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Stores > OfficeWorld.com / Office World
  • OfficeWorld.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      97402
    •  
    • BUSINESS HOURS
      M - F, 6AM to 5PM Pacific
      GENERAL PHONE
      877-816-8767
      FAX
      n/a
    • SUPPORT EMAIL
      customerservice@officeworld.com
      SUPPORT PHONE
      877-816-8767

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review OfficeWorld.com / Office World by clicking a star below.
Rating 10/10
5/5
2017-07-14

First experience with Office World.

"Very pleased with my first experience with Office World. Excellent prices, prompt next day delivery and had exactly what I needed in stock. Will use again on my next requirement."



Rating 2/10
1/5
2017-06-13

Delivery and after service

"Dreadful service no response to emails. Item still not delivered."


Rating 2/10
1/5
2017-05-15

False Item Description

"I ordered design paper that indicated 100 per pack. I was excited to find this product online and even more so when I was told it would be delivered in 2 days. I needed the paper within one week. Then the item came and I only receive one pack of 25. A complete disappointment. When I contacted customer service, I was told they will refund my purchase AND I can keep my pack of 25. Gee thanks BUT I need 100. The problem was not solved. A correct solution would be to immediately send me 3 more packs of 25."


Rating 10/10
5/5
2017-02-15

Wrong made Right

"What started out as a frustrating and unpleasant experience with my first order thru OfficeWorld.com was quickly made "right" :-) Many thanks to Lee Wilkinson and everyone at OfficeWorld.com. I will definitely be using them for future purchases !"


Rating 8/10
4/5
2015-01-22

"We recently bought the Alera big & tall office chair #ALERV45LS10C. We received the chair quickly and got a great price but the chair had a flaw. The fabric was stitched together wrong and was not aligned correctly making the seat appear like it was at an angle. We called Office World and representative resolved our issue to our satisfaction.
"


Rating 10/10
5/5
2014-02-07
ResellerRatings.com TOP REVIEWER!

"Ordered a big heavy shredder on Wednesday. Price was $25 less than anywhere else plus shipping was free. The shredder was on my doorstep the next day! Incredible! Customer service was also extremely helpful. Online chat was great and an email request was answered quickly. I couldn't have asked for a better shopping experience."


Rating 10/10
5/5
2013-12-04

"Home office guy here. Purchased a chair at huge savings over brick and mortar. Chair shipped very quickly. Chair had small tear in fabric due to lousy packaging by manufacturer. Officeworld responded very quickly and had a replacement out in a day. Definitely buy with confidence. "


No Avatar

Austin, Texas
Rating 10/10
5/5
2012-11-04

"I ordered some pens and then a box of envelopes to bring my order total over the free-shipping threshhold. They called me back the next day to tell me that the pens were out of stock. They offered to either send me the envelopes with the same free shipping (although they cost a LOT less than the free-shipping break) or to cancel the entire order. That was good customer service.
"


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Verified Customer
Rating 8/10
4/5
2012-06-20

"I order from Office World because of:
Excellent Product range and availability
Fast order fulfillment & Delivery
Pricing
This kind of makes up for OfficeWorld's:
poor website search and interface
Poor or nonexistent post-order information
"


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Verified Customer
Rating 8/10
4/5
2012-06-20

"The ink cartridges leaked in our postage meter and messed up the head. We had to pay for a service call for Pitney Bowes to come repair the machine and buy genuine Pitney Bowes cartridges. Not only are we out the $$ we paid for your product, but a repair bill as well. Not happy!!"


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Verified Customer
Rating 10/10
5/5
2012-06-20

"Great pricing...quick, prompt delivery. Will continue to order from this vendor and highly recommend them."


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Verified Customer
Rating 10/10
5/5
2012-06-15

"Received everything very quick-very pleased with ease of ordering & quick ship time."


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Verified Customer
Rating 10/10
5/5
2012-06-15

"As business manager for a very small non-profit, getting the best pricing is a mandatory part of my job. I'm a very loyal shopper and thought that we had been getting the best pricing by getting a business discount through one of the major office supply chains. Boy was I wrong! I took the time to do some comparisons of my own, and Office World has the best prices on the items that I need. And, to their credit, they carry a particular item that our company needs that very few places carry - and Office World beat everyone else's prices by about 10%. Fast shipping, excellent selection, user friendly website. What can I say? You have a happy new customer! Thank you so much! Best regards, Maggie"


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Verified Customer
Rating 10/10
5/5
2012-06-12

"Fine service - very satisfied"


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Verified Customer
Rating 10/10
5/5
2012-06-11

"We have always had a great experience when ordering from Office World. They have the items we need in stock at a reasonable price. It usually arrives the next day."


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