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"My second purchase from onecall.com, this time a Toshiba DVD player. Great price, DVD players had free shipping too and it showed up in 2 days (was sent FedEx saver), the packing carton looked unused! The Toshiba carton inside was well packed, considering the condition of the shipper it was overkill. Unit functioned flawlessly, so I am pleased. Recommended them to a friend who was scared to buy anything over the internet, he too will be back.
"This is my third order from Onecall! I bought a Canon ZR50MC Mini DV from them this time. Now, as in the past I have been given wonderful service with no pressure to buy anything extra. They got my order to me quickly as usual. Stephanie has always been a wonderful person to deal with so ask for her when you call their store. Even though I get great service from them each I am concerned about their return policy. If you want to make a return your purchase either has to be defective or it must be in an unopened factory sealed box. So if you are going to buy from them make sure that you want the item. I did negotiate with them on a Digital Camera for a day and they do price match. What stopped me from buying it was the Return policy. I figure if I am spending close to $5000 I need the option to return the item if its not up to the expectation I expect. With high dollar items like digital cameras you have no way of knowing until you are able to handle the item. So for this Item even though they had 12 months free financing with no payments the return policy helped Kill this deal from me and was one of the deciding factors. I never buy with the intent to return but it does happen and I do not want a hassle if I find myself in that situation."
"I would highly recommend OneCall / Huppin's with a 10/10 rating. Reasonable pricing, honest advertising, easy Internet ordering, and very fast shipping, OneCall sets the standard for an Internet merchant. I purchased a Canon ZR-50 DV camcorder from OneCall. Ordering was easy, with an immediate confirmation e-mail of my order on a Wednesday morning. Before noon the same day I received another e-mail confirming shipment with a FedEx tracking number. Even though item was sent 3rd day FedEx (for only a $7.99 shipping charge), my camcorder was delivered to my door on Friday. OneCall also has very reasonably priced accessories and add-ons; I purchased an extended 3-year warranty for only $99. I tried buying this same camcorder from many of the East Coast camera shops that always show up on low price search services. While these so called low price merchants advertise lower prices then OneCall (but not that much lower), very few will actually sell you the item at that low price. The trick with these East Coast shops is the "confirmation phone call" where a high pressure sales person tries to sell you over priced add-ons you don’t need. If you don’t buy the over-priced add-on items, then the low priced item you wanted is no longer in stock. OneCall dose not use this dishonest advertising gimmicks, what you order you receive at the advertised price, and quickly. Great job OneCall!
"Great customer service-was able to talk to a sales rep on my first try. Great prices and more than shipping charges. Delivery quicker than I expected. Will certainly buy from them again."
"Great people to deal with!! I looked for this product for 3 months, they were different all the other sites I meanlike 15-20 of them were just stupid and hard to deal with, but these people are smart tell the truth about your order, availability, and also have very good prices. "
"Onecall is a customer’s dream. Like most of you, I have dealt with other e-retailers (that tend to be based in a certain city) that run the bait and switch operation, are rude and insulting, and don’t realize that service extends beyond the sale.
Checking first on the internet, I found an excellent price on a Canon GL1 at Onecall, so I called to confirm the price. I talked to a sales associate, and he was patient, answering all of my questions thoroughly. He also informed me that there was a bigger rebate starting in 2 days for that particular camera, so I waited and ordered and saved an additional $150 that I wouldn’t have if their sales staff were any less knowledgeable or considerate.
The camera arrived in 3 days (I chose standard shipping) from Washington to Texas – so they processed my order immediately. Full USA warranty, full retail kit – no gray market worries here.
Once the camera arrived, I had an issue of concern, so I e-mailed Onecall. They called me back within the half hour and we were able to straighten things out.
Two weeks after my order, my original salesmen made a follow up call to make sure that I was completely satisfied.
Could I ask for anything more?
With my small business, I consult with other businesses, organizations, and churches to determine their video needs and to train them for their needs. For their purchases, I will refer them to Onecall without hesitation.
