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niceelectronics.com

Computer Hardware & Software

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--/100 (6-month rating)
Nice Electronics / mpsuperstore.com is not a merchant member
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All Customer Reviews (120)

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Rating 10/10 5/5
modified review posted Jul-20-2006

"I have nothing bad to say about this company, they were nice, fast and they know what they are doing."

Rating 10/10 5/5
modified review posted Jul-13-2006

"Website is intuitive and simple to use. I specially like the prices and service I received. The downside is that during the checkout process it turned really slow. After the order was submitted and confirmed, everything was back to the usual speed."

Rating 10/10 5/5
modified review posted Jul-05-2006

"These guys are great and seem trustworthy! I will use them again. I just wish they would provide the manufacturer link for each of the products they advertise."

Rating 10/10 5/5
modified review posted Jun-29-2006

"I have been happy with this merchant overall. I do feel their shipping is high and so I always search the net for the same item or items. Usualy I end up just coming back here to make the final purchase."

Rating 10/10 5/5
modified review posted Jun-27-2006

"For a first time use, seems to be pretty easy. I would like to see confirmation e-mails with all the links I need to track and make sure the order goes through correctly."

Rating 10/10 5/5
modified review posted Jun-26-2006

"Site was very easy to navigate. Easy buying experience, every web site should be this smooth. I wish there was a better way to track delivery and/or had an expected arrival date."

Rating 8/10 4/5
modified review posted Jun-20-2006

"Order a camcorder online 6/1/06 (Thu night). Didn't get the "we're closed fri and sat" until after the order was placed, which was annoying - but then the other stores I was considering also closed fri/sat...
Anyway - got the email sunday morning "we need to speak to you" so I rang and was asked for the sec code from my credit card - AND given a rundown of a lot of "great offers". Not too hard a sell - but then I guess it depends on what you're used to.

They charged my credit card right there and then (according to the statement) and said I've have the camera in 7-10 days. A few emails back and forth later (asking where it was) and it shipped on 6/12. It arrived 6/19 new and as desribed with all accessories. So I got a $1000 camera for $650 - sweet.

I wonder if they don't actually carry stock; one of the phonecalls I had they said "we're just waiting for it to come in" - so maybe they buy stuff 'on demand' after billing your card.
Anyway - it showed up only a few days late, and was perfect. So I'm happy."

Rating 10/10 5/5
modified review posted Jun-19-2006

"Always a good price, but not necessarily always able to get specifically what you are looking for. On the other hand, almost always able to find something else that will do just as well."

Rating 10/10 5/5
modified review posted Jun-14-2006

"Good overall experience. The unit shipped quickly and the extended warranty was reasonable. The price was the best overall that I could find on the internet but shipping costs that were typically waived by others on purchases of this size - quickly ate up some but not all of the savings."

Rating 2/10 1/5
modified review posted Jun-05-2006

"After I placed my order for a plasma TV with Nice Electronics, I received an email confirming my order and telling me that: "There is additional information needed to process your order." When I called their 800 number, it turned out that the "additional information" was a high-pressure sales pitch to buy an extended warranty for many hundreds of dollars. After I repeatedly refused to buy an extended warranty, the sales guy finally gave up. He told me that the TV was in stock and that it would be shipped that day. The only thing that happened that day was that my credit card account was charged for the full cost of the TV. The TV was never shipped. I called and emailed repeatedly for more than two weeks (being put on hold for a long time each time I called), and was told a different story each time. Finally, two weeks later, a supervisor told me that they did not have the TV in stock and that he was not sure when and if they would be able to ship. At that point I asked for a refund of the amount that they charged to my credit card two weeks earlier. He promised that they would issue a refund. I am now waiting to see if the credit ever shows up. In conclusion, a merchant who bills my credit card without shipping any merchandise, and who they tells me two weeks after billing my credit card that he does not have the merchandise in stock is not a merchant with whom I want to do business."

 
 
 

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