We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > NobelCom

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • NobelCom NobelCom Elite Status
    • Address: n/a
    • Contact: help@nobelcom.com
    • Phone: n/a
    • Customer Support: 1-888-520-9215
    • Business Hours: 24-7
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.15/10 7.15/10
    Chance of future purchase: Rating 8.32/10 8.32/10
    Shipping & packaging: Rating 4.17/10 4.17/10
    Customer service: Rating 8.02/10 8.02/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

What is this?

1,199 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-09

Easy communication

"Great way to talk with friends and relatives overseas."


No Avatar

Verified Customer
Rating 2/10
1/5
2016-02-09

Once I used my points the promotional points disappeared without warning

"Once I used my points the promotional points disappeared without warning"

Rep reply posted Feb-10-2016

NobelCom, NobelCom rep has responded

“Hi!

One can choose to either use the points or a promotional code towards a discount, The two cannot be used in conjunction.

Please let us know if you need additional information.

Have a great day!
The Nobel Team”


No Avatar

Verified Customer
Rating 2/10
1/5
2016-02-07

Website does not update information

"The site states that my credit card is expired. I have already updated it but it still fails to process the order."

Rep reply posted Feb-08-2016

NobelCom, NobelCom rep has responded

“Hi!

We`ve noticed that you managed to place a new order minutes later, and the one that didn`t go through in the first place was cancelled.

Let us know if you need further assistance- we would be more than happy to help! :)

Have a great day!
The Nobel Team”


No Avatar

Verified Customer
Rating 8/10
4/5
2016-02-07

"I was having problems with your website freezing up.
also the advertised cost of call Benin card was 13.5 cents per min. but when I bought it, it was 20.5 cents per min,
"

Rep reply posted Feb-07-2016

NobelCom, NobelCom rep has responded

“Hi,

Thank you for rating us!

Our website has several calling card options ready for you to choose. The rate on those cards will be different since each one of them has different features. The card you have chosen does show the correct rates on our website. Based on your account details, my colleagues have already assisted you regarding this matter.

In case you will experience any other issues on our website, or if you have any questions regarding the cards, please, do not hesitate to call 1-888-520-9215.

Have a great day!
The Nobel Team.”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-06

Great Service!

"Nice been a happy customer for 10 years."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-06

.

"Nobel is continuing to do a great job."


No Avatar

Verified Customer
Rating 2/10
1/5
2016-02-06

"THE RATE ARE EXPENSIVE. I AMLIVING IN CANADA AND YOUR RATE ARE EPENSIVE"

Rep reply posted Feb-07-2016

NobelCom, NobelCom rep has responded

“Hello there,

We are always negotiating our rates to make sure we keep them as low as possible.

Also, to help you with the charges, we have added the Points reward system, which you can use to pay less on recharges. Please, remember to check your Inbox for promotional codes on special deals, as we usually email them to you. If you would like to hear more about our offers, please, feel free to call us at 1-800-686-6235. We are here to assist you!

Have a splendid day!
The Nobel Team.”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-06

Amazing In The Ocean

"I use NobelCom phonecards on the ships I work on. Great service and never have a problem ! "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-05

There may be a few phone cards out there that are slightly less expensive, but none with as good of service as NobelCom.

"I have never had any serious issues with Nobel Com and those minor problems that I have had over the years have always been resolved to my complete satisfaction. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-05

"very good access to my account. But i would like access to my points so i can use them with my order while i am adding time to my account.

Excellent Service
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-04

"YOUR SERVICE TEAM ON LIVE CHAT HAS BEEN WONDERFUL AND VERY HELPFUL!"


No Avatar

Verified Customer
Rating 8/10
4/5
2016-02-02

challenge to apply promotions

"I periodically get promotions from you. I get confused on how to take advantage of these when I already have an existing account. I see now that they come up automatically when you check out but it would be more helpful if you had a spot earlier on where you could just check something like "apply all current promotions to my purchase of additional minutes" or something of that sort. That way one does not have to search for it and wonder how to take advantage of it. OR you could just indicate that a promotion box will be available in the checkout phase. I called you on the customer service line but gave up waiting. "

Rep reply posted Feb-05-2016

NobelCom, NobelCom rep has responded

“Dar Linda,

We appreciate your feedback regarding the ordering options on our website.

Our main priority is to make sure that you have a great experience with our service and we will try to take advantage of your suggestions as much as possible.

In case you have any questions, please feel free to call 1-888-520-9215 and if you do not wish to wait on the line, you may register for a callback. We will return your call as soon as possible!

Have a wonderful day!
The Nobel Team.”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-01-31

"You offer what I'm looking for ! Good service too ! Thank you !"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-01-31

"Thank you for the service!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-01-28

"good job listening and just fulfilling what i was trying to buy instead of steering me into a whole other direction "


Ratings Calculation Change


Share NobelCom's store rating

NobelCom is a Merchant Member! Learn more

NobelCom is a merchant member
NobelCom participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,638 merchant members.