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"wWorst ever. If they respond to your emails at all, they say that it was supposed to be in last week but there was a slight delay. I have two orders, one from July and one from August. They charged my card immediately. One of my orders changed from on order to processing in August. One order, for the punch boards, they have never responded to when I asked for status updates. The other is the one that they have told me for a month or more that it was supposed to be inn last week but there has been a slight delay. Same story.Maybe vendors aren't shipping to them because they may handle their payables like they do shipping. Don't do anything and maybe people will forget about it. Then it is all 100% profit."
"Horrible customer service. I ordered my products on 8/30/2013, as of 11/2/2013, I still have not received my items. I cant get any response to my emails, I'm now taking it to twitter, blogs and facebook, hopefully I'll get the attention of someone in the company to give me my money back.BTW I wish I could give them ZERO stars, they don't deserve 1 star."
"This online store is an absolute FRAUD. Order from them and you'll pay up front for products anticipated to ship later that month or the following month, never to receive it. When I filed a dispute through Paypal I was told to close my case or they would cancel my order. Six weeks since my paid order and two weeks since they were supposed to ship the items and still NOTHING. Scammers all the way. Look at all the feedback from other unsuspecting customers going through the exact same thing. Never again!"
"I completely agree with all of the other posters who gave this company a 1 star. I agree if there was a ZERO star, this company should receive it. Their customer service is beyond horrible. I am amazed that ANY vendor would sell them ANYTHING. I have waited a full month for an order. When questioned where it was I was told, "oh, one of the items isn't in our warehouse and won't arrive for another few weeks". REALLY???? What kind of company does this? This company should NOT be in business!They should change their name to OH MY CRAPPY SERVICE"
"Beware...Do NOT buy from this company. I found a phone number of 801-785-9091 on the BBB website, hopefully it will work to contact them. Go to the BBB to read their rating of this company and how many complaints they have."
"More like OhmyCRAP . com!!! I wish I would have read these reviews before I placed an order with this sorry excuse of a company. They refuse to answer any of my e-mails and the one they did send me said that they couldn't read it that it was just a bunch of mixed up letters..BULL CRAP! Sorry if I seem so angry but they are costing me a lot of time and money. BUYERS BEWARE!!! They only get the one star because it is required..I give them a -5 stars"
"This was the worst experience ever with an on-line merchant. They advertise merchandise at prices are that too good to be true and hook you in and get your money. They post dates available on the web site and do not honor shipment dates. In my case my ordered was placed June 2nd and as of August 2nd nothing was processed and after 7 e-mail messages (by the way they do not have a phone number available to call) they still could not advise me of a shipping date. Be very careful, if it sounds too good to be true, then it is not true. I only picked a star for them because this web site required you to."
"If you want your merchandize at a normal shipping time---forget it--- I ordered on 07142013 and items were in stock and I have yet to receive them and they also emailed twice 0718 and 0724 that my order is in process ----NOT SHIPPED---I DONT recommend to order from OHMYCRAFTS company. I have also emailed them and that was a joke on the email I got back"
"DON'T PLACE THE ORDER!!!!!!!!!!!! THEY NEVER SHIP YOUR MERCHANDIZE YOU PAID FOR. MARCH 8TH I PLACED MY ORDER STILL WAITING FOR THREE OF THE ITEMS. THE ARE ADVERTISING WHAT I ORDERED AS IN STOCK BUT WILL NOT SEND IT TO ME. THEY ARE THE WORST COMPANY I HAVE EVER DEALT WITH, NEVER AGAIN!!!!!!!!!!!"
"This is the WORST company on the planet! It took them over 5 months to complete my order. They offered no customer service and no follow up. When I confronted them on the issue they said "we've been answering your questions". Yes, it's because once a month (during the 5 month wait) I'd send them an email asking about the status of my order. And each time the answer would be "we're waiting on it". After 5.5 months I finally decided to switch my order to another item, but even then I received a wrong item. Contacted them about that and no response... Typical for this company!Horrible experience. Will NEVER buy anything from them again and will make sure none of my friends ever have to deal with them either."
"I ordered the Silhouette Cameo the end of March. The website stated the Cameo would ship in April. I had not received the Cameo nor did I receive any communication regarding any delays, when I sent customer service an e-mail in May. On May 8th, I received a response that there was a delay but they were expected to arrive in a week or so, by mid to late May. Today, June 13th, I have yet to receive the Cameo nor any communication explaining any additional delays. I emailed a request for a refund. I received a reply from Heather stating that I needed to confirm my wish to cancel the order to receive a refund. I sent another email requesting a cancelation, and have received a confirmation. I will not do business with them again...delays from the manufacturer are out of your control, but keeping a customer informed is better than burrying your head in the sand and waiting for their patience to expire."
"I too, can jump on the bandwagon of disgusted customers with this company. I ordered the envelope punch board back in March and then started questioning where my order was just before the Pay Pal claim period was about to expire. They kept saying that it was on back order, BUT, I couldn't even see the order on my history on my account!! but luckily paid using PayPal. Just as the PayPal period for claims was to expire I they just went ahead and gave a full refund, but had the nerve to run the ad again for sale the very next month and now I still see it being offered-- and then saw all you guys writing the reports same as mine. Someone needs to investigate what his going on with these people. I can't believe they'd offer the stuff for sale without having it available to ship as promised!! A negative 18.99 percent for me for these people. Never again!!"
"I ordered a Silhouette Cameo from Oh My Crafts in early February, by April after several emails; it still had NOT arrived. I finally gave up and told them via email that if I didn't see the refund in my acct. after 48 hours (2 days) that I was contacting my atty.general and a lawyer. Just before the 48th hour..the credit was placed in my acct. I wrote to the Utah Atty.Gen and BBB office to no avail. I did re-order the Cameo from MassDrop.com (my daughter recommended them). It was only 199.00, shipping was $7. less, and it came with more goodies than what omc was offering. I also have a friend who ordered the Cameo from OMC and never received it. She cancelled, but had gift cards to OMC and ordered something else which she still has not received. This company is crazy and unreliable. My advice: Do not ever order from them. "
"I have never been more frustrated trying to order something! I have had the sihlouette cameo paid for and on order now for months. I have had many letters telling me when it will arrive, after I send a letter of inquirey because it hasnt shown up on the date it was anticipated. It is finally to the point where I have cancelled the order, but in all honesty I cannot wait to see what happens with this transaction, if or when it does happen. I will never buy anything from them again. The ONE BIG ISSUE and quiant problem is that there is no customer service phone number to call....who does that? Its rather convenient isnt it? Email concerns only to someone who is very skilled at giving the ultimate run around. DO NOT BUY FROM THEM, trust me, it will be advice best taken."
"I ordered paper through a sale they were offering. I have ordered a few times in the past but this will be my last order. The took my money back in April and they just now started processing the order. They can not keep up with the demand and their customer service is horrible."
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