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1/5
posted Jan-13-2009 
This review was modified by us90t26 on January 15 2009 09:25:19 PM 
posted Jan-14-2009 “Its true, this order was handled very poorly. It was right during the Christmas Rush and the address she was having us ship to changed twice which caused additional delay. All in all it was lost in the mix and it is our fault. We do our best but we are not always able to solve all problems in as timely a manner as we would like. Especially during a Christmas Rush. We apologize again.”
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![Share](javascript:share_rating({"review_body":"Placed an order on 1\/31\/08. Order was slow due to holidays but company put the wrong address on the shipping label which forced UPS to contact the company for the correct address. This delayed delivery another two days. When order arrived the knife wasn\u0027t what I ordered. The SKU number on the box was correct but the knife inside was different. I have e-mailed the company twice and called them three times. I have left electronic and voice messages (they won\u0027t answer the phone personally) explaining the problem and requesting a call back in an effort to resolve this discrepancy, but so far I have received no response. <br><br>The company\u0027s response is inaccurate. First the she they refer to is a he, and I never changed my address. They put a non existent address on the shipping label. They got it wrong, not me. Additionally, they have yet to contact me to resolve this matter. They admit it\u0027s their fault, but they aren\u0027t doing anything to fix it. ","link":"http:\/\/www.resellerratings.com\/store\/Not_Your_Mama_s_Knives\/comment\/434587#comment434587","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Not_Your_Mama_s_Knives.jpg","store_name":"Not Your Mama\u0027s Knives","username":"us90t26","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Very fast service, shipping, great items","link":"http:\/\/www.resellerratings.com\/store\/Not_Your_Mama_s_Knives\/comment\/611384#comment611384","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Not_Your_Mama_s_Knives.jpg","store_name":"Not Your Mama\u0027s Knives","username":"escotch","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered a knife on November 5th with second day shipping. On the 9th I had not yet received a shipping notification, so I inquired by email as to my order\u0027s status and did not receive a reply. On the 10th I received my knife, meaning it would have shipped either the day I placed the order, or the day after. However my inquiry was never answered, and I never received tracking information for my order. <br><br>After receiving the order, I made an inquiry about my item via the form on the web site (on the 10th). I have not received a reply yet.<br><br>Overall, I\u0027m happy with my purchase, and the speed with which it shipped, but the lack of reply to either of my inquiries makes me concerned, as I\u0027m not sure I would not be able to contact the company if something went wrong with my order.","link":"http:\/\/www.resellerratings.com\/store\/Not_Your_Mama_s_Knives\/comment\/513441#comment513441","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Not_Your_Mama_s_Knives.jpg","store_name":"Not Your Mama\u0027s Knives","username":"eliblack","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"EXCELLENT PRODUCT, EXCELLENT PRICE, EXCELLENT DELIVERY.<br>","link":"http:\/\/www.resellerratings.com\/store\/Not_Your_Mama_s_Knives\/comment\/419044#comment419044","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Not_Your_Mama_s_Knives.jpg","store_name":"Not Your Mama\u0027s Knives","username":"VIETNAMVETERAN","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered a Bradley Cutlery Kimura III on August 14 (Friday) and received it on the 20th. Item was shipped on 16th, Monday (shipment policy states they don\u0027t ship on weekends), and was emailed a tracking# same day.<br>Had no problems; service\/speed as expected. Great selections of knives and such, but what really sold me was their prices. I would defiantly buy from this company again.<br><br>Note: Not sure how they deal with the shipping legality of automatic\/gravity knives in certain states; but I didn\u0027t have to sign for the package, like some other reviewer stated. Either way, for anybody interested in such items, they need to educate themselves on laws where they reside. They may be tools with good attentions, but also are potential dangerous weapons.<br>Example: I couldn\u0027t buy any gravity\/automatic knife longer then 2\u0022 in California. It\u0027s actually considered a misdemeanor for any person who possesses this kind of item in a vehicle or on the person in a public area (California Penal 653K). Legal to own privately though.","link":"http:\/\/www.resellerratings.com\/store\/Not_Your_Mama_s_Knives\/comment\/599157#comment599157","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Not_Your_Mama_s_Knives.jpg","store_name":"Not Your Mama\u0027s Knives","username":"SteveSree","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I did not get the one I ordered however I think I like the one I got better. This is a great knife and I will be ordering more from this company. Thanks<br> Al Kelley","link":"http:\/\/www.resellerratings.com\/store\/Not_Your_Mama_s_Knives\/comment\/503073#comment503073","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Not_Your_Mama_s_Knives.jpg","store_name":"Not Your Mama\u0027s Knives","username":"alkelley","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Fantastic website, great products, incredible service !!!!!!<br>I have just placed another order and have never received such excellent customer service! A totally trustworthy website with topnotch products. Why shop anywhere else-- because all the others are just \u0022Not Your Mama\u0027s KNIVES !\u0022.","link":"http:\/\/www.resellerratings.com\/store\/Not_Your_Mama_s_Knives\/comment\/468678#comment468678","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Not_Your_Mama_s_Knives.jpg","store_name":"Not Your Mama\u0027s Knives","username":"watrmarkk","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Not Your Mama\u0027s Knives was excellent. I ordered a knife on Saturday, with no special shipping, and it was in my hands on Tuesday. I received exactly what I ordered, and the knife was priced lower than I found elsewhere. I would definetly go back to Not Your Mama\u0027s Knives for my next purchase.","link":"http:\/\/www.resellerratings.com\/store\/Not_Your_Mama_s_Knives\/comment\/517790#comment517790","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Not_Your_Mama_s_Knives.jpg","store_name":"Not Your Mama\u0027s Knives","username":"westerhof","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent customer service. Do I really need to say more? I ordered my knife, it shipped the next day, and three days later, I had my knife in my hands at 50% of the cost as compared to the local gun store. Needless to say, the short wait was worth the money. The staff at Not Your Mama\u0027s Knives is extremely knowledgeable in blades as well as guiding you in the right direction of what kind of knife to buy; that is if you don\u0027t already have your mind made up. If I buy anymore knives, I know where I\u0027m getting them from.<br><br>Pat","link":"http:\/\/www.resellerratings.com\/store\/Not_Your_Mama_s_Knives\/comment\/447729#comment447729","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Not_Your_Mama_s_Knives.jpg","store_name":"Not Your Mama\u0027s Knives","username":"gonadtoad","rating":"5"}, "single");){kind=link}
"Very good customer service. When perusing the web for the Cold Steel Recon 1, I noticed that some vendors were still selling the old ones with the 440 steel as opposed to the newer Aus 8.
I made a note with my order that I'd only want the knives if they were Aus 8.
Got a call at 10:30 am from a very nice man explaining that the clip point I'd ordered was indeed Aus 8, but that the tanto would be 440. He helped me adjust my order on the spot.
Great Customer Service!
I'll shop there again."