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"I had dealt with OnTimeDigital 3 times by now. All 3 times were great, same day dispatch for Regular Shipping, packages arrived in 2 business days. They have absolutely the lowest prices on the web for most of the items. They may also hard-to-find items in stock. Wanna know if a hard-to-find item really in stock? Just call them and ask! Real great service and best prices for US warranty items. Definitely will buy again. "
"great phone service. James was superhelpful. product- garmin nuvi 1760 arrived in 2 days - did not pay for express shipping. called back for help with learning to use it and James was right there. too bad about all the bad reviews - wanted to help other consumers since this was the lowest price and could find + no reason to avoid this merchant. "
"Do not try this website. They are bunch of crooks. I placed my order on Nov 13 for a Garmin $189. They called me on Monday that I need to buy a charge.I told them to cancel the order but the guy Mani told me they would charge a 20% restocking fee. I told them just to ship the unit to me without the charge. Then I checked back the website and the order status showed BACKORDER. I called back immediately to cancel the order but the guy Mani told me not "because I did not want to". What a bunch of crooks. I am going to call my credit card company to fix this"
This review was modified by zhifangchen on December 05 2008 05:01:43 PM
"I was in the market for a Canon SD790 and OnTime had the best price $119), I almost bought the camera, then I found out the camera is just the body and comes with nothing. No charger, no cables, No battery, etc and I called to make sure. After waiting a long time I talked to a slaesperson. He confirmed that I had to buy all these Standard accessories and was extremely rude and said I was wasting his time and hang up on me. I called the cutomer Service and after a long wait talked to a nice lady that confirmed that you only get the bare camera and referred me to manager. I left a message. Also I had sent them emails and they never answered. I would never do business with them. These people are the same as HD Camera world. DO NOT BUY FROM THEM> They are crooks, dishonest and Rude."
"I ordered a Kodak z-812 IS camera from them only to be called by "James" from there store on all three phones (only gave them my mobile number, and the other two are unlisted!) he started the bait and switch routine mentioned in the other reviews and tried to sell me a battery I had already bought for $10 for $129 or he would not sell me the camera. Was very rude, and when I said I wanted to cancel the order, he said FU you're just wasting my time and hung up. I called my credit card company and canceled to card so they couldn't use it. These guy's are crooks, there are many sites with complaints on them or any of their dozens of other named "stores/sites" Avoid them like the plague. "
"Do NOT buy from ontime digital!!!! They are pulling the classic bait and switch and upsell scam!!!
Ontime digital is obviously operating from a script. After placing my order for a digital camera, I receive an email several days later to confirm the order.
When they have you on the phone, they begin the scam. They tell you that the camera can only operate with nickel metal hydtare batteries - which is not true. They offer to sell you the battereies and charger for $79 which is a completely ridiculous price. You of course balk and then they try and hook you in by negotiating the price of the batteries. I was infuriated by such deceptive sales techniques so at this point I demanded that the order be cancelled but "Joe Grant" said that the order is already in the system and cannot be cancelled. He was an extremely rude and vulgar character. I called the credit card company and told them to accept no charges on this card. However, it was too late and the charge was aproved and th item is on its way. I will have to now dispute the charge."
"I bought a Garmin 880 from their website.. which was for $416 atleast 200$ less than what is available anywhere else.. I got an email asking me to call them back to confirm the order.. The guy was like.. do you want a warranty? I was like I have a couple of questions and he says.. sorry I will have to cancel your order.. I asked what year maps does it have 2009? and he said it doesnt come with any maps.. I was shocked and then he asked me if I would buy it in $699.. I said I need it in the price I bought it for and then he wanted to give it in $600. I told him he couldnt change the price on me.. and his answer was - "I can do anything dude..".. and hung up..
I called again was transferred to him again and he said the product you ordered is not in stock.. then he was like if you want to pay 700$ we can ship it to you with 2009 maps.. and when I said they should honor the price they sold on their website.. the guy made an obscene comment.. I said I would have to report this to consumer court and his answer was "Wooooo I am scared.. Bye" .. and he hung up..
I had my wife call as a new customer.. they kept transferring her 3 times and then hung up.. and tried calling again and it quickly changed the message to our office is currently closed..
Its a huge SCAM.. PLEASE DO NOT BUY ANYTHING FROM ONTIMEDIGITAL.COM "
"This company is an EAST COAST SCAM HOUSE, they are not an authorized Dealer for the Sony PMW-EX1 or EX3, check Sony's Website for proof... don't fall for Bait and Switch Tactics!!"
