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"I found them looking for nothing more than an unpainted Dr. Grip (paint flaking off when my hands are sweaty is a pet peeve of mine), which are easy to find, just not B&M. The prices were good, and I needed other things for my cube at my new job, anyway, so...
After nearly a week and half of waiting, I called them up, and got a live person right away, who was actually able to tell me why it was taking so long. Everything got here, and all has been well.
My most recent order, ordered yesterday during the wee hours, got here this afternoon. They've got a good selection, good prices, ship right away, and seem that 'customer service' thing down, that so many businesses have forgotten about."