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normancamera.com

Consumer Electronics

Rating 9.17/10 118 reviews
9.17/100 (6-month rating)
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Norman Camera is a merchant member
Norman Camera is a merchant member and currently DOES actively participate at ResellerRatings to monitor feedback and resolve any issues. This merchant is also elite. See all 1,957 merchant members.
 

All Customer Reviews (118)

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Rating 10/10 5/5
modified review posted Jan-29-2012

"I ordered the Canon EF 24-70mm f/2.8L USM lens and B&W 77mm filter. The delivery was in very good condition and arrived exactly as scheduled. I like this seller's service; before buying from this seller, I had seen cheaper prices for the items I wanted to purchase, but I decided to order from Norman Camera and Video. I felt like this seller was more trustworthy for me and everything came exactly as they promised. Overall, I would buy from this seller again, and I would recommend Norman Camera and Video to a friend."

Rating 10/10 5/5
modified review posted Jan-12-2012

"We ordered a Canon EOS 60D. Very happy with our first purchase from Norman in that: 1. item was brand new as described on their website (not refurbished or returned), 2. it was a great price (Canon had an instant rebate on this camera), 3. this expensive camera was very securely packed (in another box) and lastly 4. shipping was fast & on time. The camera worked perfectly once received and my wife & I couldn't be more pleased with the purchase!"

Rating 10/10 5/5
modified review posted Dec-29-2011

"I would say my purchase from Norman Camera has been a positive experience. I received a convenient order confirmation email, and then another email when my camera shipped. I knew exactly what was happening every step of the way, up to the moment a Fed Ex deliveryman handed my package to me. My camera arrived in perfect condition and is in perfect working order with all the right parts and accessories. I could hardly ask for more! "

Rating 8/10 4/5
modified review posted Dec-28-2011

"Well done! My order came early and accurately!"

Rating 10/10 5/5
modified review posted Dec-08-2011

"The service from Norman Camera was excellent. Everything arrived in perfect condition. I had the camera that I ordered in my hands just two days after I placed the order even though I had only asked for the normal 3 to 5 day delivery service. I will definitely order from them again!"

Rating 10/10 5/5
modified review posted Dec-07-2011

"I ordered a Nikon D3s from Norman Camera and couldn't be happier with the transaction and friendly customer service. First - they had this hard to find camera in stock. The customer service, shipping and transaction was five stars all the way. I would highly recommend working with Norman Camera. This was a big ticket item - yes I was a little apprehensive because I mainly deal with the big stores in NY - but I will be purchasing from Norman again!!!"

Rating 10/10 5/5
modified review posted Nov-24-2011

"Excellent service. Package arrive in excellent condition and only two days after ordering"

Rating 4/10 2/5
modified review posted Nov-21-2011

"Very bad experience. Nice sales staff until I went back in to ask a question about one of the two cameras I purchased, then got the blow off. Returned a few months later for a warranty issue, they did send camera in but of course none of the repairs were covered. felt I would have had better service from a store like Best Buy, sad to say. Yes, Normans's did contact me after I wrote my first review, why I do not know. They still were not going to fix the camera that I supposedly "impacted" and I was simply reviewing the service I already received which was no different than I would have expected at a big box store. As I look for a camera to replace my "impacted" Nikon I honestly believe price will determine where I purchase as I have concluded service doesn't exist, only sales. "

modified review posted Dec-23-2011

normancamera, Norman Camera rep has responded

“I have tried to contact this customer regarding the service they received and they have chosen not to reply. I am assuming this is regarding a repair that was not under warranty due to impact damage which is determined by the manufacturer. Unfortunately we have no control over that and Best Buy wouldn't have been able to get it covered either. We do our very best to get every repair covered if at all possible. I am sorry we weren't able to in this case.”

Rating 10/10 5/5
modified review posted Oct-27-2011

"This company is outstanding. I have ordered over $6500 worth of gear over the last 6 months and I have not been disappointed by Norman Camera in the least. I will definitely order again and again from them. Products are first rate and shipping is too. Great job Norman Camera crew!!"

Rating 10/10 5/5
modified review posted Oct-26-2011

"The very best of service. My order was shipped within an hour of placing my order, tracking information sent to me & my goods were delivered in perfect condition & right on time. I will certainly order from this seller again.
Pat"

 
 
 

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