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425 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/Newegg_12","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Newegg_12.jpg","store_name":"Newegg.ca (Canada)","store_rating":"8.90","total_reviews":"425"}, "store");)
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posted May-09-2013 
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![Share](javascript:share_rating({"review_body":"AWESOME SELLER! Customer service is one of the greatest on the Internet! Shipping is always fast and products well packaged to prevent any damages! Good prices too!<br><br>Good job Newegg.ca!<br><br>","link":"http:\/\/www.resellerratings.com\/store\/Newegg_12\/review\/2799025#comment2799025","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Newegg_12.jpg","store_name":"Newegg.ca (Canada)","username":"Stevepro83","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I made an order during the night, but realized I had ordered the wrong ram after confirmation emails arrived. I set my alarm for the moment they opened in the morning. Abby took my call and was more than happy to make the correction for me!","link":"http:\/\/www.resellerratings.com\/store\/Newegg_12\/review\/2718059#comment2718059","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Newegg_12.jpg","store_name":"Newegg.ca (Canada)","username":"SeanBrockest","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":" I have been dealing with Newegg Canada for a number of years now and on the rare occasion I have had a problem they were willing to jump through hoops to insure my customer satisfaction. There are so few companies that actually mean what they say when they say "we provide great customer service." Newegg actually does do that and I am proud to tout their company for all their hard work to keep a customer satisfied.","link":"http:\/\/www.resellerratings.com\/store\/Newegg_12\/review\/2712575#comment2712575","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Newegg_12.jpg","store_name":"Newegg.ca (Canada)","username":"Tcam86","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Purchase a motherboard that did not work. Returned the product, and was told that the serial number was missing. No idea where the serial number was\/is on the board, but definitely a serial number on the box. They told me there was nothing they could\/would do and sent back the defective board. I would NEVER shop at Newegg again.<br><br>Following my initial rating above, I was contacted by Newegg, and they did their best to correct the problem - they shipped a new motherboard immediately, and pre-paid for UPS shipment of the old board back to their site. Have not yet tried\/installed the new board, but assuming it works, I'm willing to give them another chance.","link":"http:\/\/www.resellerratings.com\/store\/Newegg_12\/review\/2675525#comment2675525","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Newegg_12.jpg","store_name":"Newegg.ca (Canada)","username":"gbellepe","rating":"3"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Newegg.ca cancelled my order even though visa approved it. (I called Visa) I contacted a newegg customer service supervisor. She said that she'll send an email so I can contact her back. (Not Done), get the order reinstated. (Not Done) Pathtic when a company will not take your money. I actually have a large history dealing with newegg.com. And they are getting much worse than before. (Damaged goods (box cutter damage), mail in rebate issues, website picture and descriptions are worse than before) ","link":"http:\/\/www.resellerratings.com\/store\/Newegg_12\/review\/2659537#comment2659537","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Newegg_12.jpg","store_name":"Newegg.ca (Canada)","username":"timeac","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered the wrong product and needed to return it - had an issue with my RMA online and the person from Newegg customer service who helped me took care of it right away. I have ordered from them three times and have been happy with their service each time. <br>One tip though - if you need to contact them, dont bother phoning; I tried that and was on hold forever. Just use their online chat and you will be helped quickly.","link":"http:\/\/www.resellerratings.com\/store\/Newegg_12\/review\/2647601#comment2647601","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Newegg_12.jpg","store_name":"Newegg.ca (Canada)","username":"Ruane","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Very good customer service, fast shipping","link":"http:\/\/www.resellerratings.com\/store\/Newegg_12\/review\/2642621#comment2642621","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Newegg_12.jpg","store_name":"Newegg.ca (Canada)","username":"InZ1337","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Love NewEgg! They're the best in customer service and their website is easy to narrow down to the best value products. I've been