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Ratings Rating
Full Rating Profile
OneCall.com Coupons
  • Rating 9.33/10 1,516 reviews

    9.33 / 100
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    OneCall.com does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!
  • OneCall.com contact information

    • Address: 229 North Ella Road Spokane, WA
    • Contact: onecall@onecall.com
    • Phone: 1.800.788.9765
    • Customer Support: 1.800.788.9765
    • Business Hours: 6a-8p PST Mon - Fri, 7a-6p PST Sat & Sun
    • Fax: 509.838.4387

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review profile

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: 0.00/10

All 1,523 Customer Reviews

Rating 10/10
5/5
modified review posted

"These people are great, they keep their promises and got my order to me on time, will be doing more business with them. Have had problems with a company in NJ but Onecall got my order to me as promised."




Rating 10/10
5/5
modified review posted

"I've done business with a number of online companies, but with none that were easier, faster, and more professional than OneCall. Not only that, but I paid 17% less than with any other merchant I looked at and there were many. This is a company I would do repeat business with in a New York minute. "


Rating 10/10
5/5
modified review posted

"Order placed no problems for 92" Mits HDTV, $2599.98. Did NOT push extra warranty, extra insurance, or extra accessories unlike Abes of Maine, TV Authority, and many other dealers. ONE CALL is FANTASTIC!!! Seller was very pleasant, honest, and helpful. Considering buying another one tomorrow if wife permits, though this time w. white glove delivery as TV is 250+ pounds! By the way, white glove from One Call is $100 but $150 from Abes of Maine. ONLY BUY FROM ONE CALL!!!!! Not at all asked to write this review by anybody. Just appreciative, telling friends, family, all."


Rating 2/10
1/5
modified review posted

"I purchased a camera from this seller from Barnes and Noble marketplace. I found out a week later that this camera goes for a cheaper price on amazon, and, as a corollary, I decided to purchase the item through amazon. I emailed them to return the item as a I had not opened the box yet but never got a response. I contacted barnes and noble regarding this, but they weren't able to handle the issue as well. I finally called the seller only to find out that I would have to pay for return shipping, despite of the fact that this was never disclosed on the barnes and noble website. I even explained this to their customer care but they weren't very sympathetic to the issue. Save yourself the hassle and go with a more reputable seller like amazon with better customer support.
"

+ Read user comments

No Avatar
Alexandria, VA
Rating 10/10
5/5
modified review posted
ResellerRatings.com TOP REVIEWER!

"They were very nice on the phone, wait time was very short. I put in my order over the phone for two Boston Acoustics A26 speakers. Phone attendant said they would ship later in the evening (they did) and arrive within 4-5 business days (it did). It shipped from their office in Spokane, WA. It shipped on a Tuesday evening and arrive on Saturday morning at my apartment in northern Virginia. Speakers work fine. The exterior box was wet, not sure how it got wet. The speaker box was damp on one corner, but I doubt itll affect the speaker since the speaker is wrapped in plastic and propped on styrofoam so that it doesnt contact the box walls. I already called OneCall and they put a note down on my order if anything should happen. I'm a happy customer, will buy again if I need anything."


Rating 10/10
5/5
modified review posted

"The experience was great. Using the website was easy and when I had a question your representative was very helpful. Will return for future orders and recommend to others I know. "


Rating 10/10
5/5
modified review posted

"I have been buying from OneCall for over 10 years. I have NEVER had any problems at all. Their sales people are knowledgeable and professional. They ship when promised. They do not play games like suddenly becoming 'out of stock' of your product when you decline to purchase the extended warranty or accessory items. Overall, this is one of the very few online places that you can always trust! "


Rating 10/10
5/5
modified review posted

"OneCall.....You rock! Your seervice was excellent. People were wonderful, and I am enjoying my new Beats Pro headphones. Shipping was free and quick. All I can say is OneCall I LOVE YOU! I will be back.ThankYou!"


