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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Northern Tool + Northern Tool + Equipment  Elite Status
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.8/10 7.8/10
    Chance of future purchase: Rating 8.84/10 8.84/10
    Shipping & packaging: Rating 4.72/10 4.72/10
    Customer service: Rating 8.41/10 8.41/10
    Return/Replacement policy: Rating 3/10 3/10

1,928 Customer Reviews

Rating 10/10
5/5

"Northern Tool keeps me in business. Top quality with affordable prices. Great shipping."


Rating 10/10
5/5

"I found the website easy to navigate and the prices competitive."


Rating 10/10
5/5

"Easy website. Fast checkout. It took longer to complete this survey than it did to find & order my item. "


Rating 10/10
5/5

"It was easy to order the products and it is a tool I am looking for"


Rating 10/10
5/5

"I can usually find what I want at Northern tool. I enjoy shopping in the store and on line"


No Avatar

Verified Customer
Rating 10/10
5/5

"I am normally skeptical of product and service when I order on-line but in the case of my order placed with Northern Tool & Equipment, I could not be more pleased. The product was delivered the very day it was promised and in great condition. The small air compressor also lived up to it's promise. I give this company a big hardy thank you.
Paul D. Smith
"


Rating 10/10
5/5

"Wendy was very helpful answering my questions.
I'm frustrated by your shopping experience window.
I had a difficult time getting the "send feedback" button to work.
"


Rating 10/10
5/5

"It was very easy to navigate the website. The email I received made it seem as though more items had free shipping. Since I looked at the site recently, I thought the items I ordered had free shipping."


Rating 10/10
5/5

"All good. It asdfasdfgasdfasdfasdfasdfasdfasdfasdfasd"


Rating 10/10
5/5

"Very satisfied with all my purchases from Northern and the ease of navigating the website."


Rating 10/10
5/5

"I received your catalogue the same time a co-worker asked me for a new heater. I looked up heaters and found this one to be interesting and wanted to give it a try,"


Rating 10/10
5/5

"great place to shop!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"


No Avatar

Verified Customer
Rating 2/10
1/5

"The water tank that I purchased came with a hole in the seam that pours out. I called and after about a week I received some very lengthy detailed instructions on how to return it starting with sending it back in the original container, which was disposed of long before I ever got a response.

I need the water tank now and cannot wait another 2 months to jump though red tape and be further inconvenienced. I will look for another source for this type of purchase in the future.
"


Rating 10/10
5/5

"Did not interact with customer service.
Ordering because the price was good and needed the product.
"


Rating 8/10
4/5

"Like the quality for the price, not professional but very usable. "


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Northern Tool + Equipment is a Merchant Member! Learn more

Northern Tool + Equipment  is a merchant member
Northern Tool + Equipment participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,716 merchant members.