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Stores > OptiContacts.com

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  • OptiContacts.co OptiContacts.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1010 Niagara Street, Buffalo NY
    • Contact: service@opticontacts.com
    • Phone: 1-888-OPTIC-01
    • Customer Support: 1-888-678-4201
    • Business Hours: 10:00AM - 6:00PM EST
    • Fax: 1-888-414-1073

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.55/10 8.55/10
    Chance of future purchase: Rating 8.79/10 8.79/10
    Shipping & packaging: Rating 5.75/10 5.75/10
    Customer service: Rating 8.74/10 8.74/10
    Return/Replacement policy: Rating 6.88/10 6.88/10

26,241 Customer Reviews

No Avatar

Verified Customer
Rating 8/10
4/5
2016-07-20

Contacts

"Great prices for online ordering. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-20

Easy, fun and great prices!!

"It was so easy to order with OptiContacts.com! Visuals were a great help!"


No Avatar

Verified Customer
Rating 6/10
3/5
2016-07-20

$

"Price went up by $12. Used to be cheaper"

Rep reply posted Jul-22-2016

A rep from OptiContacts.com, opticontactscom, has responded

“Thank you for your feedback. It appears that your previous order came through a promotional link on Google which is intended for new customers. We occasionally have promotional links with special prices to attract new customers, but such prices are typically not sustainable or intended for re-use. It's somewhat of a 'new customer bonus' of which the expense is absorbed by our marketing department. We hope you are enjoying our service and still see the value we provide, even when we can't offer you a promo price every time. We'll always strive to provide you with a competitive price, and we offer a 7 day price guarantee. If you have any questions or concerns at all, please do not hesitate to contact us.

Thank you for choosing OptiContacts.com!”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-20

Best price and user friendly website

"Great pricing and easy ordering."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-20

Super fast shipping, excellent customer service!

"I always have my orders within a few days!"


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Verified Customer
Rating 10/10
5/5
2016-07-20

Super Dependable

"No problems with transaction every time I come to order."


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Verified Customer
Rating 10/10
5/5
2016-07-20

Great Experience ordering Biofinity Contacts

"Great seemless experience for ordering contacts. Picked this site even though it was more expensive, because of security features, great prices, and and overall superb site.
Hope to business again with this company. 5 out of 5 across the gamut.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-20

"Shipping should be FREE when purchasing merchandise over $50.00!!!"


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Verified Customer
Rating 10/10
5/5
2016-07-20

best overall place to buy!

"easy to order, free shipping, best prices!"


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Verified Customer
Rating 8/10
4/5
2016-07-20

"I don't think I got my $5 voucher taken off. It said it would show after checkout, but I never saw it. Can you help?"


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Verified Customer
Rating 10/10
5/5
2016-07-20

great speedy process

"great experience and buying process"


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Verified Customer
Rating 10/10
5/5
2016-07-20

fyj

"gjfjsgsgdhdhdfjhfjfjfjvgnm"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-20

Great so Far!

"My first time using the site and I'm eager to see the results. Ended up seeing a voucher for a free pair of glasses ($33 and cheaper) which I've scoped out and have found something I'd like so we'll see. Called customer service and spoke with Irina; she was very helpful and nice. Refreshing to get that from a company these days."


No Avatar

Verified Customer
Rating 4/10
2/5
2016-07-20

Mediocre company.

"I have a prescription on file with them. They know I will placing a reorder on a regular basis but the still refuse to stock my contacts. So I get an email every time I order that my order will be delayed 3 weeks while they screw around and get that I ordered from their supplies and then send it to me. They won't even drop-ship so I can get it faster."

Rep reply posted Jul-22-2016

A rep from OptiContacts.com, opticontactscom, has responded

“Thank you for your feedback. We are very sorry you feel that way but stock levels are implemented based on sales volume of a certain lens/prescription. Your prescription is the highest made in that particular lens type and not very popular therefore less stocked. Also we are unable drop-ship as the manufacturer does not offer such an option. We are sure you understand we cannot stock every single type of lens in every single possible combination of parameters for each individual customer waiting for them to place an order as that would literally mean hundreds of thousands of boxes that could very easily expire if the customer orders elsewhere or if their prescription changes. Since you have such a high prescription we recommend you order well in advance to make sure you do not run out. Again please accept our apologies for any inconvenience.

Thank you for choosing OptiContacts.com!


todker's Avatar

Verified Customer
Rating 10/10
5/5
2016-07-20

Best Price on Contacts!

"Shopped around the internet on many different contact sites, but Opticontacts.com had the best all around price on the contacts I needed."


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OptiContacts.com is a merchant member
OptiContacts.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,538 merchant members.