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RatingsRating
Store InformationStore Info
Full Rating Profile
  • OptiContacts.co OptiContacts.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1010 Niagara Street, Buffalo NY
    • Contact: service@opticontacts.com
    • Phone: 1-888-OPTIC-01
    • Customer Support: 1-888-678-4201
    • Business Hours: 10:00AM - 6:00PM EST
    • Fax: 1-888-414-1073

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.27/10 8.27/10
    Chance of future purchase: Rating 7.96/10 7.96/10
    Shipping & packaging: Rating 7.87/10 7.87/10
    Customer service: Rating 6.72/10 6.72/10
    Return/Replacement policy: Rating 7.31/10 7.31/10

21,135 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5

"It was perfect, I would definitely order again."


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Verified Customer
Rating 2/10
1/5

"It's been 4 weeks, where are my glasses?!"

Rep reply posted Jul-01-2015

opticontactscom, OptiContacts.com rep has responded

“Thank you for your feedback. The package with your glasses is currently in transit with a scheduled delivery date of July 2nd. You may track the package online using the tracking number that has been emailed to you.

Thank you for choosing OptiContacts.com!”


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Verified Customer
Rating 10/10
5/5

"Great, always come on time!"


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Verified Customer
Rating 10/10
5/5

"timely delivery. easy reorder"


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Verified Customer
Rating 10/10
5/5

"Easy to order. Delivered quickly and accurately."


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Verified Customer
Rating 10/10
5/5

"The order was easy to place, arrived on time and we will definitely be reordering from OptiContacts."


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Verified Customer
Rating 10/10
5/5

"I was delighted to find a website that offered the contacts that I wear at a very competitive price. The box arrived within the window of time offered so I was very pleased. My only frustration and it's only a potential one is that my prescription seems to change every few years and Opticontacts policy of only taking back unopened, unmarked boxes for credit is less than optimal because you can't always time your exams for when you've reached the end of a box and before you open the next one. A relatively minor issue."


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Verified Customer
Rating 8/10
4/5

"Took longer than expected. Got an email two days after purchase that there was a backorder from the manufacturer."


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Verified Customer
Rating 10/10
5/5

"great company - always delivers on time - great prices."


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Verified Customer
Rating 10/10
5/5

"This is my second order with OptiContacts.com. Just like my first order,it was easy to place and shipping was Super Fast. Oh, did I mention the savings? I saved a lot of money and received my order in 3 days. I have recommend them to my family and friends (that says allot). I will continue to be a repeat customer.
Thanks,
Rick
"


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Verified Customer
Rating 10/10
5/5

"Good price on the contacts"


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Verified Customer
Rating 10/10
5/5

"Although the shipment took longer than it should have, I am pleased with the product and pricing offered by OptiContacts.com. Hopefully, I'll be reordering from them as well as placing an order for my wife's lenses."


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Verified Customer
Rating 10/10
5/5

"Great service. Delivered quickly easy ordering."


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Verified Customer
Rating 10/10
5/5

"they were great about making sure the prescription and the order matched and getting the contacts to us."


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Verified Customer
Rating 10/10
5/5

"Great price for my contacts! "


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OptiContacts.com is a merchant member
OptiContacts.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,850 merchant members.