"After reading so many bad review about so many websites, I was really nervous about making a camera purchase from an internet store. Then I read some of the reviews here about Onecall. The first thing Here are some of the thing that I noticed about Onecall. They are located in Washington not New York!. The prices are competitive and they included shipping. They are proud of their reviews (many links to review sites like resellerrating). I called them to verify stock and price. A real person answered the phone. No multi level menus. The salesman was polite, knowledgeable and didn't pressure or to rush me into making the purchase. When I told him I wanted to buy only the camera and nothing else, it was still in stock!. I told him I wouldn't be home to sign for the package. He took the time to look up the nearest FEDEX location( only about 1 mile from my home) and suggested I pick it up there. The camera arrived 2 days later. I did pay a little more then some of the New York scammera sites but a couple of buck is worth the pease of mind. I highly recommend this site!!
"
This review was modified by d113524 on April 24 2002 01:57:47 PM
"Wow, this company was amazing! I placed an order for a Yamaha receiver on Friday morning, using their web site. They shipped it FedEx Express, and it was on my doorstep on Monday! The pricing was very competitive, too. This was a new model, and everywhere else was charging MSRP. OneCall gave it to me at 10% off, no sales tax, and free FedEx Express shipping. I will definitely do business with them again!"
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posted Mar-12-2002 
posted Mar-30-2002 
This review was modified by 
![Share](javascript:share_rating({"review_body":"This is my third order from Onecall! I bought a Canon ZR50MC Mini DV from them this time. Now, as in the past I have been given wonderful service with no pressure to buy anything extra. They got my order to me quickly as usual. Stephanie has always been a wonderful person to deal with so ask for her when you call their store. Even though I get great service from them each I am concerned about their return policy. If you want to make a return your purchase either has to be defective or it must be in an unopened factory sealed box. So if you are going to buy from them make sure that you want the item. I did negotiate with them on a Digital Camera for a day and they do price match. What stopped me from buying it was the Return policy. I figure if I am spending close to $5000 I need the option to return the item if its not up to the expectation I expect. With high dollar items like digital cameras you have no way of knowing until you are able to handle the item. So for this Item even though they had 12 months free financing with no payments the return policy helped Kill this deal from me and was one of the deciding factors. I never buy with the intent to return but it does happen and I do not want a hassle if I find myself in that situation.","link":"http:\/\/www.resellerratings.com\/store\/OneCall\/comment\/40806#comment40806","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/OneCall.jpg","store_name":"OneCall.com","username":"ComicDom1","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Super friendly and very prompt shipment.","link":"http:\/\/www.resellerratings.com\/store\/OneCall\/comment\/41438#comment41438","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/OneCall.jpg","store_name":"OneCall.com","username":"PS1966","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"the web site was easy to navigate.<br><br>the price was the best i could find.<br><br>my order was processed in a mater of hours and tracking numbers were provided by email within hours of shiping.","link":"http:\/\/www.resellerratings.com\/store\/OneCall\/comment\/41869#comment41869","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/OneCall.jpg","store_name":"OneCall.com","username":"merchant2112","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I would highly recommend OneCall \/ Huppin\u0027s with a 10\/10 rating. Reasonable pricing, honest advertising, easy Internet ordering, and very fast shipping, OneCall sets the standard for an Internet merchant. I purchased a Canon ZR-50 DV camcorder from OneCall. Ordering was easy, with an immediate confirmation e-mail of my order on a Wednesday morning. Before noon the same day I received another e-mail confirming shipment with a FedEx tracking number. Even though item was sent 3rd day FedEx (for only a $7.99 shipping charge), my camcorder was delivered to my door on Friday. OneCall also has very reasonably priced accessories and add-ons; I purchased an extended 3-year warranty for only $99. I tried buying this same camcorder from many of the East Coast camera shops that always show up on low price search services. While these so called low price merchants advertise lower prices then OneCall (but not that much lower), very few will actually sell you the item at that low price. The trick with these East Coast shops is the \u0022confirmation phone call\u0022 where a high pressure sales person tries to sell you over priced add-ons you don’t need. If you don’t buy the over-priced add-on items, then the low priced item you wanted is no longer in stock. OneCall dose not use this dishonest advertising gimmicks, what you order you receive at the advertised price, and quickly. Great job OneCall!