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"I have used this site for 3 international trips and 2 trips in the US and was happy with competitive pricing and customer service up until the last international trip in may. I booked my flight January 1 and my return trip was changed multiple times from Cape Town to Johannesburg (eliminating the connection entirely) several times without my consent or request. I contacted the agency every time and it was fixed. I contacted one travel on the day of my departure to verify my return flight was still from Cape Town and was told everything was in order. 2 weeks later when I arrived at the Cape Town airport the flight had been cancelled and I was unable to get ahold of one travel - I had to repurchase a new ticket in order to make my connecting flight in Johannesburg and as of today (10/19/12) am still awaiting reimbursement on the additional flight I had to purchase. 5 months for a refund is absolutely ridiculous!"
"Worst site Ever. They do have cheap fares which I got lured in. What I didnt expect was it choosing flights for me totally different from the dates I Actually asked for.I booked on a weekend and didnt get to check booking confirmation back when at work where I sued my work email. turns out it was 3 days different from my specified departure and arrival dates specified! Flight to vegas was $232 for 2 .. To rebook, it cost me ANOTHER $236 additional. DOUBLE! What a rip off. They got their pound of flesh but I will NEVER EVER use them again. and I'll make sure No one else I know uses them. Should have stuck with Expeedia or ORbitz. I never had this problem with them before. Im sure Ontravel would'nt stick around for long. With dissatisfied NEW customers all the time like me preaching how HORRIBLE they are."
"Onetravel has an extremely easy to use, user-friendly layout. And the customer service is exceptional. (which is not the case at so many other booking sites!) I'll be back again for more tickets soon."
"One travel is legit! I have used this site several times and didn't have any problem! Cheapest ticket I have found so far!"
"I have used Onetravel 2 times now and I have gotten the best prices and the best service both times. I even got a booking fee discount. When I confirmed my flights, everything was correct. I have recommended the site to several of my friends and co-workers. The site is very easy to use, I was able to find flights coming and going that worked with my time schedule. I will definetely be using Onetravel again."
"Onetravel makes booking on line easy! They offer lots of options for your travel! I will be using them again for my travel needs!"
"Looking for the best price on air travel? Look no further. Onetravel makes it easy. The site is user friendly and listings for airlines was laid out simply. We would definitely use Onetravel again!"
"Best price!!! I have explored all the sites and compared Onetravel price with others and finaly found Onetarvel is offering best price for any destination.I enjoyed my trip with family!!! "
"cherilynMy experince was great. Going through the airport was very easy and my tickets were waiting for me to pick up. Everyone was very professional."
"I had great experience with onetravel.com TWICE. because:-Not only they offer THE CHEAPEST rates online...-But they did help me with finding better flight when i needed to! I already researched my flight overseas and will use their service again as they are cheaper anybody else out there.Thank you Lisa for great service and care about their customers"
"Boileroom scam mentality. Do not use them.Here is a chronological account of my dealings with Onetravel/CheapoAir:I made a reservation for my grandson on October 21. The original booking number was 9146875.After 4 separate tries to confirm the booking I learned that the original agent had entered incorrect e-mail information. This was done despite my spelling it out to her twice.Once this correction was made finally got an e-mail confirming his flight. By that time what I didn't notice was the departing flight info had been changed.Today upon trying to use the original booking number with Hawaiian Airlines, I was told the ticket had been voided by CheapoAir. My credit cards had already been charged for the ticket.When I phoned CheapoAir to inquire about why the ticket was voided and why I have not been contacted, I could not get a straight answer. Your agent finally came up with a new booking number, 9153505.Several hours later I have not received any e-mail information confirming my grandson's flight.I am at a loss to understand why if you have my e-mail address on file, I have not received confirmation about this new booking number.Today is November 4, 2011 and here is the situation:My grandson, Kevin Brown for whom I booked the flight has been barred from leaving the US and is stuck in Honolulu. Why? Because I was sold a one way ticket when CheapOair knew or should have known that international travel from the US required a round trip ticket.You'v played fast and loose with keeping me informed of changes to this reservation.You've never explained why the original ticket was voided and re-issued.And you now need to explain why the ticket was booked as a return flight to Sydney from Honolulu rather than a continuation flight through Honolulu.We are not wealthy people, we do not have the means to drop thousands of dollars at the drop of a hat because someone took our money and did not disclose this very important piece of information. If you and your agents had disclosed a requirement for a return flight, we would have had the option to make other arrangements, or not buy the ticket.As of this writing, I have not been able to confirm with the US State Dept., Department of Homeland Security or even the Australian Government ANY requirement to prove a traveler has a return ticket to enter the country."
"Our experience traveling with onetravel was great. All flights were on time. Everything went extremely well."
"I took a trip of toronto from San Diego, and not only got a great deal, but weathered through the aircanada strike that was happening the day I left. OneTravel is a great resource for air fare options. "
"it was easier to use and in fact it was a last minute call that i got an awesome ticket to Kenya 1717 dollars in summer!...cant beat that for a last minute deal."
"Chicago to Fairbanks and Seattle to Chicago without a hitch, thanks Onetravel and Lisa. Bernie and Bill"
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