We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

RatingsRating
Full Rating Profile
Omaha SteaksCoupons
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: Rating 5.00/10 5.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

36 Customer Reviews

Rating 2/10
1/5
modified review posted

"I myself would never buy Omaha Steaks again. I had an order of steaks that were never delivered. I called Omaha and they sent replacement steaks out - typical good customer service. However, I am now blackballed with Omaha as now they will not guarantee delivery any future order of the steaks. If the shipper does not get them to me, then I am out of luck. It does not help to contact UPS as the contract to ship is between Omaha and UPS. They say it is because of repeated issues with me as a customer... 1 issue ... 1 strike and you are out!!!!"

modified review This review was modified by dream_cowboy on October 19 2014 10:05:44 AM


Rating 2/10
1/5
modified review posted

"Omaha Steaks is a big rip off. They have a 100% guarantee on there site but they will not honor it. My father did not receive his fathers day gift and I am out $80 or so with nothing to show. I'm done with Omaha Steaks."

modified review This review was modified by wolfpk31 on June 16 2014 07:21:39 AM

Rating 4/10
2/5
modified review posted

"Ordered online while they had a free gift promotion of a few burgers going on. I received my order 4-5 days later and my package was missing items from my order and the free gift. I called customer support and they offered me a 10$ gift card. I was rather insulted as it wouldn't even hardly cover the cost of shipping on re-ordering those items. Also my online invoice at their website went *poof* I had to dig through my email confirmations to double check the order.
I suggest staying away from this company. It's pricey and has terrible customer support. For the price you pay they should be bending over backwards for their customers making sure they are satisfied instead of treating them so poorly.
"

modified review This review was modified by af1968 on December 22 2013 09:19:43 AM

Rating 2/10
1/5
modified review posted

"Please do NOT give a gift from Omaha Steaks to anyone. My wife got me a "Special Package" from Groupon for $55. I immediately asked her to cancel the Groupon. Unfortunately she bought it more than 7 days ago so we were stuck with it. They said we could give it to someone else but I wouldn't do that to a friend or family.

Since we were stuck with it I called to place an order. Well the $55 was basically just a store credit towards an order. If I ordered the lowest price package I would have had to pay $18 shipping, but ... "If you order the $99 package shipping is free!" Rather than waste $18 for shipping I paid the extra $44 since it was more than twice the steak.

Most of the $55 "Special Package" was hot dogs and burgers. Really? Whoa wants to pay $73 for two steaks and some hot dogs and hamburgers.

"


Rating 2/10
1/5
modified review posted

"Horrible company and customer service!

I placed an order with them from a voucher I purchased through Living Social. I received an order confirmation email, but after a week, still no product. I checked my order status on their website and it stated "cancelled!?!" I emailed Omaha to find out why, and they wouldn't give me an answer.

Horrible, stay away from Omaha Steaks!
"

modified review This review was modified by dancergrrrl3 on May 24 2013 10:08:48 AM

Rating 10/10
5/5
modified review posted

"This is the GREATEST meat ever. I would suggest this to anyone who loves a great steak. I also love their chicken, hamburgers and hotdogs. I wouldn't suggest their fish but that is the only thing I've had from them I didn't like. Everything else has been wonderful. The best thing about their products is you don't have to thaw them before cooking so if you forget to take something out in the morning before work you still have a good dinner after work. Great company Go get your awesome meat!!"


Rating 2/10
1/5
modified review posted

"I THOUGHT I was buying the "Turf and Tails' deal of 4 Filets and 4 Tails that should have been worth >$120.00 for $65. via AmazonLocal. Amazon Local charged my CC for $65. back in Feb. I couldn't find the eMail Confirmation in my eMail until tonite [6 May]- My Bad. Luckly, the 'deal' exp. 30 May-so I'm GOOD (so i Thought).
I logged on found the deal, put in the code and I STILL OWE $59.90 WHAT? So i call. Turns out they are saying the Amazon deal was a Bait and Switch for a $65. 'deal' that you get buy just logging on!!!!! Sunday night the customer service office is closed and anyway they want me to go to Amazon for the money back.....
"


Rating 2/10
1/5
modified review posted

"Do not order from Omaha Steaks – you'll be immediately bombarded with telemarketing calls from them, (while you're at work) trying to get you to buy more. It's absolutely ridiculous. Have you ever heard of any reputable company employing such practices? It's tacky, it's harassment, and it's an invasion of my privacy to use my phone number in this way."


