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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 5757 N Green Bay Ave X-33
    • Contact: info@optimabatteries.com
    • Phone: 1-888-8-OPTIMA
    • Customer Support: 1-888-8-OPTIMA
    • Business Hours: 8am-5pm Central
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: Rating 8.33/10 8.33/10
    Shipping & packaging: Rating 8.61/10 8.61/10
    Customer service: Rating 9.00/10 9.00/10
    Return/Replacement policy: Rating 7.50/10 7.50/10

792 Customer Reviews

Rating 10/10
5/5
modified review posted

"Charged three batteries this week end. Charger works great."


Rating 10/10
5/5
modified review posted

"Great! Quick shipping, charger works great! "


Rating 10/10
5/5
modified review posted

"Easy install needed charging"


Rating 10/10
5/5
modified review posted

"Rapid delivery during december"


Rating 10/10
5/5
modified review posted

"We love opima batteries have them in all my cars"


Rating 8/10
4/5
modified review posted

"I put the charger on my motorcycle about 10am this morning and at 4:50 its fully 100% charged. That met my expectations. If its does its job like this for the next ten years I will be 5 star happy then. R David Doerr"


Rating 10/10
5/5
modified review posted

"best battery...best way to buy."


Rating 10/10
5/5
modified review posted

"Got the battery. Didn't have a chance to test it yet. "


Rating 10/10
5/5
modified review posted

"Battery shipped really fast and had no issues. "


Rating 10/10
5/5
modified review posted

"Thank you very much for the quick response and delivery of my new Optima Battery. My 52 Chevy Pickup restoration Pro Mod will be ready to Fire-up (to start) for Christmas. Thanks Again~!"


Rating 10/10
5/5
modified review posted

"The shipper rewrote the address and really screwed it up,
it took and extra day to get here.
"


Rating 10/10
5/5
modified review posted

"It took a little longer than I expected to get here but over I am pleased with the purchase."

modified review Rep reply posted Dec-08-2014

OptimaJim, OPTIMA Batteries rep has responded

“We apologize for the delay in shipping. You placed your order with us on Thanksgiving Day and only FedEx Freight was operating on the Friday after Thanksgiving, so we were unable to ship your order until the following Monday. Thank you for choosing OPTIMA!”


Rating 2/10
1/5
modified review posted

"I ordered and paid online. Literally less than 2 hours later I received a "cyber Monday" offer via email of 20% off. I made numerous attempts to call Optima to see if they'd honor the deal, even though I already made a purchase that very day.

I could never get a live person to answer; I was put in an endless automated waiting game. This happened multiple times; it was the most maddening experience ever. I wish at least someone at Optima had the courtesy and decency to reply, even if they told me to get lost.

It is disappointing that a company with a good product has such incredibly poor customer service, and has to resort to pricing games and smoke-and-mirror tactics with its paying customers.
If I treated people like this I'd be unemployed and friendless.
"


Rating 10/10
5/5
modified review posted

"Only use optima batteries. Best available."


Rating 10/10
5/5
modified review posted

"My optima digital 1200 charger seems to be well made as described. Easy to use idiot proof."


OPTIMA Batteries is a Merchant Member! Learn more

OPTIMA Batteries is a merchant member
OPTIMA Batteries participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,919 merchant members.