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  • Old Will Knott Old Will Knott Scales Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 451 E 124th Ave, Thornton CO 80241
    • Contact: support@oldwillknottscales.com
    • Phone: 877-761-0322
    • Customer Support: 877-761-0322
    • Business Hours: 8am to 4pm Mountain Time, Monday through Friday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

521 Customer Reviews

Rating 10/10
5/5
modified review posted

"The Best source for scales. They are my one stop for scales."


Rating 10/10
5/5
modified review posted

"I ordered a scale and was kept informed about the order all the way to my door. It arrived in about 5 days which was quick. It's a great scale for a good price. i'm completely happy with the whole experience, would recommend these folks to anyone looking for a good deal a good service!!!"


Rating 10/10
5/5
modified review posted

"great experience however I did not receive a warranty card. I had purchased earlier a myweigh i5000-h and need a warranty card. I have everything but. I need to have it replaced. and myweigh need a warranty card."


Rating 4/10
2/5
modified review posted

"ordered a digital scale. the scale didn't measure a pound 1-16 ounces, but 1-10. They charged $16.00 restocking fee. i paid $18.00 to ship back. that's $34.00 i not a very good experience!!! "

modified review Rep reply posted Apr-15-2015

Old Will, Old Will Knott Scales rep has responded

“Hi Abel,

I feel bad that you didn’t notice the specs on our website page for the JShip 130 where we tell folks that the scale reads in tenths of a pound, and doesn’t read in ounces at all.
Because you didn't include the AC adapter that comes with the scale, we did charge a restock fee of $6.48. And of course we deducted the $9.84 it cost us to ship the scale to you. Had it been defective, instead of just a scale that was chosen in error, you would of course received a full refund, and we’d have paid to get the scale back.
It’s really a shame that you had to pay $18.00 to ship it back, because it cost us only $9.84 to ship it to you.
I’m sure sorry that this scale didn’t work out for your needs, and I do hope that we’ll see you again next time you need a scale, as we truly appreciate your business!

Take Care,
Will Knott”


Rating 10/10
5/5
modified review posted

"Dear Mr. Knott:
My experience with your company was a complete Satisfactory and enjoyable experience. My recommendation to anyone, to use your company for any of their weight scale needs.
"


Rating 10/10
5/5
modified review posted

"Website was easy to use. Everything about rhe purchased went great."


Rating 10/10
5/5
modified review posted

"Just what I was looking for..."


Rating 10/10
5/5
modified review posted

"2ND ORDER WITH THESE FINE PEOPLE"


Rating 10/10
5/5
modified review posted

"One thing you could do is make the fact that the scales run on batteries and perhaps give a spare to the customer. Mine ran out of power and I had to wait for a new battery supply from you"


Rating 10/10
5/5
modified review posted

"I will always order from you guys. Both of my orders went great and arrived on time."


Rating 10/10
5/5
modified review posted

"It is an excellent scale and is perfect for our kitchen"


Rating 10/10
5/5
modified review posted

"Ordered a Jennings Mack 20 digital scale, did not work out of the box, called Oldwillknottscales customer service, The lady determined my scale was bad. She had another one on the way to me the same day.It arrived a few hours ago and it works fine. Checked it against an old Ohaus I have, the readouts were the same. The digital was faster to weigh the test weight. I like the scale very much. The customer service was outstanding. Easy company to deal with. They are a customer oriented company."


Rating 10/10
5/5
modified review posted

"fast service and an excellent product. Very happy"


Rating 10/10
5/5
modified review posted

"Quick shipping, great product, and amazing price!!!"


Rating 10/10
5/5
modified review posted

"Couldn't be easier. What all shopping, on line or face to face, should be about. "


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