1/5

posted Aug-11-2011

"DO NOT BUY FROM NOTHINGBUTCOSTUMES! I ordered a 6-12 month size costume for my daughter's first halloween. I received a package quickly, however they sent me a 0-6 month size costume, which of course didn't fit. I contacted Mark, who instructed me to send the costume back, and they'd send the correct one out right away. I returned it following his exact instructions. He said they had to charge me again for the right size, and when they received the return they'd credit the money back. I probably don't even have to tell you what happened, they never refunded the money for the second costume. I emailed and called them for months before realizing it wasn't worth my time anymore. I would however spend my time to warn others to prevent them from getting ripped off."

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5/5

posted Mar-06-2011

"Needed a rushed order for a costume for my son's school play! Their customer service was OUTSTANDING and shipping was fast. Costume quality was good. Overall a very good shopping experience."

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1/5

posted Nov-03-2010

"THEY SUCK! I ordered on Oct 15 2010 and doubled my order by accident. Mark deleted the second order and assured me money would not be taken out of my account. B.S. it was taken out and took me a few more days to get that back. It had to take me telling him that I talked with my bank. By the 22nd of Oct they still had not mailed my order. I ordered costume that comes with veil and bouquet. I called/emailed them a few times about mailing in time. By the 22nd they still haven't located wig, said its in one of their boxes somewhere. I told them if they can not find the wig to mail costume and refund wig. My order is shipped on the 25th priority mail. I get it on the 28th. I open package and find that my costume is not even sealed, so think it wasn't new, my wig is not in the package and my bouquet is not even the one that comes with the costume. I emailed them 2x and called and left messages for refund of wig. I call now and get voicemail right away. Its now 11-03rd and still have not heard back from them by email or phone. I think this is what they do every year to people. Take their money and ditch the lines of communication after their busiest time of year. DO NOT BUY FROM THIS COMPANY!"

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1/5

posted Nov-19-2009

"I would not recommend nothingbutcostumes.com. I placed an order on October 21st. I opted for the 5-7 day shipping. Its November 19th and I still havent received the item. When I log into their site it still says “processing”. I have sent several emails since they “dont accept phone calls at this time”. I haven’t heard back from them in almost a month, but they took my money. SHOP SOMEHWERE ELSE.
Update-I contacted the BBB and they tried to make contact with the site. They said the owner agreed to refund the money. Its March 21st, 2010 and I have NOT been refunded. After posting on a different site I found that alot of other people have been ripped off from nothingbutcostumes. "

This review was modified by ethangeofry on March 21 2010 08:59:55 AM

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5/5

posted Apr-30-2008

"Fast shipping and excellent prices. I don't have a single complaint. "

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