NextWarehouse.com Reviews - nextwarehouse.com Ratings at ResellerRatings

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nextwarehouse.com

Computer Hardware & Software

Rating 9.20/10 170 reviews

9.20/100
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NextWarehouse.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,986 merchant members.
 

All Customer Reviews (170)


Rating 10/10 5/5
modified review posted Jun-10-2013

"Lightning FAST, BEST PRICES!"

Rating 2/10 1/5
modified review posted Jun-06-2013

"Ordered an item from NextWarehouse that cost $3900.00. Got an email from them stating they would not fulfill the order unless I signed their form that states that I cannot cancel the order, or return the item for any reason. Had to ask them to send the form, which I signed and returned. The next day, I got an email stating that they are cancelling the order because they found out they are not authorized to sell the item. Thanks for wasting my time."

modified review reply posted Jun-07-2013

NextWarehouse, NextWarehouse.com rep has responded

“I am very sorry for the huge inconvenience this has caused. We work with distribution centers and occasionally we run into this issue. The product is available in our stock because we are partnered with them, but when we go to order for our customers, we learn we are not authorized to purchase. Again, I am very sorry for this inconvenience.”

Rating 8/10 4/5
modified review posted Jun-06-2013

"Placed an order for an "in stock" item. They accepted the order and charged my card, but then issued a notice saying that the item was out of stock and restock was estimated to take up to two weeks (no guarantees). It's been over a week and I haven't heard from them about the potential ship date or an offer to expedite my shipping for free to compensate for the delay. If this delay continues without contact much longer, I'll be downgrading my opinion. "

Rating 10/10 5/5
modified review posted Jun-06-2013

"EXCELLENT COMMUNICATION AND GREAT TRANSACTION. HIGHLY RECOMMENDED SELLER!!!! A+++"

Rating 10/10 5/5
modified review posted Jun-05-2013

"Quickly 412+ really is Good."

Rating 10/10 5/5
modified review posted Jun-05-2013

"I highly recommend this business. When I had to return a monitor I purchased from them (nothing wrong with it, but the person didn't like the gift), Gary from their customer service team was always quick to follow up. You don't get this type of personalized, attentive, response from other suppliers."

Rating 8/10 4/5
modified review posted Jun-01-2013

"Most of the order was delivered extremely quickly, but one part of the order did not arrive until yesterday which was over a week after placing the order. Other than that, the service was very quick and the customer reps were available and pleasant when inquiries were made."

Rating 10/10 5/5
modified review posted May-31-2013

"Thank you for your prompt reply when I had to cancel my order with your company. I had to cancel when I realized that my order of $200 had a mailing cost of $48.

I would recommend that you use USPS preset cost mailing boxes in the future. Amazon.com DID---and sent me the same camera for only $10 cost in mailing. "

Rating 10/10 5/5
modified review posted May-28-2013

"I dealt with Gary H. Yang and he was very courteous, understanding, professional and a pleasure to talk to. Prices are great, fast shipping and easy online ordering. Easy returns as well."

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Rating 10/10 5/5
modified review posted May-27-2013

"Great web site for finding items and greater prices points.

"

Rating 10/10 5/5
modified review posted May-27-2013

"Thanks for the quick shipment!"

Rating 10/10 5/5
modified review posted May-26-2013

"Great price, good communications, fast shipping."

Rating 10/10 5/5
modified review posted May-23-2013

"Easy ordering, fast shipment, good price."

Rating 10/10 5/5
modified review posted May-16-2013

"Excellent service. They made the extra effort to find the parts we needed, and kept in contact with us until they were sure we had what we ordered. We will definitely use them again."

Rating 10/10 5/5
modified review posted May-14-2013

"I am extremely happy with the service I received from Next Warehouse. I had to do a return and they made the whole process so easy with their instructions."

 
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