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"Exceptional customer service. I ordered the wrong toner. I called their customer service line and they helped identify the correct one. They took back the wrong one, even though it was my fault and promptly issued a refund. I received the correct toner the next day."
"Our office received a damaged item in our last order. When I called Office Bella, they were so understanding and PROMPT,the item was re-ordered without hesitation and was sent out immediately. We were not asked to send the damaged item back before they re-ordered, in fact,we were not asked to send the item back at all! We were not inconvenienced in any way. What a good experience!! In a world where customer service is severly lacking, this company is refreshing! Sincerly, YP"
"Absolutely charming! They delivered the magnetic board I ordered in 1 day as promised (and shipped the same day as I ordered as well). I didn't report on a small dent on the surface, but they themselves called me couple of days later to ask if I was satisfied with the order and when I mentioned the dent suggested to exchange it. Next day I had a new board! One of the greatest services I'm aware about!"
"Placed our first order 3 months ago today and have had nothing but positive experiences. Prices beat our local vendor's by a mile, sometimes even with shipping charges added! Great delivery times, too."
I was quite impressed by their free 1-2 day UPS shipping on orders $50 or over - less than 48 hours from order to delivery in my case. Even more impressive is OfficeBella's customer care.
One box of my multiple box shipment arrived with damage to the contents, which was not caused by UPS. I contacted OfficeBella about this by email and they promptly responded BY PHONE! They apologised for the problem and explained that it was likely caused by less-experienced temporary help in the shipping department of my local warehouse. (I had placed an order about a week before Xmas.) A replacement shipment for the damaged items was then sent and arrived less than 48 hours later - well packaged and undamaged.
There are many Internet based office supply businesses out there and most of them have low prices. What sets OfficeBella.com apart from the rest is their commitment to customer service, which is rare in ANY business these days. I will definitely order from them again as well as recommending them to others!
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posted Oct-23-2006 
![Share](javascript:share_rating({"review_body":"Lots a products at great prices and fast shipping.","link":"http:\/\/www.resellerratings.com\/store\/Office_Bella\/comment\/281306#comment281306","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Office_Bella.jpg","store_name":"OfficeBella.com","username":"jeepgc112","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Exceptional customer service. I ordered the wrong toner. I called their customer service line and they helped identify the correct one. They took back the wrong one, even though it was my fault and promptly issued a refund. I received the correct toner the next day.","link":"http:\/\/www.resellerratings.com\/store\/Office_Bella\/comment\/281384#comment281384","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Office_Bella.jpg","store_name":"OfficeBella.com","username":"steverds","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Our office received a damaged item in our last order. When I called Office Bella, they were so understanding and PROMPT,the item was re-ordered without hesitation and was sent out immediately. We were not asked to send the damaged item back before they re-ordered, in fact,we were not asked to send the item back at all! We were not inconvenienced in any way. What a good experience!! In a world where customer service is severly lacking, this company is refreshing!<br>Sincerly,<br>YP","link":"http:\/\/www.resellerratings.com\/store\/Office_Bella\/comment\/285575#comment285575","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Office_Bella.jpg","store_name":"OfficeBella.com","username":"prvnzn","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"great service, fast delivery product was exactly as advertised. Will buy again from office bella.","link":"http:\/\/www.resellerratings.com\/store\/Office_Bella\/comment\/286919#comment286919","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Office_Bella.jpg","store_name":"OfficeBella.com","username":"catgel","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Thank you for crediting our account so quickly on the return and getting back to me regarding the file folders. Nice service. Rosalie.","link":"http:\/\/www.resellerratings.com\/store\/Office_Bella\/comment\/294020#comment294020","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Office_Bella.jpg","store_name":"OfficeBella.com","username":"rosalinePrc","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Absolutely charming! They delivered the magnetic board I ordered in 1 day as promised (and shipped the same day as I ordered as well). I didn\u0027t report on a small dent on the surface, but they themselves called me couple of days later to ask if I was satisfied with the order and when I mentioned the dent suggested to exchange it. Next day I had a new board! One of the greatest services I\u0027m aware about!","link":"http:\/\/www.resellerratings.com\/store\/Office_Bella\/comment\/331637#comment331637","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Office_Bella.jpg","store_name":"OfficeBella.com","username":"nikitchmax","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered a light, shipped out very next day. Arrived new, as described. Very happy with purchase.","link":"http:\/\/www.resellerratings.com\/store\/Office_Bella\/comment\/332233#comment332233","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Office_Bella.jpg","store_name":"OfficeBella.com","username":"ajaslow","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Placed our first order 3 months ago today and have had nothing but positive experiences. Prices beat our local vendor\u0027s by a mile, sometimes even with shipping charges added! Great delivery times, too.","link":"http:\/\/www.resellerratings.com\/store\/Office_Bella\/comment\/341385#comment341385","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Office_Bella.jpg","store_name":"OfficeBella.com","username":"jmp3116","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent Customer Service and Low Prices!<br><br>I was quite impressed by their free 1-2 day UPS shipping on orders $50 or over - less than 48 hours from order to delivery in my case. Even more impressive is OfficeBella\u0027s customer care. <br><br>One box of my multiple box shipment arrived with damage to the contents, which was not caused by UPS. I contacted OfficeBella about this by email and they promptly responded BY PHONE! They apologised for the problem and explained that it was likely caused by less-experienced temporary help in the shipping department of my local warehouse. (I had placed an order about a week before Xmas.) A replacement shipment for the damaged items was then sent and arrived less than 48 hours later - well packaged and undamaged. <br><br>There are many Internet based office supply businesses out there and most of them have low prices. What sets OfficeBella.com apart from the rest is their commitment to customer service, which is rare in ANY business these days. I will definitely order from them again as well as recommending them to others!<br><br><br>","link":"http:\/\/www.resellerratings.com\/store\/Office_Bella\/comment\/352569#comment352569","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Office_Bella.jpg","store_name":"OfficeBella.com","username":"RWP","rating":"5"}, "single");){kind=link}
"Good quality merchandise. Great Prices!!!!!!! Fastest delivery On any Order I have placed online. "