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159 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/Olighting","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Olighting.jpg","store_name":"Olighting","store_rating":"7.64","total_reviews":"159"}, "store");)
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posted Apr-01-2013 
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![Share](javascript:share_rating({"review_body":"Great pricing and customer service. Prompt responses and follow-up.","link":"http:\/\/www.resellerratings.com\/store\/Olighting\/review\/2856879#comment2856879","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Olighting.jpg","store_name":"Olighting","username":"gserra","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"First time buyer and could not be happier. My Bourgie lamp arrived promptly, packaged securely that resulted my lamp was in perfect condition. The Bourgie lamp I purchased was in the clear "crystal" color and is actually prettier in person than on the internet. I had to touch it to make sure it was acrylic and not really imported crystal. Many raves and compliments from my friends and family. I am thrilled.","link":"http:\/\/www.resellerratings.com\/store\/Olighting\/review\/2692661#comment2692661","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Olighting.jpg","store_name":"Olighting","username":"LynnHarland","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This was my first order with Olighting and I had a great overall experience with them. I ordered a Flos Glo-ball lamp. Chris and his team were very responsive in communicating with FLOS and following up with my questions. The lamp arrived timely and was well-packed and documented. My wife also ordered an Artemide Tolemeo lamp which also was received quickly to our home. Both lamps are beautiful. We will definitely would purchase from Olighting again as they have a great selection with competitive prices.","link":"http:\/\/www.resellerratings.com\/store\/Olighting\/review\/2676085#comment2676085","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Olighting.jpg","store_name":"Olighting","username":"cogfasser","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"My second time buying from Olighting, primarily because of competitive pricing. There was a delay in the shipment, the item was sent to the wrong address by the manufacturer. However, they sent me a new package and upgraded the shipping to 2nd day air.","link":"http:\/\/www.resellerratings.com\/store\/Olighting\/review\/2645435#comment2645435","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Olighting.jpg","store_name":"Olighting","username":"IrisRusu","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a suspension and was informed of a 10 weeks delay. I was able to cancel my order and received a refund.","link":"http:\/\/www.resellerratings.com\/store\/Olighting\/review\/2572741#comment2572741","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Olighting.jpg","store_name":"Olighting","username":"ankara","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"We were on an extremely tight schedule which Olighting was able to assist us with, unfortunately the item arrived on time but damaged. Within 24 hours of my complaint, we had a new item delivered. Although we lost a day installing the fixture, we were very pleased with the overall customer service level. Great company!!!","link":"http:\/\/www.resellerratings.com\/store\/Olighting\/review\/2552453#comment2552453","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Olighting.jpg","store_name":"Olighting","username":"jasonzito","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great experience with this vendor. Items were successfully shipped from the warehouse in Italy to my summer home in the hanptons. Everything went perfectly, thanks for the personal service!!","link":"http:\/\/www.resellerratings.com\/store\/Olighting\/review\/2552347#comment2552347","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Olighting.jpg","store_name":"Olighting","username":"judithbakernyc","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This company deserves negative stars. I honestly don't think I have every done business with such an awful establishment. I paid $1500 for one lamp and my card was charged immediately. I was told the lamp would come in 1-2 weeks. I should have been suspicious, as the lamp was not showing available at reputable companies like DWR. It has now been over four months and I have not received the lamp. I have called the company multiple times, and I get nowhere. I am told "a manager will have to call me back". Never has anyone called me. And, when you call the company, it does not seem like normal customer service, rather some untrustworthy person just answering the phone and doing nothing. The chat function is a joke...a continuous stream of waiting with no one on the other end. Once, I believe I received a call asking for my credit card again. I believe this was them, and just part of the continued scam. At this point, I am left with no choice but to process a dispute with my bank. Please trust me and do not do business with this company. I believe they are a fraudulent operation out to take your money. ","link":"http:\/\/www.resellerratings.com\/store\/Olighting\/review\/2541169#comment2541169","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Olighting.jpg","store_name":"Olighting","username":"ACMR1970","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Have had a great experience so far with customer service. If I get my items on time I will use them again.","link":"http:\/\/www.resellerratings.com\/store\/Olighting\/review\/2505455#comment2505455","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Olighting.jpg","store_name":"Olighting","username":"SRSP","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Olighting has very competitive pricing. There were shipping delays with my order due to the manufacturers inventory, however Chris kept me up to date on the ETA's and my products all arrived within the time specified. Whenever I had a question, Chris responded right away to my emails. This was a great introduction to Olighting and I would definitely use them again...","link":"http:\/\/www.resellerratings.com\/store\/Olighting\/review\/2483333#comment2483333","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Olighting.jpg","store_name":"Olighting","username":"jsny","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great company will do business with them again. Had a little hiccup during the shipping process they took care of it quickly and professionally.","link":"http:\/\/www.resellerratings.com\/store\/Olighting\/review\/2462107#comment2462107","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Olighting.jpg","store_name":"Olighting","username":"Jeyman","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"It was such a pleasure doing business with Olighting. Not only did they offer the best price for this Kartell lamp I wanted, their customer service was just as excellent. There was a slight delay in shipping my lamp, but Olighting addressed my concerns and kept me up to date regarding my order and delivery status. My new lamp is gorgeous and I highly recommend doing business with Olighting. ","link":"http:\/\/www.resellerratings.com\/store\/Olighting\/review\/2457299#comment2457299","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Olighting.jpg","store_name":"Olighting","username":"Jchang10026","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"5th time using OLighting and I am happy we did. Prices are always very competitive and service is always great. I've met some of the staff after my last purchase, truly wonderful people. They operate more like a family than a corporation. Thanks for everything! ","link":"http:\/\/www.resellerratings.com\/store\/Olighting\/review\/2399541#comment2399541","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Olighting.jpg","store_name":"Olighting","username":"christiencodesign","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"It took a while to get my light fixture due to some unanticipated delays from the manufacturer. BUT...I was impressed by the way my order was handled. Extra effort was made by the staff of Olighting to get my fixture to me as quickly as possible, and I was impressed by the personal and professional care my order received. THANK YOU Olighting. I AM HAPPY!","link":"http:\/\/www.resellerratings.com\/store\/Olighting\/review\/2344215#comment2344215","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Olighting.jpg","store_name":"Olighting","username":"C.Hunt","rating":"5"}, "single");){kind=link}
"Terrible customer service and one of the worst online purchase experiences ever. Ordered $6,000 light on 2/28/13. My credit card was charged full amount in early March. Item was back ordered but out of stock information was not evident on the site. Item was not delivered until early May. However, the canopy that was delivered was not the one I ordered so it took another two weeks before the correct item was delivered. Throughout this time, there was no proactive communication from them on the status of the order. I had to call them multiple times to find out what was going on and most of the time they were unable to provide useful information."