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Ratings Rating
Full Rating Profile
  • Rating 5.00/10 2 reviews

    5.00 / 100
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    Nitro-Pak Preparedness Center is not a merchant member
    Nitro-Pak Preparedness Center does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!
  • Nitro-Pak Preparedness Center contact information

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review profile

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

All 2 Customer Reviews

Rating 10/10
5/5
modified review posted

"Had a great customer service experience! I was a little worried after reading the only other review on this site, but was just blown away by the level of service.

On my order I specified that if an item was out of stock to please contact me asap as I needed the prepared meal for a backpacking trip the following week. Not only did they email, but they also attempted to call to get the situation resolved. Through out the process they kept me up to date with email. Very impressed by the prompt, personal service.
"




Rating 2/10
1/5
modified review posted

"Booo! My credit card was charged the full amount on the day of my order. My items didn't ship for 5 more days and didn't arrive at my home for a total of 11 days from the original order date! When the shipment arrived 4 items were missing. The invoice included in the shipment noted that they were back ordered. I received no notification prior to that, that any of my items were on back order...not during the initial order nor during the long 11 days it took for my order to arrive. You don't charge someone for items before they ship. You don't charge someone for items you can't provide in the promised shipment. You don't leave customers in the dark about back ordered items. You don't wait to notify a customer about missing items they are fully expecting to arrive in the shipment they are supposed to arrive in. I won't shop here again."



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