"As soon as order was placed I received an email 3 days later asking to confirm the order. I called during the posted hour and was told the store was closed. Finally got in touch with them on sunday once I forceully entered an extension. Then it began, would you like a warranty? Do you want the 1 hour 2 hour or 3 hour battery. Said no thank you to everything and asked when the camera would be shipped and if it was in stock. Said the camera was in stock and would get here in 3-5 days. Checked today and saw the order was now "backordered" I am canceling and going to a more reputable source."
"Here is another review to confirm this is seller is operating a classic bait-and-switch scam. I placed an order for a Garmin GPS unit that was offered for an amazingly good price. The next day I got an email asking me to call to confirm my order. I called the number provided, and the clerk first informed me that the unit I ordered did not ship with a battery. I was a bit stumped at first. My girlfriend has a similar Garmin GPS and the battery is not even user accesible, it is built into the case. You'd like void your warranty opening the case yourself. I informed the person I spoke to of this, and he then changed his story to say the battery was included but the GPS did not come with any maps. This is silly too, because if go on the Garmin website they have what they call a "nuMaps Guarantee". Any new owner can download the most updated maps for free within their first 60 days of using the GPS. I didn't bother to explain that to the clerk, but asked to cancel my order. The clerk agreed to cancel it, but now I am going to be watching my credit card statement carefully to be sure this company doesn't make any unauthorized charges.
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posted Nov-17-2008 
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![Share](javascript:share_rating({"review_body":"great phone service. James was superhelpful. product- garmin nuvi 1760 arrived in 2 days - did not pay for express shipping. <br>called back for help with learning to use it and James was right there. <br>too bad about all the bad reviews - wanted to help other consumers since this was the lowest price and could find + no reason to avoid this merchant. ","link":"http:\/\/www.resellerratings.com\/store\/On_Time_Digital\/comment\/466615#comment466615","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/On_Time_Digital.jpg","store_name":"On Time Digital","username":"millerlyla","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Do not try this website. They are bunch of crooks. I placed my order on Nov 13 for a Garmin $189. They called me on Monday that I need to buy a charge.I told them to cancel the order but the guy Mani told me they would charge a 20% restocking fee. I told them just to ship the unit to me without the charge. Then I checked back the website and the order status showed BACKORDER. I called back immediately to cancel the order but the guy Mani told me not \u0022because I did not want to\u0022. What a bunch of crooks. I am going to call my credit card company to fix this","link":"http:\/\/www.resellerratings.com\/store\/On_Time_Digital\/comment\/419766#comment419766","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/On_Time_Digital.jpg","store_name":"On Time Digital","username":"zhifangchen","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I was in the market for a Canon SD790 and OnTime had the best price $119), I almost bought the camera, then I found out the camera is just the body and comes with nothing. No charger, no cables, No battery, etc and I called to make sure. After waiting a long time I talked to a slaesperson. He confirmed that I had to buy all these Standard accessories and was extremely rude and said I was wasting his time and hang up on me. I called the cutomer Service and after a long wait talked to a nice lady that confirmed that you only get the bare camera and referred me to manager. I left a message. Also I had sent them emails and they never answered. I would never do business with them. These people are the same as HD Camera world. <br>DO NOT BUY FROM THEM> They are crooks, dishonest and Rude.","link":"http:\/\/www.resellerratings.com\/store\/On_Time_Digital\/comment\/419955#comment419955","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/On_Time_Digital.jpg","store_name":"On Time Digital","username":"ali40","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a Kodak z-812 IS camera from them only to be called by \u0022James\u0022 from there store on all three phones (only gave them my mobile number, and the other two are unlisted!) he started the bait and switch routine mentioned in the other reviews and tried to sell me a battery I had already bought for $10 for $129 or he would not sell me the camera. Was very rude, and when I said I wanted to cancel the order, he said FU you\u0027re just wasting my time and hung up. I called my credit card company and canceled to card so they couldn\u0027t use it. These guy\u0027s are crooks, there are many sites with complaints on them or any of their dozens of other named \u0022stores\/sites\u0022 Avoid them like the plague. ","link":"http:\/\/www.resellerratings.com\/store\/On_Time_Digital\/comment\/420021#comment420021","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/On_Time_Digital.jpg","store_name":"On Time Digital","username":"dslabby","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Do NOT buy from ontime digital!!!!<br>They are pulling the classic bait and switch and upsell scam!!!