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429 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/Newegg_12","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Newegg_12.jpg","store_name":"Newegg.ca (Canada)","store_rating":"9.40","total_reviews":"429"}, "store");)
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posted Jun-05-2013 
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![Share](javascript:share_rating({"review_body":"Just spoke with Abby from Newegg re a return . Such a pleasant transaction. Very happy person who was easy to deal with and more than helpful. Thank you.","link":"http:\/\/www.resellerratings.com\/store\/Newegg_12\/review\/3001589#comment3001589","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Newegg_12.jpg","store_name":"Newegg.ca (Canada)","username":"lmacdonald","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I experienced a problem with an order and when I called newegg customer service, Robin.L.Lewis assisted me and straightened everything out. Awesome website - awesome service! ","link":"http:\/\/www.resellerratings.com\/store\/Newegg_12\/review\/2991813#comment2991813","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Newegg_12.jpg","store_name":"Newegg.ca (Canada)","username":"Wanderful","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Wright cable ordered, amazing shipping time, write packaging, BUT wrong cable inside! Newegg sorted it all out in a few minutes with a full rebate and will contact me as soon as they can guarantee the correct cable to be sent out. Wonderful and very helpful staff setting Newegg apart form some other places I've had to call over the years. Very nice feeling.","link":"http:\/\/www.resellerratings.com\/store\/Newegg_12\/review\/2956879#comment2956879","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Newegg_12.jpg","store_name":"Newegg.ca (Canada)","username":"FengHuang ","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered two video cables both were defective. After creating an RMA found out the cost to return both cables would be almost 50% of my order. Contacted Newegg VIA Livechat and less than a minute later the rep created a prepaid return label! Best customer support to date!","link":"http:\/\/www.resellerratings.com\/store\/Newegg_12\/review\/2833603#comment2833603","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Newegg_12.jpg","store_name":"Newegg.ca (Canada)","username":"Aqualie","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"AWESOME SELLER! Customer service is one of the greatest on the Internet! Shipping is always fast and products well packaged to prevent any damages! Good prices too!<br><br>Good job Newegg.ca!<br><br>","link":"http:\/\/www.resellerratings.com\/store\/Newegg_12\/review\/2799025#comment2799025","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Newegg_12.jpg","store_name":"Newegg.ca (Canada)","username":"Stevepro83","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I made an order during the night, but realized I had ordered the wrong ram after confirmation emails arrived. I set my alarm for the moment they opened in the morning. Abby took my call and was more than happy to make the correction for me!","link":"http:\/\/www.resellerratings.com\/store\/Newegg_12\/review\/2718059#comment2718059","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Newegg_12.jpg","store_name":"Newegg.ca (Canada)","username":"SeanBrockest","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":" I have been dealing with Newegg Canada for a number of years now and on the rare occasion I have had a problem they were willing to jump through hoops to insure my customer satisfaction. There are so few companies that actually mean what they say when they say "we provide great customer service." Newegg actually does do that and I am proud to tout their company for all their hard work to keep a customer satisfied.","link":"http:\/\/www.resellerratings.com\/store\/Newegg_12\/review\/2712575#comment2712575","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Newegg_12.jpg","store_name":"Newegg.ca (Canada)","username":"Tcam86","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Purchase a motherboard that did not work. Returned the product, and was told that the serial number was missing. No idea where the serial number was\/is on the board, but definitely a serial number on the box. They told me there was nothing they could\/would do and sent back the defective board. I would NEVER shop at Newegg again.<br><br>Following my initial rating above, I was contacted by Newegg, and they did their best to correct the problem - they shipped a new motherboard immediately, and pre-paid for UPS shipment of the old board back to their site. Have not yet tried\/installed the new board, but assuming it works, I'm willing to give them another chance.","link":"http:\/\/www.resellerratings.com\/store\/Newegg_12\/review\/2675525#comment2675525","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Newegg_12.jpg","store_name":"Newegg.ca (Canada)","username":"gbellepe","rating":"3"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Newegg.ca cancelled my order even though visa approved it. (I called Visa) I contacted a newegg customer service supervisor. She said that she'll send an email so I can contact her back. (Not Done), get the order reinstated. (Not Done) Pathtic when a company will not take your money. I actually have a large history dealing with newegg.com. And they are getting much worse than before. (Damaged goods (box cutter damage), mail in rebate issues, website picture and descriptions are worse than before) ","link":"http:\/\/www.resellerratings.com\/store\/Newegg_12\/review\/2659537#comment2659537","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Newegg_12.jpg","store_name":"Newegg.ca (Canada)","username":"timeac","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered the wrong product and needed to return it - had an issue with my RMA online and the person from Newegg customer service who helped me took care of it right away. I have ordered from them three times and have been happy with their service each time. <br>One tip though - if you need to contact them, dont bother phoning; I tried that and was on hold forever. Just use their online chat and you will be helped quickly.","link":"http:\/\/www.resellerratings.com\/store\/Newegg_12\/review\/2647601#comment2647601","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Newegg_12.jpg","store_name":"Newegg.ca (Canada)","username":"Ruane","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Very good customer service, fast shipping","link":"http:\/\/www.resellerratings.com\/store\/Newegg_12\/review\/2642621#comment2642621","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Newegg_12.jpg","store_name":"Newegg.ca (Canada)","username":"InZ1337","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Love NewEgg! They're the best in customer service and their website is easy to narrow down to the best value products. I've been shopping for parts to build my first gaming PC and the site makes it easy to get exactly what I want at prices that beat everyone else. Unlike NCIX.ca which looks like it's stuck in 1998, has basically no way to drill down product categories and has crazy shipping charges.","link":"http:\/\/www.resellerratings.com\/store\/Newegg_12\/review\/2634699#comment2634699","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Newegg_12.jpg","store_name":"Newegg.ca (Canada)","username":"lodgerrsr","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered some parts from NewEgg, planning on building myself a computer. It turned out that some of the parts ended up shipping VIA UPS instead of Purolator as I requested in shipping ( so it would all arrive via 1 truck). <br><br>I got a email saying here is your UPS tracking code. I said to myself... I never ordered VIA UPS, so i contacted Customer Support and within 10 minutes my shipping fee was refunded due to a mistake on their part. <br><br>This is the 3rd time dealing with New Egg, ordered 2 monitors, a full computer with speakers, the parts I ordered just now which makes another full computer, and another set of speakers. Ordered Friday night( closed for the weekend of course, so delayed to Monday Morning to actually put the parts together in boxes for shipping) and have them the following Wednesday. I`ve always been very pleased with NewEgg, and I cant imagine myself ordering computer parts anywhere else. It`s plain and simple thee place to be.","link":"http:\/\/www.resellerratings.com\/store\/Newegg_12\/review\/2606381#comment2606381","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Newegg_12.jpg","store_name":"Newegg.ca (Canada)","username":"Wuzupmyhomiz","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered everything on Thursday night and Tuesday morning I had everything in my possession. Normally I would expect the weekend to make my order as if I placed it Monday morning. I had a little issues with my order with the price changing and I contacting customer support and they had no problem helping me and righting the wrongs. I recommend Newegg to anyone who is willing to listen","link":"http:\/\/www.resellerratings.com\/store\/Newegg_12\/review\/2605309#comment2605309","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Newegg_12.jpg","store_name":"Newegg.ca (Canada)","username":"noopy6","rating":"5"}, "single");){kind=link}
"Excellent service, keeps its promises, will definitely continue shopping at Newegg Canada. Highly recommended"