OfficeSight Reviews - officesight.com/ Ratings at ResellerRatings

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officesight.com/

Office Furniture, Machines, Supplies

Rating 8.00/10 10 reviews

8.00/100
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All Customer Reviews (10)


Rating 10/10 5/5
modified review posted Dec-26-2012

"Order placed and recevied. "

Rating 10/10 5/5
modified review posted Sep-19-2012

"recently ordered cubicles for my office and they really helped me out how to work out the layout i just gave them my blueprint
good customer service and great pricing I highly recommend this seller"

Rating 2/10 1/5
modified review posted Jul-12-2012

"I ordered a room divider. My Paypal account was immediately charged. After several days I was curious where my order was. I went back and found the email from my order. Curious. I clicked on the "track my order" link in the email and found that my order had been cancelled. No reason why. No email saying it was cancelled. No response to email questioning my order. My Paypal account was credited back but I never received any communication from them after the initial order AND my Paypal account being IMMEDIATELY charged.
I did receive a response on 07/13/12 (after I wrote my review). As a matter of fact, I received THREE responses "Thank you for your order it is appreciated Unfortunately the item you
purchased is not in stock and we do not have an ETA for more Your order was canceled and your PayPal payment was refunded" I looked back through my spam folder and searched my inbox. I did not have a previous email saying my order was cancelled."

modified review This review was modified by steelerboy26 on July 13 2012 08:36:48 AM
modified review reply posted Jul-13-2012

OFFICESIGHT, OfficeSight rep has responded

“We do not charge your paypal the way payapl works is they charge your card right away whether an item is in stock or not WE do not charge the card paypal does, as for canceling and order without notice if you look at your emails you will see that we emailed you we do not just cancle orders without telling our customers why. Please remove the feedback since it was wrongly given we do not charge any credit card before the products bought by the customer is ready to ship.
If you wish to discuss this further you may call us toll free ask for Israel 877-453-8764”

Rating 10/10 5/5
modified review posted Jun-26-2012

"AWESOME Service. Had looked everywhere for 12 of these chairs, no one had 12 in stock. But they had them, they shipped them and guaranteed I'd have them by my deadline; which I did!!!! And they stayed in constant contact with me to ensure I got the order! Will definitely look at them again!"

Rating 2/10 1/5
modified review posted Jun-22-2012

"I purchased a desk from OfficeSight and was told it was out of stock, but that it would be in stock again in about a month. I thanked them for letting me know, and said I'd be happy to wait since I was having trouble finding the desk elsewhere.

One month later I wrote to check up on when I could expect the desk to be in stock and sent to me, and received no response. After several additional emails, each about a week apart, I still wasn't getting any response. I finally wrote to say I was going to dispute the charge if they didn't respond with some kind of information, considering I'd paid $150 and had nothing to show for it. This final email prompted a response of "It looks like we're actually never getting it in stock, but we don't charge until items ship, so there's no problem."

That would have been fine if they really hadn't charged me.

I double checked, and they had charged my card when I made the initial purchase, so it's a good thing I didn't take their word, or they would have kept my $150. I did dispute the charge and got my money back (first time I've ever disputed).

While my experience sounds like an outlier judging by other reviews, I felt compelled to share it."

modified review reply posted Jul-13-2012

OFFICESIGHT, OfficeSight rep has responded

“We do not charge your paypal the way payapl works is they charge your card right away whether an item is in stock or not WE do not charge the card paypal does. Please remove the feedback since it was wrongly given we do not charge any credit card before the products bought by the customer is ready to ship.
If you wish to discuss this further you may call us toll free ask for Israel 877-453-8764”

Rating 10/10 5/5
modified review posted Dec-20-2011

"I ordered supplies from OfficeSight and was very happy with the quality and pricing of the products."

Rating 10/10 5/5
modified review posted Dec-15-2011

"Shopping at OfficeSight was a pleasure!! Quality products for less, courteous service and express shipping make them the ultimate choice for all our needs. Highly recommended!!"

Rating 10/10 5/5
modified review posted Jun-24-2011

"Its a pleasure dealing with such a company great service , they will help you choose which product will work best for you best office supplies company i have ever dealt with"

Rating 10/10 5/5
modified review posted Feb-25-2011

"I have always felt that one should expect good customer service when purchasing an item but that the true measure of a company is how they deal with issues when things go wrong....here's an illustration:

In this case i searched the internet to purchase an AllSteel #19 office chair. I came across OfficeSight and their price was extermely competitive. This is not your regular chair, this is a $1000+ investment and i didnt want to take any chances. I didnt know Office Sight but from the initial email exchanges with their sales rep Peggy Landau i could tell they were serious about service. I purchased the chair and it was delivered as described and on time. No problems.

However, I noticed within a few days of having the chair that it was 'clicking' when leaning back and over the next few months this became something of an irritation. I reported it to OfficeSight and they were immediately on the case. I exchanged a few emails with Gitty in their customer service and when it became clear that this was not repairable they agreed to replace the chair with a brand new one completely free of charge - and i could keep the original one!

If you are thinking about doing business with this company - do it! They are truly what good old fashioned America service is all about. And their prices are unbeatable.

PS I dont usually write testimonials but i felt compelled to do so in this case as their service was so good."

Rating 10/10 5/5
modified review posted Feb-15-2011

" "I cannot praise Officesight.com enough. Besides offering competitive prices and outstanding customer service, they stand behind the products they sell. We experienced some issues with damages and replacements and Officesight responded promptly, professionally and solved our problems most expeditiously. I highly recommend this company to anyone looking for office furniture. Thanks Officesight for making my purchase seamless!"
"

modified review This review was modified by MALKY on February 15 2011 10:02:03 AM
 
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