shopping for parts to build my first gaming PC and the site makes it easy to get exactly what I want at prices that beat everyone else. Unlike NCIX.ca which looks like it's stuck in 1998, has basically no way to drill down product categories and has crazy shipping charges.","link":"http:\/\/www.resellerratings.com\/store\/Newegg_12\/review\/2634699#comment2634699","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Newegg_12.jpg","store_name":"Newegg.ca (Canada)","username":"lodgerrsr","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered some parts from NewEgg, planning on building myself a computer. It turned out that some of the parts ended up shipping VIA UPS instead of Purolator as I requested in shipping ( so it would all arrive via 1 truck). <br><br>I got a email saying here is your UPS tracking code. I said to myself... I never ordered VIA UPS, so i contacted Customer Support and within 10 minutes my shipping fee was refunded due to a mistake on their part. <br><br>This is the 3rd time dealing with New Egg, ordered 2 monitors, a full computer with speakers, the parts I ordered just now which makes another full computer, and another set of speakers. Ordered Friday night( closed for the weekend of course, so delayed to Monday Morning to actually put the parts together in boxes for shipping) and have them the following Wednesday. I`ve always been very pleased with NewEgg, and I cant imagine myself ordering computer parts anywhere else. It`s plain and simple thee place to be.","link":"http:\/\/www.resellerratings.com\/store\/Newegg_12\/review\/2606381#comment2606381","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Newegg_12.jpg","store_name":"Newegg.ca (Canada)","username":"Wuzupmyhomiz","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered everything on Thursday night and Tuesday morning I had everything in my possession. Normally I would expect the weekend to make my order as if I placed it Monday morning. I had a little issues with my order with the price changing and I contacting customer support and they had no problem helping me and righting the wrongs. I recommend Newegg to anyone who is willing to listen","link":"http:\/\/www.resellerratings.com\/store\/Newegg_12\/review\/2605309#comment2605309","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Newegg_12.jpg","store_name":"Newegg.ca (Canada)","username":"noopy6","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Spoke with customer service about an order I placed about an hour ago. I wanted to cancel the order and re-order the same parts with 1 exception, I wanted Windows 8 Pro 64 bit OEM rather than Windows 7 Pro 64 bit OEM. I was told that the order is packaging and the only way to change it is to cancel the order.<br><br>I tried cancelling the order but the thing already shipped! I wasn't even angry because they shipped the darn thing so fast! <br><br>The representative told me I could still RMA the Windows 7 Pro 64 bit OEM CDs as long as they were still sealed and that they would provide me with a shipping label.<br><br>Awesome service!","link":"http:\/\/www.resellerratings.com\/store\/Newegg_12\/review\/2592853#comment2592853","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Newegg_12.jpg","store_name":"Newegg.ca (Canada)","username":"ckim44","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The best customer service I have ever had\/have, they dont mess around when it comes to their customers. Anytime Ive had questions they have always been prompt with answers.<br>Hands down the best service anywhere.","link":"http:\/\/www.resellerratings.com\/store\/Newegg_12\/review\/2563283#comment2563283","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Newegg_12.jpg","store_name":"Newegg.ca (Canada)","username":"miratoe","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"By far the best customer service I've ever experienced, even better than Apple customer support which is legendary, i ordered 2 wrong items and still they offered me a full refund and the return shipping label, these guys are willing to go as far as paying from their own pocket just to provide the best for their customers. Very highly recommended!","link":"http:\/\/www.resellerratings.com\/store\/Newegg_12\/review\/2523351#comment2523351","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Newegg_12.jpg","store_name":"Newegg.ca (Canada)","username":"Faesal","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent customer service!","link":"http:\/\/www.resellerratings.com\/store\/Newegg_12\/review\/2510649#comment2510649","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Newegg_12.jpg","store_name":"Newegg.ca (Canada)","username":"ours1","rating":"5"}, "single");){kind=link}
"Ordered two video cables both were defective. After creating an RMA found out the cost to return both cables would be almost 50% of my order. Contacted Newegg VIA Livechat and less than a minute later the rep created a prepaid return label! Best customer support to date!"