Rating 10/10
5/5
2016-11-30

"Nice site to order contacts"


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Verified Customer
Rating 6/10
3/5
2016-11-30

"I couldn't figure out on the site how to create an account."

Rep reply posted Dec-02-2016

A rep from OptiContacts.com, opticontactscom, has responded

“Thank you for your feedback. There is no need to create an account as one is created for you automatically once you place your order and the login details are listed after checkout, on the order confirmation page. If we can ever assist in placing an order or for any questions you may have, please feel free to call 1-888-678-4201 or email service@opticontacts.com

Thank you for choosing OptiContacts.com!”


No Avatar

Verified Customer
Rating 6/10
3/5
2016-11-30

Prices going UP

"It would be nice if you didn't have to order a bunch of boxes to get a "deal" ($5 off, if that's a deal). At least offer free shipping on 2 boxes. Not everyone can afford 4+ boxes at once."

Rep reply posted Dec-02-2016

A rep from OptiContacts.com, opticontactscom, has responded

“Thank you for your feedback. We always try to keep our prices marked down and because of this the discounts available are very limited. We feel it is more honest to sell the lenses for less from the very beginning than to inflate the price only to offer a coupon that would only bring the price down to the same real cost. Please contact us with any questions you may have.

Thank you for choosing OptiContacts.com!”


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Verified Customer
Rating 10/10
5/5
2016-11-30

good

"seller. yes. inexpensive easy to use"


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Verified Customer
Rating 10/10
5/5
2016-11-29

"Great service as always. "


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Verified Customer
Rating 10/10
5/5
2016-11-29

"Ux on this site is awful on mobile but I like the deal."


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Verified Customer
Rating 6/10
3/5
2016-11-29

"I don't like the fact that additional processing fees were added. "

Rep reply posted Nov-30-2016

A rep from OptiContacts.com, opticontactscom, has responded

“Thank you for your feedback. We do charge a processing which is indicated on the page where you select your shipping method (2nd page of checkout). Most importantly, the total price is displayed before your payment information is requested and we would only expect our customers to place the order if they are happy with the final price. We'll always strive to provide you with a competitive price, and we offer a 7 day price guarantee. If you have any questions or concerns at all, please do not hesitate to contact us at anytime.

Thank you for choosing OptiContacts.com!


No Avatar

Verified Customer
Rating 10/10
5/5
2016-11-29

Easy and quick /cheaper cost

"The site is great. I didn't like the first set of contacts I chose. So I'm ordering the ones I used a trial pair of last week. Those are great. Don't dry out. "


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Verified Customer
Rating 10/10
5/5
2016-11-29

Reorder in less than a minute!

"So easy to reorder my lenses, took me less than a minute. "


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Verified Customer
Rating 10/10
5/5
2016-11-29

Wonderful Ey-experience

"Everything was great, just had a little trouble when I left things in my cart for more than a few mins. "


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Verified Customer
Rating 8/10
4/5
2016-11-29

Eyecellent

"This site is less expensive than anyone else."


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OptiContacts.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,607 merchant members.