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Store Rating and Reviews Nice Electronics / mpsuperstore.com

Homepage: http://www.niceelectronics.com
Overall Customer Satisfaction Rating  
Six-Month Rating: N/A / 10
Six-Month Reviews: 0
Lifetime Reviews: 121
   


Lifetime Rating: 6.07 / 10
All Stores Avg.: 8.07
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & respond to customer issues.
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Show Reviews Read all 121 reviews below.
This merchant has received ZERO reviews in the past 6 months. 
  

Cameras

HDTV's

iPods

Laptops

GPS/Nav


Phones

Camcorders

Desktops

Watches

Storage

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 Nice Electronics / mpsuperstore.com Customer Reviews
Page 1 of 9sort reviews by:
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Reviews 1 - 15 of 121
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Very Satisfied
Reviewer: Mediatechnics
Click Here to See the Profile for Mediatechnics

7/20/06 6:37 PM
I have nothing bad to say about this company, they were nice, fast and they know what they are doing.

Very Satisfied
Reviewer: bulletproofbrsts
User Rating: 
Click Here to See the Profile for bulletproofbrsts

7/13/06 11:13 PM
Website is intuitive and simple to use. I specially like the prices and service I received. The downside is that during the checkout process it turned really slow. After the order was submitted and confirmed, everything was back to the usual speed.

Very Satisfied
Reviewer: rivetfreek
User Rating: 
Click Here to See the Profile for rivetfreek

7/5/06 10:19 PM
These guys are great and seem trustworthy! I will use them again. I just wish they would provide the manufacturer link for each of the products they advertise.

Very Satisfied
Reviewer: helwitchem
User Rating: 
Click Here to See the Profile for helwitchem

6/29/06 10:24 PM
I have been happy with this merchant overall. I do feel their shipping is high and so I always search the net for the same item or items. Usualy I end up just coming back here to make the final purchase.

Very Satisfied
Reviewer: osasseiii
Click Here to See the Profile for osasseiii

6/28/06 12:11 AM
For a first time use, seems to be pretty easy. I would like to see confirmation e-mails with all the links I need to track and make sure the order goes through correctly.

Very Satisfied
Reviewer: Charrickguy
Click Here to See the Profile for Charrickguy

6/26/06 11:46 PM
Site was very easy to navigate. Easy buying experience, every web site should be this smooth. I wish there was a better way to track delivery and/or had an expected arrival date.

Somewhat Satisfied
Reviewer: hallrj
User Rating: 
Click Here to See the Profile for hallrj

6/20/06 1:28 PM
Order a camcorder online 6/1/06 (Thu night). Didn't get the "we're closed fri and sat" until after the order was placed, which was annoying - but then the other stores I was considering also closed fri/sat...  
Anyway - got the email sunday morning "we need to speak to you" so I rang and was asked for the sec code from my credit card - AND given a rundown of a lot of "great offers". Not too hard a sell - but then I guess it depends on what you're used to.  
 
They charged my credit card right there and then (according to the statement) and said I've have the camera in 7-10 days. A few emails back and forth later (asking where it was) and it shipped on 6/12. It arrived 6/19 new and as desribed with all accessories. So I got a $1000 camera for $650 - sweet.  
 
I wonder if they don't actually carry stock; one of the phonecalls I had they said "we're just waiting for it to come in" - so maybe they buy stuff 'on demand' after billing your card.  
Anyway - it showed up only a few days late, and was perfect. So I'm happy.

Very Satisfied
Reviewer: stepa123
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6/19/06 2:14 PM
Always a good price, but not necessarily always able to get specifically what you are looking for. On the other hand, almost always able to find something else that will do just as well.

Very Satisfied
Reviewer: dragonlader
User Rating: 
Click Here to See the Profile for dragonlader

6/14/06 11:38 PM
Good overall experience. The unit shipped quickly and the extended warranty was reasonable. The price was the best overall that I could find on the internet but shipping costs that were typically waived by others on purchases of this size - quickly ate up some but not all of the savings.

