5/5

posted Apr-16-2005

ResellerRatings.com TOP REVIEWER!

"Best price, photo expertise, fast shipping. No problems."

This review was modified by bilofsky on April 27 2005 09:23:21 AM

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5/5

posted Mar-19-2009

"Wow!!! Norman Camera is a superior camera supplier. I was looking for a Canon 5D Mark II and everywhere I looked, vedors were out of inventory. Norman Camera had one in stock. I ordered and it arrived promptly. There was no upsell, no added accessories, no after the sale phone calls to "verify" the order...just plain old-fashioned fantastic customer service. They did exactly what they said they would do. Norman has now become one of my favorite dealers. I highly recommend this dealer for their honesty.

JP Owens"

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5/5

posted Aug-17-2005

"I recently purchased my Minolta Maxxum 7D online through Norman and everything went smoothly. I had previously purchased the same camera from Dbuys.com and got a defective product with bad customer service.

Norman Camera's pricing was very competitive and what I liked was that their Better Business Bureau report was clean. They were also one of a few distributors acutally listed on Konica Minolta's website as authorized online dealers. A very comforting thought.

After having gone through 2 stores to get my product, my advice would be to stay away from the NYC camera shops who don't treat customers with a lot of respect, regardless of how much money you are spending. If you have to pay just a little more for the product or shipping it's probably worth it.
"

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5/5

posted Jul-01-2006

"I ordered a Canon Macro lens. The delivery was swift, but the first lens was DOA (auto-focus did not work). A quick call to the store and they quickly dispatched another unit (i.e. cross-shipped) without even requiring me to secure it with a credit card (by then, of course, I had paid for the lens that did not work - but they of course had no way to know I was telling the truth). Trust is good. The replacement lens (which was ok) arrived swiftly. Then I noticed I had strangely missed the fact that their price for the lens in question was about $100 above the average on PriceGrabber. I must've not paid attention to the sales person when I inquired the price as I had checked the price on PriceGrabber before placing the order (I have ordered from Norman Camera couple times previously and had a good experience so I am a repeat customer). Again, after a quick call to point out the fact that B&H was selling the same item for $100 less, and they quickly issued credit for the difference.

So.. not a totally event-free transaction, but I'm very satisified with the way the issues were handled, and will order from them again in the future. Sales people were very polite and responsive. "

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5/5

posted Mar-03-2009

"I have been looking for a particular lens for about 4 months (Tokina 11-16/2.8 Nikon mount). In the past couple months, I found & ordered the lens from two other websites that reported it as "in stock" - but after my order went through I found out the lens wasn't in stock. Yesterday I came across Norman Camera - they showed the lens in stock and I decided to try one more time.

I placed my order on 2/2/09 at ~10am. The order was processed and queued to Fed Ex within 3 hours.

Norman's price on this lens was ~$40 higher than B&H and Adorama (where the lens has been out of stock since I started looking for it) *but* it was also $60 cheaper than Amazon (who currently has the lens "in stock").

In summary, my opinion of Norman Camera is:
"Small-town" brick & mortar camera shop with a "big city" inventory, fully-functional website and fairly competitive prices.

I would buy from them again (and plan to do so soon). "

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5/5

posted Apr-08-2010

"Norman Camera had stock of a camera that all of the large NYC camera stores had on backorder. Their pricing was competitive and their customer service was top-notch. The camera shipped the day I placed the order and I had it two days later. I will definitely order from them again!!"

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5/5

posted Sep-06-2011

"Good lens. Shipping on time."

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5/5

posted May-10-2012

"Wow! such a great sales team with outstanding customer service. 5 stars across the board! I ordered a 5d mark iii, which is OUT OF STOCK everywhere except for Norman Camera, and they were able to ship it out THE SAME DAY! Without going into detail, these guys went out of their way to satisfy my order. They were polite enough to wait for my bank to approve of the purchase, even with a product in such high demand and i'm sure they could have sold in seconds to someone else. This is my first time buying with norman camera and their will be many more purchases to come. THANKS!

"

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5/5

posted Jan-26-2004

"Ordered Canon ZR65MC. Very good price. Ordered and shipped same day. No high pressure for additional product or services. Would order from them again."

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5/5

posted Apr-15-2003

"Agonized over two months as to where to by a digicam. After reviewing resellerratings I decided to try Norman Camera. I ordered a Minolta DiMage7i for 699 on April 8 & received it on April 10. Two days from Michigan to Pennsylvania ground shipping @ 6.95 was pretty impressive. I was so shocked that the salesman took my order without even suggesting any type of accessory or warranty that I forgot to order a cf card! GREAT co to deal with. For anyone out there banging their heads into walls in total confusion over internet ordering, feel free to order with confidence from Norman Camera. Thanks Norman Camera and resellerratings.com!!! "

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