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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 653 Triangle Road, Fond du Lac, WI
    • Contact: serv@onlinebootstore.com
    • Phone: 1-888-824-3613
    • Customer Support: 1-888-824-3613
    • Business Hours: 24/7
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.13/10 8.13/10
    Chance of future purchase: Rating 6.56/10 6.56/10
    Shipping & packaging: Rating 5.63/10 5.63/10
    Customer service: Rating 6.07/10 6.07/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

270 Customer Reviews

Rating 10/10
5/5
modified review posted

"The boots ordered arrived on time, and we had to return them for a smaller size which was delivered within the time frame. The customer service was very helpful and friendly with the exchange of the boots. We are very pleased with the product we ordered from Online Boot Store and we will be ordering from this company again. "


Rating 10/10
5/5
modified review posted

"Despite reading some of the negatives (primarily having to do with out-of-stock items and shipping times), I have to say that my Justin Stampede boots (WK4660) arrived only four days after placing the order.
I couldn't be happier with this online transaction. Nicely done indeed.
Dan
"


Rating 10/10
5/5
modified review posted

"I AM VERY HAPPY WITH MY BOOTS, GREAT PRICE, FIT WELL, LOOK GOOD"


Rating 10/10
5/5
modified review posted

"The boots were quickly delivered to our doorstep. "


Rating 10/10
5/5
modified review posted

"The first pair of boots that I received, had to be returned due to defect in workmanship. The second pair was sent immediately; no questions asked. They are great. Thanks for a good shopping experience."


Rating 10/10
5/5
modified review posted

"Shoes fit perfect, thank goodness."


Rating 10/10
5/5
modified review posted

"Great !! Thinking about ordering another pair."


Rating 4/10
2/5
modified review posted

"I placed my order on the 14th of July and didn' trecieve it until the 28th of July."

modified review Rep reply posted Aug-05-2014

CustomerCare1, OnlineBootStore.com rep has responded

“Thank you for ordering and taking the time to leave your feedback. We keep our prices down by using a more affordable shipping option which takes 6-12 business days from date of order to date of delivery. It does appear it took 10 business days for your boots to arrive. We do apologize that your delivery fell on the later end of the delivery duration. We are constantly searching to find affordable options to increase our speed of delivery without raising prices for our customers. We would like to thank you again for ordering and consider us in the future for an affordable source for your footwear needs.”


Rating 10/10
5/5
modified review posted

"It is hard to find anything Made in the USA. I was thrilled to finally find boots made in the USA. I had ordered Justin boots before(from another company)and when they came in they were made in China. The insole didn't stay in and had a nail that came through very soon after purchased. Very well pleased with this purchase."


Rating 8/10
4/5
modified review posted

"Order was held up for quality control. Took too long to be shipped."


Rating 8/10
4/5
modified review posted

"This is the 3rd pair of boots I have gotten from this company."


Rating 10/10
5/5
modified review posted

"Great prices, fast delivery and have a great and wide selection"


Rating 4/10
2/5
modified review posted

"You have a very long lead time, but the billing process was okay. "


Rating 6/10
3/5
modified review posted

"Super slow shipping but love my boots!!"


Rating 10/10
5/5
modified review posted

"Very pleasant buying experience. Only thing that could be better is shipping feedback. Thank you."


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OnlineBootStore.com is a merchant member
OnlineBootStore.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,858 merchant members.