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303 reviews
"Old Will Knott Scales shipped my order promptly and securely. Unfortunately the scale I ordered (Citizen CT-30C) broke within three months. To be fair to OWK Scales, they did warn on their website that scales they sell from eight manufacturers (including Citizen) have to be returned to the manufacturer instead of OWK for service; when I called them they gave me the number for Citizen. Citizen, unfortunately, provides lousy customer service, so lousy that I quickly gave up and ordered a new scale. So by all means, order your scale from OWK; just don't order a Citizen scale, from OWK or anybody else, unless you're prepared to replace it every three months."