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Store Rating and Reviews OfficeBella.com

Homepage: http://www.officebella.com/
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & respond to customer issues.
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Overall Customer Satisfaction Rating  
Six-Month Rating: N/A / 10
Six-Month Reviews: 0
Lifetime Reviews: 12
   


Lifetime Rating: 10.00 / 10
All Stores Avg.: 8.03
Show Reviews Read all 12 reviews below.
This merchant has received ZERO reviews in the past 6 months. 
  
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 OfficeBella.com Customer Reviews
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Reviews 1 - 12 of 12
Very Satisfied
Reviewer: Cerbie (5)
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4/16/08 10:02 PM
I found them looking for nothing more than an unpainted Dr. Grip (paint flaking off when my hands are sweaty is a pet peeve of mine), which are easy to find, just not B&M. The prices were good, and I needed other things for my cube at my new job, anyway, so...  
 
After nearly a week and half of waiting, I called them up, and got a live person right away, who was actually able to tell me why it was taking so long. Everything got here, and all has been well.  
 
My most recent order, ordered yesterday during the wee hours, got here this afternoon. They've got a good selection, good prices, ship right away, and seem that 'customer service' thing down, that so many businesses have forgotten about.

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Very Satisfied
Reviewer: clj (1)
Click Here to See the Profile for clj

1/7/08 1:04 PM
I just received my calendar from OfficeBella and am very happy with the quality of the merchandise and the customer service I received. I placed my order on Friday and received it at work Monday morning. OfficeBella had the best price, but they also have the best service and quality as well! I will definitely buy from this company again.

Very Satisfied
Reviewer: RWP (5)
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12/21/07 2:49 PM
Excellent Customer Service and Low Prices!  
 
I was quite impressed by their free 1-2 day UPS shipping on orders $50 or over - less than 48 hours from order to delivery in my case. Even more impressive is OfficeBella's customer care.  
 
One box of my multiple box shipment arrived with damage to the contents, which was not caused by UPS. I contacted OfficeBella about this by email and they promptly responded BY PHONE! They apologised for the problem and explained that it was likely caused by less-experienced temporary help in the shipping department of my local warehouse. (I had placed an order about a week before Xmas.) A replacement shipment for the damaged items was then sent and arrived less than 48 hours later - well packaged and undamaged.  
 
There are many Internet based office supply businesses out there and most of them have low prices. What sets OfficeBella.com apart from the rest is their commitment to customer service, which is rare in ANY business these days. I will definitely order from them again as well as recommending them to others!  
 
 

Very Satisfied
Reviewer: jmp3116 (1)
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10/24/07 3:49 PM
Placed our first order 3 months ago today and have had nothing but positive experiences. Prices beat our local vendor's by a mile, sometimes even with shipping charges added! Great delivery times, too.

Very Satisfied
Reviewer: ajaslow (1)
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8/27/07 5:21 PM
Ordered a light, shipped out very next day. Arrived new, as described. Very happy with purchase.

Very Satisfied
Reviewer: nikitchmax (5)
Click Here to See the Profile for nikitchmax

8/24/07 12:18 PM
Absolutely charming! They delivered the magnetic board I ordered in 1 day as promised (and shipped the same day as I ordered as well). I didn't report on a small dent on the surface, but they themselves called me couple of days later to ask if I was satisfied with the order and when I mentioned the dent suggested to exchange it. Next day I had a new board! One of the greatest services I'm aware about!

Very Satisfied
Reviewer: rosalinePrc (1)
Click Here to See the Profile for rosalinePrc

1/5/07 2:09 PM
Thank you for crediting our account so quickly on the return and getting back to me regarding the file folders. Nice service. Rosalie.

Very Satisfied
Reviewer: catgel (1)
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11/29/06 1:54 PM
great service, fast delivery product was exactly as advertised. Will buy again from office bella.

Very Satisfied
Reviewer: prvnzn (1)
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11/20/06 12:03 PM
Our office received a damaged item in our last order. When I called Office Bella, they were so understanding and PROMPT,the item was re-ordered without hesitation and was sent out immediately. We were not asked to send the damaged item back before they re-ordered, in fact,we were not asked to send the item back at all! We were not inconvenienced in any way. What a good experience!! In a world where customer service is severly lacking, this company is refreshing!  
Sincerly,  
YP

Very Satisfied
Reviewer: steverds (1)
Click Here to See the Profile for steverds

10/24/06 1:08 PM
Exceptional customer service. I ordered the wrong toner. I called their customer service line and they helped identify the correct one. They took back the wrong one, even though it was my fault and promptly issued a refund. I received the correct toner the next day.

Very Satisfied
Reviewer: jeepgc112 (1)
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10/23/06 9:27 PM
Lots a products at great prices and fast shipping.

Very Satisfied
Reviewer: jay2crash (1)
Click Here to See the Profile for jay2crash

10/19/06 8:39 PM
Good quality merchandise. Great Prices!!!!!!! Fastest delivery On any Order I have placed online.


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