Rating 10/10
5/5
modified review posted

"I have made two major purchases from OneCall and a couple small supporting ones in one month. One major purchase was for an "Open Box" item (ZVOX Z-Base 580 sound bar) and the other for a new one (FujiFilm FinePix X10 camera). In all cases the products were in excellent condition, in their original packaging, were delivered promptly and purchased at considerable savings. I would not hesitate to purchase from OneCall again. In fact, OneCall would be my first choice for electronic shopping."

modified review This review was modified by Avg_Joe on April 23 2012 09:05:56 AM

Rating 10/10
5/5
modified review posted

"I've had my Fujifilm X10 camera now for almost a month and I really like this camera a lot. The service from OneCall was as good as it gets. The salesperson, Chad, was a pleasure to work with and extremely helpful. He worked with me in an "emergency" situation in that I had ordered this same camera through Amazon but it never arrived, in fact, Amazon had no record of the order at all and I was leaving to go on vacation the very next day. I was able to find out that Amazon was the "go between" for the order in which the camera was coming from OneCall anyway. So, with this bit of information, I called OneCall directly and ended up ordering from them with very personalized service from a "real person" which is always my preference. I was told of an "open box" X10 and ended up purchasing that camera instead of the advertised used version of the same... for only a few dollars more. This was a new camera with full USA factory warranty at a substantial discount off retail. My whole experience with OneCall was great and I will be contacting Chad again. As a matter of fact, I will be contacting him a the first of next week to inquire about a Nikkor 85mm 1.8G lens.
A truly satisfying online buying experience !!! T.D. Smith, Wilmington, NC

"


Rating 10/10
5/5
modified review posted

"This is the first time I have ever placed an order with OneCall......You know what? It wont be the last. They have done a wonderful job in helping me out and to get the best price for the product I was looking for is of course a great plus and a half!

Living out in the Pacific is challenging when you are doing on line orders. Many of the large retail chains give you a hard time with shipping using the USPS. No such problem with OneCall. They were very willing to accomodate my shipping needs using the post office. The other option FedEx and UPS would have cost me more than the product was worth. So for those of you looking for great prices on the internet and dont stay in the mainland, OneCall is the answer! Good prices, great customer service and I am sure a host of other goodies for the asking.

A fan for life. Hope your experience will be as good as mine.

OneCall is the only number TwoCall!
"


Rating 10/10
5/5
modified review posted

"Service was great. No issues at all and product received on time and in great condition"


Rating 10/10
5/5
modified review posted

"The One Call experience was great. I ordered a pair of speakers on April 5th and the package arrived on April 13th. Very fast shipping. The price of the pair was also awesome. I would buy from OneCall again. I highly recommend them."


Rating 10/10
5/5
modified review posted

"OneCall was great!

I needed overnight shipping and it was near the cut-off time for them to get it shipped out that day. I called in after making my order online to try and ensure the shipment and the rep on the phone was more than helpful and assured me she had it coordinated to be on the trucks that day. Sure enough, I received the camcorder the very next day. Great service and follow through from OneCall!
"


Rating 10/10
5/5
modified review posted

"I have made two purchases from OneCall, and both experiences have been great. The first was for a Tamrac Expedition 7 camera back pack. Chad, the sales representative I spoke to worked with me on matching a lower price I found on the internet. He shipped it right out and it arrived quickly. The second purchase was for a Canon 5D Mk3. I had called, and spoke to Chad, he remembered me from the camera backpack. He advised he didn't think he would have any left from the pre-orders. He called me back later that day and said they got the cameras in, and he has extras if I was interested. I was leaving for a photo trip to northern AZ, and we worked out him shipping it to AZ where I was able to pick it up and use it on this trip. Another associate there, Patrick was helpful in making sure I got the camera on the day I needed it to arrive. Chad called me today to see how th4e trip went and to follow up on the camera. These guys know customer service and I will purchase from them again."



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