<br><br>","link":"http:\/\/www.resellerratings.com\/store\/OneCall\/comment\/42289#comment42289","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/OneCall.jpg","store_name":"OneCall.com","username":"trbrogan@mminter","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great customer service-was able to talk to a sales rep on my first try. Great prices and more than shipping charges. Delivery quicker than I expected. Will certainly buy from them again.","link":"http:\/\/www.resellerratings.com\/store\/OneCall\/comment\/42529#comment42529","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/OneCall.jpg","store_name":"OneCall.com","username":"slm110","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great people to deal with!! I looked for this product for 3 months, they were different all the other sites I meanlike 15-20 of them were just stupid and hard to deal with, but these people are smart tell the truth about your order, availability, and also have very good prices. ","link":"http:\/\/www.resellerratings.com\/store\/OneCall\/comment\/42582#comment42582","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/OneCall.jpg","store_name":"OneCall.com","username":"whistelbritchs","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Onecall is a customer’s dream. Like most of you, I have dealt with other e-retailers (that tend to be based in a certain city) that run the bait and switch operation, are rude and insulting, and don’t realize that service extends beyond the sale.<br><br>Checking first on the internet, I found an excellent price on a Canon GL1 at Onecall, so I called to confirm the price. I talked to a sales associate, and he was patient, answering all of my questions thoroughly. He also informed me that there was a bigger rebate starting in 2 days for that particular camera, so I waited and ordered and saved an additional $150 that I wouldn’t have if their sales staff were any less knowledgeable or considerate.<br><br>The camera arrived in 3 days (I chose standard shipping) from Washington to Texas – so they processed my order immediately. Full USA warranty, full retail kit – no gray market worries here.<br><br>Once the camera arrived, I had an issue of concern, so I e-mailed Onecall. They called me back within the half hour and we were able to straighten things out.<br><br>Two weeks after my order, my original salesmen made a follow up call to make sure that I was completely satisfied.<br><br>Could I ask for anything more?<br><br>With my small business, I consult with other businesses, organizations, and churches to determine their video needs and to train them for their needs. For their purchases, I will refer them to Onecall without hesitation.<br><br>Chris P. Jones<br>Waco, Texas<br>","link":"http:\/\/www.resellerratings.com\/store\/OneCall\/comment\/42634#comment42634","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/OneCall.jpg","store_name":"OneCall.com","username":"Chris P. Jones","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"After reading so many bad review about so many<br>websites, I was really nervous about making a <br>camera purchase from an internet store. Then I <br>read some of the reviews here about Onecall. <br>The first thing Here are some of the thing that <br>I noticed about Onecall.<br>They are located in Washington not New York!.<br>The prices are competitive and they included<br>shipping. <br>They are proud of their reviews (many links to <br>review sites like resellerrating).<br>I called them to verify stock and price.<br>A real person answered the phone. No multi<br>level menus.<br>The salesman was polite, knowledgeable and <br>didn\u0027t pressure or to rush me into making<br>the purchase. <br>When I told him I wanted to buy only the<br>camera and nothing else, it was still<br>in stock!. <br>I told him I wouldn\u0027t be home to sign for <br>the package. He took the time to look up<br>the nearest FEDEX location( only about 1<br>mile from my home) and suggested I pick it<br>up there. The camera arrived 2 days later.<br>I did pay a little more then some of the <br>New York scammera sites but a couple of<br>buck is worth the pease of mind.<br>I highly recommend this site!!<br><br>","link":"http:\/\/www.resellerratings.com\/store\/OneCall\/comment\/43159#comment43159","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/OneCall.jpg","store_name":"OneCall.com","username":"d113524","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Wow, this company was amazing! I placed an order for a Yamaha receiver on Friday morning, using their web site. They shipped it FedEx Express, and it was on my doorstep on Monday! The pricing was very competitive, too. This was a new model, and everywhere else was charging MSRP. OneCall gave it to me at 10% off, no sales tax, and free FedEx Express shipping. I will definitely do business with them again!","link":"http:\/\/www.resellerratings.com\/store\/OneCall\/comment\/43337#comment43337","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/OneCall.jpg","store_name":"OneCall.com","username":"resellerrater","rating":"5"}, "single");){kind=link}
"My second purchase from onecall.com, this time a Toshiba DVD player.
Great price, DVD players had free shipping too and it showed up in 2 days (was sent FedEx saver), the packing carton looked unused! The Toshiba carton inside was well packed, considering the condition of the shipper it was overkill.
Unit functioned flawlessly, so I am pleased. Recommended them to a friend who was scared to buy anything over the internet, he too will be back.
Can't go wrong with these guys!"