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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 653 Triangle Road, Fond du Lac, WI
    • Contact: serv@onlinebootstore.com
    • Phone: 1-888-824-3613
    • Customer Support: 1-888-824-3613
    • Business Hours: 24/7
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.21/10 8.21/10
    Chance of future purchase: Rating 6.56/10 6.56/10
    Shipping & packaging: Rating 5.63/10 5.63/10
    Customer service: Rating 7.14/10 7.14/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

308 Customer Reviews

Rating 2/10
1/5
modified review posted

"I was a huge fan of this company for years. I promoted them to all of my friends. This past experience however, was horrible. I originally bought a pair of ariats in July. I called repeatedly wondering when my order would be shipped out, only to be told each time, "they should be sent out tomorrow". Two months later I cancelled my order. That was over a week ago I am currently still waiting on my refund to show up. I will not be a customer with this company any longer.
The only positive thing I have to say is the customer service reps are very nice.
"


Rating 10/10
5/5
modified review posted

"They delivered exactly what I ordered in a timely fashion and I am quite pleased with the product"


Rating 10/10
5/5
modified review posted

"got what I wanted, great price, shipped within time frame"


Rating 10/10
5/5
modified review posted

"Good price, easy website, prompt delivery. Yehaw!"


Rating 6/10
3/5
modified review posted

"I just wanted to let you all know that the boots are great and my fiancée is very pleased with the style. However, we both are a little upset with the fact that your webpage states very clearly that these boots were "in stock" and that they are made in the USA. When in fact, they were not in stock (I called customer service after a week had gone by and my order was still "pending".), and after receiving the boots, find out that they are made in China. The tongue clearly reads "Made in China" on both boots as does the sticker on the outside of the box. This happened to be one of the key points taken into consideration when we were choosing which boots to purchase. He is satisfied with the quality of the boots, so he will keep them, but someone might want to look more in depth into this issue. Someone else might call this a fraudulent misrepresentation of goods and not be as willing to overlook such an error."


Rating 4/10
2/5
modified review posted

"The delivery takes too long. I live in Arizona and they shipped the boots from Minnesota and it took two weeks for me to receive the boots. "


Rating 10/10
5/5
modified review posted

"Quick service! My boots were delivered a day early!! They fit perfectly and were the exact item I ordered! Thank you for your service! I will definitely use them again!!"


Rating 10/10
5/5
modified review posted

"Love the Boots. Used to get my husband the same model in steel toed but then it was discontinued. I tried different styles that were similar and they weren't comfortable at all.
I ordered these forgetting they didn't have steel toes, but he likes them so much more and he doesn't really work in a field where they are necessary. Relief. thank you.
"


Rating 10/10
5/5
modified review posted

"On time exactly what I I ordered very helpful and definitley will buy there again."


Rating 10/10
5/5
modified review posted

"Boots arrived quickly and I was very happy "


Rating 10/10
5/5
modified review posted

"good service, good price."


Rating 2/10
1/5
modified review posted

"The boots don't have a description that say they stink to high heaven. They are supposed to be hunting boots and scent control? NOT!! Also they say they are in stock, yet it took them 12 days just to ship them out! That to me is piss poor customer service. I should have had them in those 12 days!! "


Rating 10/10
5/5
modified review posted

"they were delivered timely and the quality is excellent."


Rating 10/10
5/5
modified review posted

"got what i ordered in good time"


Rating 10/10
5/5
modified review posted

"Very fast best boots hands down "


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