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newegg.com

Computer Hardware & Software

Rating 9.02/10 1,203 reviews
(35,921 lifetime reviews)

9.02/100 (6-month rating)
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Newegg.com (USA) participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,945 merchant members.
 
 

All Customer Reviews (35,921)

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Rating 10/10 5/5
modified review posted Mar-11-2002

"Great ordering experience, great price, excellent service. I order from Newegg frequently."

Rating 10/10 5/5
modified review posted Mar-12-2002

"The bad: According to Newegg's user review rules, NewEgg's "user product reviews" are filtered by eliminating negative comments about Newegg and/or its agents e.g. UPS, Fedex, etc. Also banned in theory are user reviews that compare merchandise from different mfg's. My experience with Newegg Customer Service has been poor. On more than one occasion they indicated that all shipping, delivery and tracking problems I encountered were my problem, not theirs, and they offered neither advice nor assistance. Shipping charges for small items can be very high compared to other vendors.

The neutral: I have no experience with returned item handling at Newegg - I have never RMA'd anything I received from Newegg.

The good: first-rate merchandise, prompt shipment, good selection, reasonable S&H charges on major items - I probably will continue to make a majority of my Internet PC-gear purchases from NewEgg."

modified review This review was modified by petegard on January 28 2010 09:49:16 PM
Rating 10/10 5/5
modified review posted Mar-12-2002

"Newegg.com has a great selection, great prices and ships quickly with fair rates. I will definitely buy from them again."

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Austin, TX
Rating 10/10 5/5
modified review posted Mar-12-2002

"Purchase went well, item as decribed, good price, good communication. Definitely recommend this company."

Rating 10/10 5/5
modified review posted Mar-12-2002

"Excellent web presence. Seemless interaction. Faster than expected delivery. Was influenced by overwhelmingly positive feedback by other users of this company.
Would definitely return to them."

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Santa Fe
Rating 10/10 5/5
modified review posted Mar-12-2002

"Newegg rocks again!

Ordered a Maxtor 40Gb hard drive and two Enermax temp monitoring drive racks late on 3/4 and they were delivered on 3/7 very nicely packaged. As always, their prices are very competitive, and in this instance, the shipping charge was very low!!
As a Computer Tech and heavy duty home user, I've stopped using anyone else for computer parts except Crucial. A++"

modified review This review was modified by Tolemac on March 09 2003 12:32:22 AM
Rating 10/10 5/5
modified review posted Mar-12-2002

"Great service"

modified review This review was modified by chasm2 on July 15 2002 09:29:12 AM
Rating 10/10 5/5
modified review posted Mar-12-2002

"Bought almost $1000 worth of computer parts. All arrived quickly and in great condition."

Rating 10/10 5/5
modified review posted Mar-12-2002

"Have purchased from Newegg many times. Price is always right and the product is always delivered as promised. What more can you want? I always go to Newegg first."

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DC
Rating 10/10 5/5
modified review posted Mar-12-2002

"Great customer service check my E-mail below!

I updated it to this model, CHIEFTEC Server Chasis (Workstation Tower) Model DX-01BD-300W- Charcoal Black with AMD Approved Power Supply Front Accessible: 4 x 5.25", 2 x 3.5", Internal: 4 x 3.5". Power Supply: Enhance 300Watt (P4) Model# ENP-0730 - NO CASE FAN! Compare to Antec SX1030 and Save Model#: DX-01BD-300W FedEx Saver Shipping $18.00 for 65.00

if there are any questions on this please call us, otherwise, thank you. for your business.
Dennis
Newegg.com Customer Service
800 390-1119
Ext: 398

-----Original Message-----
From: XXXXX@aol.com
Sent: Friday, March 08, 2002 6:22 PM
To: sales(ne).service
Subject: Can I change my order??


I recently ordered the "Special @ 79.00 CHIEFTEC Full Tower Chasis for P4 and AMD- Model DA-01W-420W-" by mistake.

What I meant to order was the "CHIEFTEC Server Chasis (Workstation Tower) Model DX-01BD-300W- Charcoal Black with AMD Approved Power Supply.

Can you please change this for me?? "

 
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