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normancamera.com

Consumer Electronics

Rating 9.04/10 13 reviews
(125 lifetime reviews)

9.04/100 (6-month rating)
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All Customer Reviews (125)

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Rating 10/10 5/5
modified review posted May-17-2012

"Twice I have purchased from Norman Camera and twice I was very pleased. The prices were very reasonable, the service was wonderful and the fast (and free) delivery was awesome! Both items arrived at my door less than 48 hours after I placed my order. "

Rating 10/10 5/5
modified review posted May-10-2012

"Wow! such a great sales team with outstanding customer service. 5 stars across the board! I ordered a 5d mark iii, which is OUT OF STOCK everywhere except for Norman Camera, and they were able to ship it out THE SAME DAY! Without going into detail, these guys went out of their way to satisfy my order. They were polite enough to wait for my bank to approve of the purchase, even with a product in such high demand and i'm sure they could have sold in seconds to someone else. This is my first time buying with norman camera and their will be many more purchases to come. THANKS!

"

Rating 2/10 1/5
modified review posted Apr-16-2012

"Very dissatisfied! I ordered Ilford photo paper and paid extra for two day shipping($22.00)and received it in 5 days. What a scam they have with their shipping prices. I would never order from this company again! They owe me a refund!"

modified review posted Apr-17-2012
normancamera's Avatar
normancamera, Norman Camera rep has responded

“The order came into us 4/12 and was shipped 2nd day air that very same day. Fedex Air service runs Monday-Friday and therefore doesn't deliver on the weekends. This is a standard Fedex practice. We are sorry for the confusion. We shipped your product as requested and it arrived within 2 Fedex business days.”

Rating 10/10 5/5
modified review posted Apr-16-2012

"Great service. Camera arrived quickly and safely. Everything seems to be working just great. Thanks!"

Rating 10/10 5/5
modified review posted Apr-06-2012

"After I did my usual internet “deal” search, Norman Camera had the best price. When I went back to their website to place my order, my item was out of stock. I telephoned the store to ask when my item would be restocked. The floor sales person who was very courteous and most accommodating said there was possibly stock in their other store. There was and he said he would have the item sent to the store from which they shipped their internet orders and that he could have it shipped to me in three business days. I received an email the following day that my item had shipped that day (less than 24 hours after I originally placed my order). My order arrived on my doorstep the following day in perfect condition. The only way Norman Camera could have improved my experience with them is if they were telepathic and had shipped my order to me before I placed it! I will definitely go out of my way to deal with Norman Camera whenever I can in the future. The Norman family is wonderful! A special thanks and acknowledgement goes out to Randy Dekilder, Andy Thompson and Marlene Whitman. I’ll be back!"

Rating 10/10 5/5
modified review posted Mar-25-2012

"Wow! I heard via an online forum that they had the Canon 5D Mark III when several of the other big online retailers didn't. I had even preordered a few weeks back, but the camera was nowhere in sight. I placed my order after their business hours and intended to call in the morning to verify stock. They open at 8:00 in my time zone. At 7:56, I received a shipping notice! The camera arrived overnight and is beautiful. I couldn't be more pleased with the camera or with Norman's customer service. In the future, I will look to them for my photography needs."

Rating 10/10 5/5
modified review posted Mar-05-2012

"Order came on time, in great shape. Wonderful service, love the tracking ability."

Rating 10/10 5/5
modified review posted Jan-29-2012

"I ordered the Canon EF 24-70mm f/2.8L USM lens and B&W 77mm filter. The delivery was in very good condition and arrived exactly as scheduled. I like this seller's service; before buying from this seller, I had seen cheaper prices for the items I wanted to purchase, but I decided to order from Norman Camera and Video. I felt like this seller was more trustworthy for me and everything came exactly as they promised. Overall, I would buy from this seller again, and I would recommend Norman Camera and Video to a friend."

Rating 10/10 5/5
modified review posted Jan-12-2012

"We ordered a Canon EOS 60D. Very happy with our first purchase from Norman in that: 1. item was brand new as described on their website (not refurbished or returned), 2. it was a great price (Canon had an instant rebate on this camera), 3. this expensive camera was very securely packed (in another box) and lastly 4. shipping was fast & on time. The camera worked perfectly once received and my wife & I couldn't be more pleased with the purchase!"

Rating 10/10 5/5
modified review posted Dec-29-2011

"I would say my purchase from Norman Camera has been a positive experience. I received a convenient order confirmation email, and then another email when my camera shipped. I knew exactly what was happening every step of the way, up to the moment a Fed Ex deliveryman handed my package to me. My camera arrived in perfect condition and is in perfect working order with all the right parts and accessories. I could hardly ask for more! "

 
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