Very Dissatisfied
Reviewer: Alexander Geiger
User Rating: 
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6/5/06 12:19 PM
After I placed my order for a plasma TV with Nice Electronics, I received an email confirming my order and telling me that: "There is additional information needed to process your order." When I called their 800 number, it turned out that the "additional information" was a high-pressure sales pitch to buy an extended warranty for many hundreds of dollars. After I repeatedly refused to buy an extended warranty, the sales guy finally gave up. He told me that the TV was in stock and that it would be shipped that day. The only thing that happened that day was that my credit card account was charged for the full cost of the TV. The TV was never shipped. I called and emailed repeatedly for more than two weeks (being put on hold for a long time each time I called), and was told a different story each time. Finally, two weeks later, a supervisor told me that they did not have the TV in stock and that he was not sure when and if they would be able to ship. At that point I asked for a refund of the amount that they charged to my credit card two weeks earlier. He promised that they would issue a refund. I am now waiting to see if the credit ever shows up. In conclusion, a merchant who bills my credit card without shipping any merchandise, and who they tells me two weeks after billing my credit card that he does not have the merchandise in stock is not a merchant with whom I want to do business.

Very Dissatisfied
Reviewer: splank
User Rating: 
Click Here to See the Profile for splank

6/2/06 4:40 PM
Ordered a Sony Vaio TX650 with XP Pro. Not in stock. Would call be right back. never did. waited and waited. They emailed & asked that I call them. I did. They can't get it but how about an upgrade. Fine. Couldn't get it. They finally sent it dropped shipped and as a thanks for my patience were upgradoing me to a 750. When it arrived it was a 650 w/ XP Home. Total bait and switch

Very Satisfied
Reviewer: jewelkeeng
Click Here to See the Profile for jewelkeeng

6/1/06 6:10 PM
All in all, a very satisfactory exprerience. Fairly high shipping, but an exceptional price with high shipping added still beats the competition. Most importantly, products were new, arrived as advertised. Nice Electronics lived up to its obligations.

This review was modified by its author, jewelkeeng, on 6/1/06 6:10 PM.

Very Satisfied
Reviewer: trparikh
Click Here to See the Profile for trparikh

5/30/06 12:17 AM
Phone contact was efficient when I called them. The product was recvd in a timely manner and was as expected. Would use this merchant again especialy if I had a large ticket item to buy. Their prices are competitive, their shipping charges are reasonable while offering a variety of choices.

Somewhat Satisfied
Reviewer: TILLERA
User Rating: 
Click Here to See the Profile for TILLERA

5/26/06 1:00 PM
I got a notice from customer service that they would not ship to my credit card billing address as it is a private mail box. I gave them a physical address (as they requested) and they refused that as it was not the billing address. I finally gave them another card with a physical address and it all worked out well in the end. I suppose they have to be careful not to get ripped off.

Very Dissatisfied
Reviewer: zcountezza
User Rating: 
Click Here to See the Profile for zcountezza

5/25/06 3:09 PM
Wow, wish I'd checked this site before I ordered! I got a similar story: I made an order and was asked to call in and "confirm" information. I was then given the hard sell and purchased some additional accessories, and then the run-around began: When I enter my order number to reveiw my order status on their web site, I get a message stating no order exists; I was never emailed an order confirmation although I keep asking (about every day for one week) for it; when I call in for information on the status, they keep telling me the order shipped but then they tell me they will email me the UPS tracking number but then they never do, and now that I'm more insistent, they just give me false numbers (one for an order that shipped last year, and one that just didn't exist at all). The latest promise of a "Next Day Air" delivery and a supposed tracking number yielded a "tracking number not found" from UPS... These folks are definitely in business of Wamboozling... As of right now, I have no confidence I'll be getting a "good deal". Next time, I'll spend the few extra dollars and go with a reputable reseller.

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