Rating 4/10
2/5
modified review posted

"Received an pack order before Christmas. Strip steaks were good but small, the sirloins were not very good and small, beef franks were average and beef pattis about what as what you get from Costco for much less. As with all Omaha Steak packages, it was advertised at a big discount but in reality even their discount prices are absolute financial rape! Extremely overpriced for what you get. I looked at some other packages on their website recently and seen a pack of something like a total of 48oz. of strip steak for over $80....that's over $25 a pound for something you can get at your local high end butcher shop for less than half the price! My order was puny for what I paid for and I won't use them again. If you are lazy and can't pick up your own meat with other groceries, you might at least pick up a jar of Vasoline and lube up before order from Omaha Steaks because you will get financially raped by them."


Rating 2/10
1/5
modified review posted

"I recently got an order from Omaha Steaks. I also got an order last year. Last year, I got burgers, which had practically nothing in them and weren't bad. I also got some potato skins that tasted like gritty potatoes in a box mix (before it's cooked). I sent in and exchanged the potato skins. This year, I received steaks, green beans, mashed potatoes and a chocolate cake. All together, the meal has more the amount of saturated fat that is healthy to eat daily. I love chocolate and the cake didn't look too bad but, if I ate the whole meal, I could get a heart attack. I did not eat most of the food and gave it to someone else. I cannot eat it because, if you look at the ingredients, you will find all kinds of junk in each product. I say, if you want to die earlier, eat Omaha Steaks."


Rating 4/10
2/5
modified review posted

"We ordered The Amazing Celebration through Amazon, for $80, supposedly a deep discount. The food arrived about when we expected it, and while the dry ice was gone, the food was all still frozen. So far, we've had the sirloin steak, stuffed potatoes, pork chops, chocolate cake, and stuffed sole. The sirloin and pork were decent, but no better than typical grocery store quality. The meat at Costco is better and much cheaper. The potatoes were good, and quite convenient. The chocolate cake was pretty good, and with a short time in the microwave was like an expensive "molten chocolate" sort of cake from a restaurant. The stuffed sole was disappointing. It was OK, but no better than what I'd expect at a cheap restaurant. In short, Omaha Steak food is less expensive than good restaurant food, but also less convenient and not nearly as good. It's more convenient than getting everything from a grocery store, but much more expensive and not as good. If convenience is your main goal, and you aren't too picky about price or quality, then Omaha Steaks is a good choice."


Rating 2/10
1/5
modified review posted

"BAIT AND SWITCH!

I placed an Internet order for $70. Received an email confirmation stating the total was $70. I was charged $90 without being notified. When I contacted customer "service", they were rude and unhelpful.

I haven't even received or tasted the product yet, but it will be very hard to enjoy it after having been treated this way.
"


Rating 4/10
2/5
modified review posted

"Ordered a package for my uncle via phone with a price of $49.00. Clerk who took my order asked if I would like it gift wrapped with a message. She didn't tell me they charge 6.99 for this service. Also they charged $17.99 for shipping. The order then totalled over $75. I felt this was misleading. We'll see if the order arrives and what quality it is. So far, I would not order from them again."


Rating 6/10
3/5
modified review posted

"Food was shipped in a timely manner and was frozen, rock solid. We have tried the chicken cordon bleu and the tortilla encrusted tilapia. The chicken was pretty good but the cheese tasted processed. The fish had a very strong lemon flavor which to me wasn't that appealing, and was spicy but only around the edges. I wouldn't want to reorder the fish again, but the chicken was decent. My opinion is that the food is overpriced and so far not above average. The ingredient list on the fish alone was surprisingly long and included corn syrup and other unnecessary junk flavorings. I believe the quality has gone down, but the portions are huge."


Rating 2/10
1/5
modified review posted

"I receive 2-3 calls every single day and I want this to STOP!!!I will never order from this company again and will spread the word about this companies spamming practices!!!"


Omaha Steaks is not a merchant member. If you're this merchant, learn more!

Omaha Steaks is not a merchant member
Omaha Steaks does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!

See all Merchant Members »