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"Great company, I have done business with this company a number of times and everytime the shipping has been fast and great prices. I would recommend them to anyone. My last order was placed on 5/17 and I recieved it on 5/21 with regular ground service."
"OMT had a cable I needed very badly. Lowrance themselves did not have it. The price was very reasonable and even though I'm in WA and OMT is in FL, I received my item very fast. I would recommend OMT to my fellow shoppers and would buy from them again. "
"My purchase went great. I ordered some fishing gear and it was very well packaged and shipped quickly with shipping cost lower than most. I would definately shop with Ocean Marine and Tackle again."
"DO NOT ORDER FROM THESE PEOPLE. They took my order, then 10 days later sent me a cancellation and told me they'd credit my card ($700 purchase). They never did. I had to dispute it with Discover Card to get my money back. Notice there is no working phone number on their website. May that be your first clue as to their honesty and customer service. Run. Far. Now. Go anywhere else. ANYWHERE else. Also note the dislaimer on this site: "Ocean Marine does not actively participate at ResellerRatings to monitor feedback and resolve issues." Go figure!!"
"Ordered several parts to repair my steering system. I ordered on a tuesday for 2 day shipping and I received the next day. Great services from Ocean Marine and Tackle"
"This company is a disgrace to the industry. No customer service. I purchased $1927.28 in products for 2nd day air. I have recieved nothing and get no response from the company. I have called everyday but no return calls. I would not order from this company. They have an F rating with the BBB. I should have checked this but did not. For anyone that would like the phone number 561-283-4044 although they don't answer. I will do all possible to get there Credit Card Merchant account cancelled since they have no customer service."
"Don't order your tackle from these guys. I'm a small business and ordered some equipment from these guys. I'm still waiting on my order and it's been 3 weeks now. They boast 1-2 shipping days. I waited over a week for an answer from customer service and still waiting for my equipment and a response. Terrible Terrible."
"These guys refuse to contact you. They have my money and havent sent me what I ordered nor will they return any of my e-mails requesting a refund. They do not have a phone # either."
"Absolutely terrible customer service! There is no way to contact these people do not buy from them! I placed an order a week ago no confirmation of purchase email not tracking number no nothing but they have my money but their website only says processing and they will not return a phone call or email. . ."
"I recently purchased a set of lumihsore underwater led lights from ocean marine and tackle. I really wanted on my boat for the wekend and i used thier 2 day shipping for only $25.00 the order processed the same day and i received the next day. This is what I call great customer service"
"Great Customer Service! Purchased a Minn Kota Talon from Ocean Marine and Tackle. I received it within 3 days. Packed well and was the lowest price I found. Will be back for more. Thanks"
"I ordered a product from them and had to call and email them several times in order for them to finally get back to me and tell me the product I ordered was out of stock. Yet when I go online, it says it's still available. Do not order from this place. "
"TERRIBLE customer service!! I was told that it was backordered and I would have it within a week... That was THREE weeks ago. I called and the number was not in working order. I emailed and asked for a call... Instead I got an email telling it was wasn't going to be in their store until December 22nd. They couldn't even call to tell me that! I asked again for a call and still have yet to hear. DO NOT SHOP AT THIS STORE!!!! There are plenty of other tackle shops with online stores that are great with customer service and would never treat a customer like this."
"Placed an order for (2) spinning reels on Aug.23,2011. Received one of them about 10 days later. Note in box said they were out of stock and would have it to me in (10) business days. It has now been over (20) business days and still no reel. I have left (3) telephone messages and emailed (4) times with no response. Very poor customer communication skills! Customer servce is lacking."
"Great store! Friendly, competent and eager to help the customer!I will be using them again and recomend them highly. "
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