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"I ordered a film from np247 in 2003, which I duly received before Christmas and was happy until I opened it. It was the wrong film! Contacted np247 and was told where to return it to. I did this about a week later. I never received a refund nor have I any store credit!!! After MANY e-mails being ignored I gave up, around £40 out of pocket!!!"
"I agree totally with all the other negative feedback, I paid for 13 DVDs to be sent airmail to Australia, and they never turned up, I am out of pocket by over $300 and they refuse to resond to my many requests for the items or my money back. STAY AWAY FROM THEM BECAUSE YOU WILL MORE THAN LIKELY BE RIPPED OFF AS WELL......."
"I ordered 3 DVDs from this company. The credit card was immediately charged for the purchase even though they didn't them in stock. After waiting for a month, only 1 DVD was available. So I accepted the delivery of 1 DVD and they promised I would be refunded the difference. It is now June 2004 and I am still waiting for my refund. They never responded to my emails sent to them. They only reply after I sent to the sender that sent me the email notifying me that only 1 DVD was available. Still despite his promise to send me a money order for the refund nothing is received after 1 month. I will register a complaint with my credit card company if I don't hear back from them in a week."
"Unfortunately I didn't know about RESELLERRATINGS.COM before ordering from these crooks..!! I ordered 3 DVD's in early February for a total value of $75. My credit card was charged immediately.Two weeks later I got an e-mail from Vince saying that 2 of the 3 DVD's were on back-order asking me what I wanted to do. I asked for the one in stock to be shipped and the others to be sent as soon as they arrived. I did receive one DVD a week or so later but it's now months later and there's no sign of the other two. Like most of the other posts I've sent numerous e-mails with no reply. The fax number provided on the website is also useless.I'm particularly annoyed because I linked to this site originally from YAHOO! Shopping.I'm going to contact my credit card company and ask for a charge-back.Be warned - do not buy anything from this website."
"Never received the goods - I hope this warns people never to shop at NP247.COM - I have emailed them several times and only ever received one reply "you goods are on backorder" and that was in January. I have had not received and replies to any further attempts at contacting them. My order status online still says "your order is approved and waiting for shipment"."
"I am still waiting for delivery 2 months after ordering. My credit card was charged immediately, but I have not been notified of shipment. Tracking the order on the website shows "Status- Your order has been processed and is awaiting approval" Several e-mail queries have been unanswered. I am about to try to get my money back."
"$168.42. POOF! Gone! This company charged my debit card on 11-17-2003, AFTER I cancelled my order over the phone. Why did I cancel? Because I was informed that the DVD's I ordered were DISCONTINUED, and would not be available. I don't believe they ever had any intention of letting me know they were discontinued. I would like to know why they charged my card after the order was cancelled. I have tried calling their number over and over, and all I ever get is a busy signal. (Off the hook?) They will not respond to email.I will be filing internet fraud charges. DO NOT BUY WITH THIS FRAUDULANT COMPANY! YOU WILL ONLY SPEND--NOT RECEIVE! "
"UPDATE FROM MY LAST POST BELOW:I started sending 10 copies of the same email demanding either a refund or explanation every other day and finally after 2 months of nothing I got a reply from a email@example.com who didn't offer any explanations but let me know my order had just been shipped. For everyone out there don't let up - keep emailing everyone of their contact email addresses like i did and hopefully someone will contact you back too. Now we'll see if the dvd ever arrives!!!FIRST POSTThis company is not legitimate. How could they be if I placed an order almost 2 months ago and haven't heard back from then since they debited my card even though I have emailed them at least 50 times!! Anyone who has had this same experience try emailing the company that provides their so-called secure transaction software - ask them to withdraw it and why. I got a reply saying NP247 were experiencing delivery difficulties - well does that mean that NP247 can't email you and let you know about this? or that NP247 can ignore your email queries? The company is Comodo, their email contact is firstname.lastname@example.orgI have also reported their website to Fraud Watch International - you can do this too at www.fraudwatchinternational.comDON'T EVER USE NP247 - THEY ARE A BUNCH OF THIEVES!!!"
"VERY DISSATISFIEDPLACED AN ORDER ON DEC 13TH MY CREDIT CARD WAS BILLED FOR FULL AMOUNT. I PAID FOR 3-5 DAY SHIPPING. THEY WERE SUPPOSED TO BE CHRISTMAS GIFTS. IT IS NOW MAR 15TH AND STILL NO MERCHANDISEAFTER READING OTHER REVIEWS I SEE I AM NOT THE ONLY ONE WHO HAS BEEN SCAMMED BY THIS SO CALLED COMPANY.COMPANIES LIKE THESE SHOULD BE PROSECUTED TO THE FULL EXTENT OF THE LAW."
"Placed the order, they billed my account and nothing was sent."
"This company sucks!!! I got charged for an order they never filled and trying to contact this company is a joke. I have attempted many times through e-mail to resolve the problem with my order and never a response in return. I warn you not to order from this company! I hope I am the only unfortunate one to be ripped of by "Now Playing 247"."
"placed on order on 11/19/03 charged to my credit card same day. next day showed order rec'd & is ready to ship. it is 02/18/04 and i STILL have not rec'd my merchandise. e-mailed several times without a response. this web site is a scam. will NEVER order from you again - it was not a big chunk of money which makes it all the worse when a company like you takes advantage of people - what a joke"
"Placed this order on Jan. 17, I received a tracking number and email confirming the order. My credit card was charged. This is the last I have heard from them; no merchandise, no response to repeated emails, no phone number. I do not know what to do at this point.."
"My first order with NowPlaying247 was fine. I ordered, they billed me the correct amount, I got the products.Since then, they have billed my credit card a total of $117.96 without my permission for an order I did not order, did not want and did not recieve. They will not return my emails and do not list a phone number on their website.I would NOT recommend doing business with this company."
"My order was received and charged to my account - no merchandise forthcoming, no werd after 6 Emails. They simply ignore you. Cannot deal with Amazon again if their "Marketplace" companies ar not better monitored. Stau away from these folks!!"