We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

Ratings Rating
Store Information Store Info
Full Rating Profile
  • Rating 9.30/10 428 reviews

    9.30 / 100
    Facebook share
    Old Will Knott Scales is a merchant member
    Old Will Knott Scales participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,874 merchant members.
  • Old Will Knott Scales contact information

    • Address: 451 E 124th Ave, Thornton CO 80241
    • Contact: support@oldwillknottscales.com
    • Phone: 877-761-0322
    • Customer Support: 877-761-0322
    • Business Hours: 8am to 4pm Mountain Time, Monday through Friday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review profile

    Product & services pricing Rating 9.20/10 9.20/10
    Chance of future purchase: Rating 9.55/10 9.55/10
    Shipping & packaging: Rating 9.89/10 9.89/10
    Customer service: Rating 9.67/10 9.67/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

All 429 Customer Reviews

Rating 10/10
5/5
modified review posted

"I called with a pre-sales question. The person who picked up the phone had detailed knowledge of the product, which was particularly impressive considering how many scales they stock. I was very pleased with the interaction and with the service."




Rating 10/10
5/5
modified review posted

"This is my second purchase, about 4 years apart. I was so pleased with my first scale and the funny web site that when I needed to repurchae a scale, I thought only about Old Will. I thought I was through with on line selling, so I gave my first scale to my out of town grandson, and to my dismay I needed a scale again. I am very pleased with the product and the service which is the best bar none. This scale I'm keeping, even when I think I don't need it."


Rating 10/10
5/5
modified review posted

"This scale suits our needs very well. My husband's only complaint is that he didn't need the bowl, but no price break or option to exclude. We've ordered several scales from you, best service, best price, best variety! Arrived promptly."


Rating 10/10
5/5
modified review posted

" coun't believe how quickly it got here and was packed nicely so not to harm it. Thanks."


Rating 10/10
5/5
modified review posted

"Ordering from Old Will was extremely easy and the scale that I ordered came in quicker than expected. And the scale is great."


Rating 10/10
5/5
modified review posted

"Quick, no-nonsense process. Quick shipping. Love the scale."


Rating 6/10
3/5
modified review posted

"GREAT CUSTOMER SERVICE! I'm a precision handloader of more than 45 years and was looking for a accurate portable scale and the Gem Pro was a good and reasonably priced choice. The first scale I received did not weigh the powder correctly after calibration. No fault of Old Will for product defects. I called the customer service and they were very friendly and helpful with troubleshooting the problem. After a short troubleshooting session Old Will sent me a replacement right away and the replacement works very well. The refund for the first scale was immediate upon returning the defective unit. I use this scale for precision reloading for NBRSA 600 and 1000 yd matches. I bought this for the battery feature so I can use at the range when adjusting loads. I like the .02gr accuracy which equates to 1 kernel of Varget or H4350.powder. The customer service was excellent even though I rated three stars for the overall experience due to the product failure I would by from Old Will again when I need another scale. -Richard"


Rating 10/10
5/5
modified review posted

"Very satisfied with the product and terrific service. Reasonable prices."


Rating 10/10
5/5
modified review posted

"
The site is easy to navigate. The scales I ordered were exactly what they stated. Very easy to use. Good quality. Good price. I am very pleased.
"


Rating 10/10
5/5
modified review posted

"The product was fine. Thank you."


Rating 10/10
5/5
modified review posted

"Great service and customer support was awesome."


Rating 10/10
5/5
modified review posted

"Recieved the scale promptly in working condition. Thanks"


Rating 10/10
5/5
modified review posted

"I know I didnt waste my money!"


Rating 10/10
5/5
modified review posted

"THANK YOU, THANK YOU, THANK YOU Old Will Knott Scales!
I am so happy about my purchase!
The scale is just great, well worth the money. The customer service is exceptional: had a problem with my first scale, and after contacting Old Will Knott got a new scale that shipped that same day.Thank you very much! Will definitely come back to get more stuff from you guys when I need something.
"


Rating 10/10
5/5
modified review posted

"Have enjoyed my scale and how fast I got it. I thank you so much."