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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 653 Triangle Road, Fond du Lac, WI
    • Contact: serv@onlinebootstore.com
    • Phone: 1-888-824-3613
    • Customer Support: 1-888-824-3613
    • Business Hours: 24/7
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.25/10 7.25/10
    Chance of future purchase: Rating 6.82/10 6.82/10
    Shipping & packaging: Rating 6.82/10 6.82/10
    Customer service: Rating 7.19/10 7.19/10
    Return/Replacement policy: Rating 6.67/10 6.67/10

475 Customer Reviews

Rating 2/10
1/5
modified review posted

"I bought the boots as a christmas gift in the second week of november; they didn't fit properly and after christmas they would not return or exchange them. Never Again!"


Rating 10/10
5/5
modified review posted

"Quick shipping and excellent return policy. I purchased the same pair of boots in different sizes due to not knowing how the boots would fit. Returned the pair that did not fit and received a prompt refund. "


Rating 10/10
5/5
modified review posted

"My first experience, won't be my last..."


Rating 10/10
5/5
modified review posted

"Good quality boots, great price and excellent customer service"


Rating 10/10
5/5
modified review posted

"very quick on service and delivery "


Rating 10/10
5/5
modified review posted

"Excellant selection and competitive prices. Quick shipment just overall awesome service!"


Rating 10/10
5/5
modified review posted

"Good communication, prompt delivery, excellent quality"


Rating 2/10
1/5
modified review posted

"The "4-10 business day free shipping"... per the people on the phone, my (supposed in-stock) item took 8 business days (10 total days) to leave the warehouse. "

modified review Rep reply posted Jan-09-2015

CustomerCare1, OnlineBootStore.com rep has responded

“We appreciate the feedback. In response to your points, our shipping is 6-12 business it looks like your boots will arrive on business day 9. Our shipping takes a little longer, but that is how we keep our prices low and our shipping free. We do offer rush shipping options that would have sped up the shipping process for you.

We are sorry that you were on hold, we like to inform our customers that there is a potential of them to be waiting for over a minute which is why you heard that recording.

As for the price match, we do offer an amazing price match option for our customers. All of the restrictions are laid out in our 110% Price Match Guarantee Policy (on our website). Auction sites and Amazon are not included due to the potential for sale prices, liquidation prices and violations of MAP pricing.

We are sorry that your experience was not up to your standards. We strive to provide quick and accurate information to customers be it through our representatives or our website. If we have failed to convey that information we apologize for that.

We hope you enjoy your boots, and if you need any further assistance we are here to help.”


Rating 10/10
5/5
modified review posted

"I have been purchasing boots for work from this retailers for the past five years. I have not had a problem with selection or service. "


Rating 8/10
4/5
modified review posted

"The boots arrived quickly and they fit real well. Love Nocona boots! The only issue is that the dye is uneven, especially across the toe, where part of the toe is very light and part is really dark. I put some Brick 4 on thinking that it would even the color out -- nope.
"


Rating 10/10
5/5
modified review posted

"Chippewa makes a great boot. Transaction was great and shipped promptly. Thank you."


Rating 10/10
5/5
modified review posted

"I ordered a hard to find men's boot size 7 EE, this style was different, rugged, without the big chunky sole, and the bomber style leather.. nice. Perfect fit and look !
Thank you, I will definitely watch your website
for future purchases.
"


Rating 10/10
5/5
modified review posted

"Cheap well made boots fit the man well. "


Rating 8/10
4/5
modified review posted

"I'll order here again in the future"


Rating 10/10
5/5
modified review posted

"Thanks for the great service!"


OnlineBootStore.com is a Merchant Member! Learn more

OnlineBootStore.com is a merchant member
OnlineBootStore.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,896 merchant members.