<br><br>Ontime digital is obviously operating from a script. After placing my order for a digital camera, I receive an email several days later to confirm the order. <br><br>When they have you on the phone, they begin the scam. They tell you that the camera can only operate with nickel metal hydtare batteries - which is not true. They offer to sell you the battereies and charger for $79 which is a completely ridiculous price. You of course balk and then they try and hook you in by negotiating the price of the batteries. I was infuriated by such deceptive sales techniques so at this point I demanded that the order be cancelled but \u0022Joe Grant\u0022 said that the order is already in the system and cannot be cancelled. He was an extremely rude and vulgar character. I called the credit card company and told them to accept no charges on this card. However, it was too late and the charge was aproved and th item is on its way. I will have to now dispute the charge.","link":"http:\/\/www.resellerratings.com\/store\/On_Time_Digital\/comment\/420447#comment420447","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/On_Time_Digital.jpg","store_name":"On Time Digital","username":"ConsumerFairness","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I bought a Garmin 880 from their website.. which was for $416 atleast 200$ less than what is available anywhere else.. I got an email asking me to call them back to confirm the order.. The guy was like.. do you want a warranty? I was like I have a couple of questions and he says.. sorry I will have to cancel your order.. I asked what year maps does it have 2009? and he said it doesnt come with any maps.. I was shocked and then he asked me if I would buy it in $699.. I said I need it in the price I bought it for and then he wanted to give it in $600. I told him he couldnt change the price on me.. and his answer was - \u0022I can do anything dude..\u0022.. and hung up.. <br><br>I called again was transferred to him again and he said the product you ordered is not in stock.. then he was like if you want to pay 700$ we can ship it to you with 2009 maps.. and when I said they should honor the price they sold on their website.. the guy made an obscene comment.. I said I would have to report this to consumer court and his answer was \u0022Wooooo I am scared.. Bye\u0022 .. and he hung up..<br><br>I had my wife call as a new customer.. they kept transferring her 3 times and then hung up.. and tried calling again and it quickly changed the message to our office is currently closed.. <br><br>Its a huge SCAM.. PLEASE DO NOT BUY ANYTHING FROM ONTIMEDIGITAL.COM ","link":"http:\/\/www.resellerratings.com\/store\/On_Time_Digital\/comment\/422787#comment422787","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/On_Time_Digital.jpg","store_name":"On Time Digital","username":"hetaljoshi","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This company is an EAST COAST SCAM HOUSE, they are not an authorized Dealer for the Sony PMW-EX1 or EX3, check Sony\u0027s Website for proof... don\u0027t fall for Bait and Switch Tactics!!","link":"http:\/\/www.resellerratings.com\/store\/On_Time_Digital\/comment\/424691#comment424691","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/On_Time_Digital.jpg","store_name":"On Time Digital","username":"CameramanGeorge","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"As soon as order was placed I received an email 3 days later asking to confirm the order. I called during the posted hour and was told the store was closed. Finally got in touch with them on sunday once I forceully entered an extension. Then it began, would you like a warranty? Do you want the 1 hour 2 hour or 3 hour battery. Said no thank you to everything and asked when the camera would be shipped and if it was in stock. Said the camera was in stock and would get here in 3-5 days. Checked today and saw the order was now \u0022backordered\u0022 I am canceling and going to a more reputable source.","link":"http:\/\/www.resellerratings.com\/store\/On_Time_Digital\/comment\/424852#comment424852","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/On_Time_Digital.jpg","store_name":"On Time Digital","username":"NiteSite","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Here is another review to confirm this is seller is operating a classic bait-and-switch scam. I placed an order for a Garmin GPS unit that was offered for an amazingly good price. The next day I got an email asking me to call to confirm my order. I called the number provided, and the clerk first informed me that the unit I ordered did not ship with a battery. I was a bit stumped at first. My girlfriend has a similar Garmin GPS and the battery is not even user accesible, it is built into the case. You\u0027d like void your warranty opening the case yourself. I informed the person I spoke to of this, and he then changed his story to say the battery was included but the GPS did not come with any maps. This is silly too, because if go on the Garmin website they have what they call a \u0022nuMaps Guarantee\u0022. Any new owner can download the most updated maps for free within their first 60 days of using the GPS. I didn\u0027t bother to explain that to the clerk, but asked to cancel my order. The clerk agreed to cancel it, but now I am going to be watching my credit card statement carefully to be sure this company doesn\u0027t make any unauthorized charges.<br><br>Stay away from On Time Digital!","link":"http:\/\/www.resellerratings.com\/store\/On_Time_Digital\/comment\/424947#comment424947","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/On_Time_Digital.jpg","store_name":"On Time Digital","username":"headbeat","rating":"1"}, "single");){kind=link}
"I had dealt with OnTimeDigital 3 times by now. All 3 times were great, same day dispatch for Regular Shipping, packages arrived in 2 business days. They have absolutely the lowest prices on the web for most of the items. They may also hard-to-find items in stock. Wanna know if a hard-to-find item really in stock? Just call them and ask! Real great service and best prices for US warranty items. Definitely will buy again. "